{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/15.2-2108.15.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/15.2-2108.15.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/15.2-2108.15.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/15.2-2108.15.html"}],"law_id":67397,"edition_id":1,"section_id":67397,"structure_id":13605,"section_number":"15.2-2108.15","catch_line":"Consumer complaints","history":"2003, c. 677.","full_text":"A municipality that provides cable television service shall enact an ordinance establishing a procedure for the filing and resolution of complaints relating to the municipality&#8217;s provision of cable television service. Such ordinance shall comply with Title 47 of the Code of Federal Regulations and shall be no more favorable or less burdensome to the municipality than such procedure applicable to any private provider providing service in the municipality.","order_by":null,"text":{"0":{"id":244203,"text":"A municipality that provides cable television service shall enact an ordinance establishing a procedure for the filing and resolution of complaints relating to the municipality&#8217;s provision of cable television service. Such ordinance shall comply with Title 47 of the Code of Federal Regulations and shall be no more favorable or less burdensome to the municipality than such procedure applicable to any private provider providing service in the municipality.","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1}},"ancestry":[{"id":13605,"edition_id":1,"name":"Provision of Cable Television Services by Certain Localities","identifier":"1.1","label":"article","depth":4,"order_by":1,"parent_id":13192,"metadata":{},"date_created":"2026-06-26 03:45:22","date_modified":"2026-06-26 03:45:22","permalink":{"id":154389,"object_type":"structure","relational_id":13605,"identifier":"1.1","token":"15.2\/II\/21\/1.1","url":"\/15.2\/II\/21\/1.1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13192,"edition_id":1,"name":"Franchises; Sale and Lease of Certain Municipal Public Property; Public Utilities","identifier":"21","label":"chapter","depth":3,"order_by":1,"parent_id":12733,"metadata":{},"date_created":"2026-06-26 03:44:25","date_modified":"2026-06-26 03:44:25","permalink":{"id":154333,"object_type":"structure","relational_id":13192,"identifier":"21","token":"15.2\/II\/21","url":"\/15.2\/II\/21\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12733,"edition_id":1,"name":"Powers of Local Government","identifier":"II","label":"subtitle","depth":2,"order_by":1,"parent_id":12720,"metadata":{},"date_created":"2026-06-26 03:43:50","date_modified":"2026-06-26 03:43:50","permalink":{"id":152369,"object_type":"structure","relational_id":12733,"identifier":"II","token":"15.2\/II","url":"\/15.2\/II\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12720,"edition_id":1,"name":"Counties, Cities and Towns","identifier":"15.2","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:49","date_modified":"2026-06-26 03:43:49","permalink":{"id":151279,"object_type":"structure","relational_id":12720,"identifier":"15.2","token":"15.2","url":"\/15.2\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":54573,"structure_id":13605,"section_number":"15.2-2108.10","catch_line":"Bonding authority","url":"\/15.2-2108.10\/","token":"15.2\/II\/21\/1.1\/15.2-2108.10","metadata":false},{"id":79304,"structure_id":13605,"section_number":"15.2-2108.11","catch_line":"General operating limitations","url":"\/15.2-2108.11\/","token":"15.2\/II\/21\/1.1\/15.2-2108.11","metadata":false},{"id":72468,"structure_id":13605,"section_number":"15.2-2108.12","catch_line":"Eminent domain","url":"\/15.2-2108.12\/","token":"15.2\/II\/21\/1.1\/15.2-2108.12","metadata":false},{"id":74604,"structure_id":13605,"section_number":"15.2-2108.13","catch_line":"Quality of service standards","url":"\/15.2-2108.13\/","token":"15.2\/II\/21\/1.1\/15.2-2108.13","metadata":false},{"id":72353,"structure_id":13605,"section_number":"15.2-2108.14","catch_line":"Civil action","url":"\/15.2-2108.14\/","token":"15.2\/II\/21\/1.1\/15.2-2108.14","metadata":false},{"id":67397,"structure_id":13605,"section_number":"15.2-2108.15","catch_line":"Consumer complaints","url":"\/15.2-2108.15\/","token":"15.2\/II\/21\/1.1\/15.2-2108.15","metadata":false},{"id":87318,"structure_id":13605,"section_number":"15.2-2108.16","catch_line":"Annual report","url":"\/15.2-2108.16\/","token":"15.2\/II\/21\/1.1\/15.2-2108.16","metadata":false},{"id":84475,"structure_id":13605,"section_number":"15.2-2108.17","catch_line":"Antitrust immunity","url":"\/15.2-2108.17\/","token":"15.2\/II\/21\/1.1\/15.2-2108.17","metadata":false},{"id":82208,"structure_id":13605,"section_number":"15.2-2108.18","catch_line":"Repealed","url":"\/15.2-2108.18\/","token":"15.2\/II\/21\/1.1\/15.2-2108.18","metadata":false},{"id":71298,"structure_id":13605,"section_number":"15.2-2108.2","catch_line":"Definitions","url":"\/15.2-2108.2\/","token":"15.2\/II\/21\/1.1\/15.2-2108.2","metadata":false},{"id":77461,"structure_id":13605,"section_number":"15.2-2108.3","catch_line":"Scope of article","url":"\/15.2-2108.3\/","token":"15.2\/II\/21\/1.1\/15.2-2108.3","metadata":false},{"id":73868,"structure_id":13605,"section_number":"15.2-2108.4","catch_line":"Limitations on providing cable television services","url":"\/15.2-2108.4\/","token":"15.2\/II\/21\/1.1\/15.2-2108.4","metadata":false},{"id":72996,"structure_id":13605,"section_number":"15.2-2108.5","catch_line":"Preliminary public hearing; feasibility consultant","url":"\/15.2-2108.5\/","token":"15.2\/II\/21\/1.1\/15.2-2108.5","metadata":false},{"id":80578,"structure_id":13605,"section_number":"15.2-2108.6","catch_line":"Feasibility study on providing cable television services","url":"\/15.2-2108.6\/","token":"15.2\/II\/21\/1.1\/15.2-2108.6","metadata":false},{"id":64856,"structure_id":13605,"section_number":"15.2-2108.7","catch_line":"Public hearings on feasibility study; notice","url":"\/15.2-2108.7\/","token":"15.2\/II\/21\/1.1\/15.2-2108.7","metadata":false},{"id":82767,"structure_id":13605,"section_number":"15.2-2108.8","catch_line":"Referendum","url":"\/15.2-2108.8\/","token":"15.2\/II\/21\/1.1\/15.2-2108.8","metadata":false},{"id":85820,"structure_id":13605,"section_number":"15.2-2108.9","catch_line":"Enterprise funds for cable television services","url":"\/15.2-2108.9\/","token":"15.2\/II\/21\/1.1\/15.2-2108.9","metadata":false}],"previous_section":{"id":72353,"structure_id":13605,"section_number":"15.2-2108.14","catch_line":"Civil action","url":"\/15.2-2108.14\/","token":"15.2\/II\/21\/1.1\/15.2-2108.14","metadata":false},"next_section":{"id":87318,"structure_id":13605,"section_number":"15.2-2108.16","catch_line":"Annual report","url":"\/15.2-2108.16\/","token":"15.2\/II\/21\/1.1\/15.2-2108.16","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/15.2-2108.15\/","history_text":"<p>This law was first created in 2003. The record of its establishment is cataloged in chapter <a href=\"https:\/\/legacylis.virginia.gov\/cgi-bin\/legp604.exe?031+ful+CHAP0677\">677<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year.<\/p>","references":false,"refers_to":false,"permalink":{"id":154411,"object_type":"law","relational_id":67397,"identifier":"15.2-2108.15","token":"15.2\/II\/21\/1.1\/15.2-2108.15","url":"\/15.2-2108.15\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/15.2-2108.15\/","token":"15.2\/II\/21\/1.1\/15.2-2108.15","dublin_core":{"Title":"Consumer complaints","Type":"Text","Format":"text\/html","Identifier":"\u00a7 15.2-2108.15","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t<section><p>A municipality that provides <span class=\"dictionary\">cable television service<\/span> shall enact an <span class=\"dictionary\">ordinance<\/span> establishing a procedure for the filing and resolution of complaints relating to the municipality&#8217;s provision of <span class=\"dictionary\">cable television service<\/span>. Such <span class=\"dictionary\">ordinance<\/span> shall comply with Title 47 of the Code of Federal Regulations and shall be no more favorable or less burdensome to the municipality than such procedure applicable to any <span class=\"dictionary\">private provider<\/span> providing service in the municipality.<\/p><\/section>","plain_text":"                                 CODE OF VIRGINIA\n\nCONSUMER COMPLAINTS (\u00a7 15.2-2108.15)\n\nA municipality that provides cable television service shall enact an ordinance\nestablishing a procedure for the filing and resolution of complaints relating to\nthe municipality&#8217;s provision of cable television service. Such ordinance\nshall comply with Title 47 of the Code of Federal Regulations and shall be no\nmore favorable or less burdensome to the municipality than such procedure\napplicable to any private provider providing service in the municipality.\n\nHISTORY: 2003, c. 677.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}