{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/22.1-289.042.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/22.1-289.042.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/22.1-289.042.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/22.1-289.042.html"}],"law_id":67551,"edition_id":1,"section_id":67551,"structure_id":16053,"section_number":"22.1-289.042","catch_line":"Establishment of toll-free telephone line for complaints; investigation on receipt of complaints","history":"2020, cc. 860, 861.","full_text":"With such funds as are appropriated for this purpose, the Superintendent shall establish a toll-free telephone line to respond to complaints regarding operations of child day programs or family day systems. Upon receipt of a complaint concerning the operation of a child day program or family day system, regardless of whether the program is subject to licensure, the Superintendent shall, for good cause shown, cause an investigation to be made, including on-site visits as he deems necessary, of the activities, services, records, and facilities. The child day program or family day system shall afford the Superintendent reasonable opportunity to inspect all of the operator’s activities, services, records, and facilities and to interview its agents and employees and any child within its control. Whenever a child day program or family day system subject to inspection under this section is determined by the Superintendent to be in noncompliance with the provisions of this chapter or with regulations adopted pursuant to this chapter, the Superintendent shall give reasonable notice to the child day program or family day system of the nature of its noncompliance and may thereafter take appropriate action as provided by law, including a suit to enjoin the operation of the child day program or family day system.","order_by":null,"text":{"0":{"id":244760,"text":"With such funds as are appropriated for this purpose, the Superintendent shall establish a toll-free telephone line to respond to complaints regarding operations of child day programs or family day systems. Upon receipt of a complaint concerning the operation of a child day program or family day system, regardless of whether the program is subject to licensure, the Superintendent shall, for good cause shown, cause an investigation to be made, including on-site visits as he deems necessary, of the activities, services, records, and facilities. The child day program or family day system shall afford the Superintendent reasonable opportunity to inspect all of the operator’s activities, services, records, and facilities and to interview its agents and employees and any child within its control. Whenever a child day program or family day system subject to inspection under this section is determined by the Superintendent to be in noncompliance with the provisions of this chapter or with regulations adopted pursuant to this chapter, the Superintendent shall give reasonable notice to the child day program or family day system of the nature of its noncompliance and may thereafter take appropriate action as provided by law, including a suit to enjoin the operation of the child day program or family day system.","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1}},"ancestry":[{"id":16053,"edition_id":1,"name":"Complaints","identifier":"6","label":"article","depth":3,"order_by":1,"parent_id":13624,"metadata":{},"date_created":"2026-06-26 04:04:47","date_modified":"2026-06-26 04:04:47","permalink":{"id":182789,"object_type":"structure","relational_id":16053,"identifier":"6","token":"22.1\/14.1\/6","url":"\/22.1\/14.1\/6\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13624,"edition_id":1,"name":"Early Childhood Care and Education","identifier":"14.1","label":"chapter","depth":2,"order_by":1,"parent_id":12823,"metadata":{},"date_created":"2026-06-26 03:45:24","date_modified":"2026-06-26 03:45:24","permalink":{"id":182605,"object_type":"structure","relational_id":13624,"identifier":"14.1","token":"22.1\/14.1","url":"\/22.1\/14.1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12823,"edition_id":1,"name":"Education","identifier":"22.1","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:55","date_modified":"2026-06-26 03:43:55","permalink":{"id":180949,"object_type":"structure","relational_id":12823,"identifier":"22.1","token":"22.1","url":"\/22.1\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":67551,"structure_id":16053,"section_number":"22.1-289.042","catch_line":"Establishment of toll-free telephone line for complaints; investigation on receipt of complaints","url":"\/22.1-289.042\/","token":"22.1\/14.1\/6\/22.1-289.042","metadata":false},{"id":77471,"structure_id":16053,"section_number":"22.1-289.043","catch_line":"Confidentiality of complainant's identity","url":"\/22.1-289.043\/","token":"22.1\/14.1\/6\/22.1-289.043","metadata":false},{"id":80774,"structure_id":16053,"section_number":"22.1-289.044","catch_line":"Retaliation or discrimination against complainants","url":"\/22.1-289.044\/","token":"22.1\/14.1\/6\/22.1-289.044","metadata":false},{"id":63041,"structure_id":16053,"section_number":"22.1-289.045","catch_line":"Retaliation against reports of child abuse or neglect","url":"\/22.1-289.045\/","token":"22.1\/14.1\/6\/22.1-289.045","metadata":false}],"next_section":{"id":77471,"structure_id":16053,"section_number":"22.1-289.043","catch_line":"Confidentiality of complainant's identity","url":"\/22.1-289.043\/","token":"22.1\/14.1\/6\/22.1-289.043","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/22.1-289.042\/","history_text":"

This law was first created in 2020. The record of its establishment is cataloged in chapters 860<\/a> and 861<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year.<\/p>","references":[{"id":57914,"section_number":"22.1-289.033","catch_line":"Inspection of unlicensed child care operations; inspection warrant","order_by":null,"url":"\/22.1-289.033\/"}],"refers_to":false,"permalink":{"id":182791,"object_type":"law","relational_id":67551,"identifier":"22.1-289.042","token":"22.1\/14.1\/6\/22.1-289.042","url":"\/22.1-289.042\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/22.1-289.042\/","token":"22.1\/14.1\/6\/22.1-289.042","dublin_core":{"Title":"Establishment of toll-free telephone line for complaints; investigation on receipt of complaints","Type":"Text","Format":"text\/html","Identifier":"\u00a7 22.1-289.042","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

With such funds as are appropriated for this purpose, the Superintendent<\/span> shall establish a toll-free telephone line to respond to complaints regarding operations of child day programs<\/span> or family day systems<\/span>. Upon receipt of a complaint concerning the operation of a child day program<\/span> or family day system<\/span>, regardless of whether the program is subject to licensure, the Superintendent<\/span> shall, for good cause shown, cause an investigation to be made, including on-site visits as he deems necessary, of the activities, services, records, and facilities. The child day program<\/span> or family day system<\/span> shall afford the Superintendent<\/span> reasonable opportunity to inspect all of the operator’s activities, services, records, and facilities and to interview its agents and employees and any child within its control. Whenever a child day program<\/span> or family day system<\/span> subject to inspection under this section is determined by the Superintendent<\/span> to be in noncompliance with the provisions of this chapter or with regulations adopted pursuant to this chapter, the Superintendent<\/span> shall give reasonable notice to the child day program<\/span> or family day system<\/span> of the nature of its noncompliance and may thereafter take appropriate action as provided by law<\/span>, including a suit to enjoin the operation of the child day program<\/span> or family day system<\/span>.<\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nESTABLISHMENT OF TOLL-FREE TELEPHONE LINE FOR COMPLAINTS; INVESTIGATION ON\nRECEIPT OF COMPLAINTS (\u00a7 22.1-289.042)\n\nWith such funds as are appropriated for this purpose, the Superintendent shall\nestablish a toll-free telephone line to respond to complaints regarding\noperations of child day programs or family day systems. Upon receipt of a\ncomplaint concerning the operation of a child day program or family day system,\nregardless of whether the program is subject to licensure, the Superintendent\nshall, for good cause shown, cause an investigation to be made, including\non-site visits as he deems necessary, of the activities, services, records, and\nfacilities. The child day program or family day system shall afford the\nSuperintendent reasonable opportunity to inspect all of the operator’s\nactivities, services, records, and facilities and to interview its agents and\nemployees and any child within its control. Whenever a child day program or\nfamily day system subject to inspection under this section is determined by the\nSuperintendent to be in noncompliance with the provisions of this chapter or\nwith regulations adopted pursuant to this chapter, the Superintendent shall give\nreasonable notice to the child day program or family day system of the nature of\nits noncompliance and may thereafter take appropriate action as provided by law,\nincluding a suit to enjoin the operation of the child day program or family day\nsystem.\n\nHISTORY: 2020, cc. 860, 861.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}