{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/36-85.25.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/36-85.25.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/36-85.25.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/36-85.25.html"}],"law_id":76501,"edition_id":1,"section_id":76501,"structure_id":13322,"section_number":"36-85.25","catch_line":"Warranty service","history":"1991, c. 555; 1992, c. 223.","full_text":"When a service agreement exists between or among a manufacturer, dealer, and supplier to provide warranty service, the agreement shall specify which such responsible party is to remedy warranty defects. Every such service agreement shall be in writing. Nothing contained in such an agreement shall relieve the responsible party, as provided in this chapter, of responsibility to perform warranty service. However, any responsible party undertaking such an agreement to perform the warranty service obligations of another shall thereby become responsible both to that other responsible party and to the buyer for his failure to adequately perform as agreed.\n\t\tWhen no service agreement exists for warranty service, the responsible party as designated by the provisions of this chapter is responsible for remedying the warranty defects.\n\t\tA defect shall be remedied within forty-five days of receipt of the written notification of the warranty claim, unless the claim is unreasonable or a bona fide reason exists for not remedying the defect within the forty-five-day period. The responsible party shall respond to the claimant in writing with a copy to the Board stating what further action is contemplated by the responsible party. Notwithstanding the foregoing provisions of this section, defects which constitute an imminent safety hazard to life and health shall be remedied within three days of receipt of the written notification of the warranty claim. An imminent safety hazard to life and health shall include but not be limited to (i) inadequate heating in freezing weather; (ii) failure of sanitary facilities; (iii) electrical shock or leaking gas; or (iv) major structural failure. The Board may suspend this three-day time period in the event of widespread defects or damage resulting from adverse weather conditions or other natural catastrophes.\n\t\tWhen the person remedying the defect is not the responsible party as designated by the provisions of this chapter, he shall be entitled to reasonable compensation paid to him by the responsible party. Conduct which coerces or requires a nonresponsible party to perform warranty service is a violation of this chapter.\n\t\tWarranty service shall be performed at the site at which the manufactured home is initially delivered to the buyer, except for components which can be removed for service without undue inconvenience to the buyer.\n\t\tAny responsible party shall have the right to complain to the Board when warranty service obligations under this chapter are not being enforced.","order_by":null,"text":{"0":{"id":274601,"text":"When a service agreement exists between or among a manufacturer, dealer, and supplier to provide warranty service, the agreement shall specify which such responsible party is to remedy warranty defects. Every such service agreement shall be in writing. Nothing contained in such an agreement shall relieve the responsible party, as provided in this chapter, of responsibility to perform warranty service. However, any responsible party undertaking such an agreement to perform the warranty service obligations of another shall thereby become responsible both to that other responsible party and to the buyer for his failure to adequately perform as agreed.\n\t\tWhen no service agreement exists for warranty service, the responsible party as designated by the provisions of this chapter is responsible for remedying the warranty defects.\n\t\tA defect shall be remedied within forty-five days of receipt of the written notification of the warranty claim, unless the claim is unreasonable or a bona fide reason exists for not remedying the defect within the forty-five-day period. The responsible party shall respond to the claimant in writing with a copy to the Board stating what further action is contemplated by the responsible party. Notwithstanding the foregoing provisions of this section, defects which constitute an imminent safety hazard to life and health shall be remedied within three days of receipt of the written notification of the warranty claim. An imminent safety hazard to life and health shall include but not be limited to (i) inadequate heating in freezing weather; (ii) failure of sanitary facilities; (iii) electrical shock or leaking gas; or (iv) major structural failure. The Board may suspend this three-day time period in the event of widespread defects or damage resulting from adverse weather conditions or other natural catastrophes.\n\t\tWhen the person remedying the defect is not the responsible party as designated by the provisions of this chapter, he shall be entitled to reasonable compensation paid to him by the responsible party. Conduct which coerces or requires a nonresponsible party to perform warranty service is a violation of this chapter.\n\t\tWarranty service shall be performed at the site at which the manufactured home is initially delivered to the buyer, except for components which can be removed for service without undue inconvenience to the buyer.\n\t\tAny responsible party shall have the right to complain to the Board when warranty service obligations under this chapter are not being enforced.","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1}},"ancestry":[{"id":13322,"edition_id":1,"name":"Licensing of Manufactured Housing Industry","identifier":"1","label":"article","depth":3,"order_by":1,"parent_id":13321,"metadata":{},"date_created":"2026-06-26 03:44:38","date_modified":"2026-06-26 03:44:38","permalink":{"id":209083,"object_type":"structure","relational_id":13322,"identifier":"1","token":"36\/4.2\/1","url":"\/36\/4.2\/1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13321,"edition_id":1,"name":"Manufactured Housing Licensing and Transaction Recovery Fund Law","identifier":"4.2","label":"chapter","depth":2,"order_by":1,"parent_id":12779,"metadata":{},"date_created":"2026-06-26 03:44:38","date_modified":"2026-06-26 03:44:38","permalink":{"id":209081,"object_type":"structure","relational_id":13321,"identifier":"4.2","token":"36\/4.2","url":"\/36\/4.2\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12779,"edition_id":1,"name":"Housing","identifier":"36","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:52","date_modified":"2026-06-26 03:43:52","permalink":{"id":208257,"object_type":"structure","relational_id":12779,"identifier":"36","token":"36","url":"\/36\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":86721,"structure_id":13322,"section_number":"36-85.16","catch_line":"Definitions","url":"\/36-85.16\/","token":"36\/4.2\/1\/36-85.16","metadata":false},{"id":54308,"structure_id":13322,"section_number":"36-85.16:1","catch_line":"Certified mail; subsequent mail or notices may be sent by regular mail","url":"\/36-85.16_1\/","token":"36\/4.2\/1\/36-85.16_1","metadata":false},{"id":69175,"structure_id":13322,"section_number":"36-85.17","catch_line":"Manufactured Housing Board created; membership","url":"\/36-85.17\/","token":"36\/4.2\/1\/36-85.17","metadata":false},{"id":73233,"structure_id":13322,"section_number":"36-85.18","catch_line":"Powers and duties of Manufactured Housing Board","url":"\/36-85.18\/","token":"36\/4.2\/1\/36-85.18","metadata":false},{"id":74304,"structure_id":13322,"section_number":"36-85.19","catch_line":"License required; penalty","url":"\/36-85.19\/","token":"36\/4.2\/1\/36-85.19","metadata":false},{"id":81985,"structure_id":13322,"section_number":"36-85.20","catch_line":"Grounds for denying, suspending or revoking license","url":"\/36-85.20\/","token":"36\/4.2\/1\/36-85.20","metadata":false},{"id":58341,"structure_id":13322,"section_number":"36-85.21","catch_line":"Notice and hearing","url":"\/36-85.21\/","token":"36\/4.2\/1\/36-85.21","metadata":false},{"id":85612,"structure_id":13322,"section_number":"36-85.22","catch_line":"Set-up requirements; effect on insurance policies","url":"\/36-85.22\/","token":"36\/4.2\/1\/36-85.22","metadata":false},{"id":56774,"structure_id":13322,"section_number":"36-85.23","catch_line":"Warranties","url":"\/36-85.23\/","token":"36\/4.2\/1\/36-85.23","metadata":false},{"id":56241,"structure_id":13322,"section_number":"36-85.24","catch_line":"Presenting claims for warranties and defects","url":"\/36-85.24\/","token":"36\/4.2\/1\/36-85.24","metadata":false},{"id":76501,"structure_id":13322,"section_number":"36-85.25","catch_line":"Warranty service","url":"\/36-85.25\/","token":"36\/4.2\/1\/36-85.25","metadata":false},{"id":76337,"structure_id":13322,"section_number":"36-85.26","catch_line":"Dealer alterations","url":"\/36-85.26\/","token":"36\/4.2\/1\/36-85.26","metadata":false},{"id":65875,"structure_id":13322,"section_number":"36-85.27","catch_line":"Determining length of manufactured homes","url":"\/36-85.27\/","token":"36\/4.2\/1\/36-85.27","metadata":false},{"id":66621,"structure_id":13322,"section_number":"36-85.28","catch_line":"Limitation on damages; disclosure to buyer","url":"\/36-85.28\/","token":"36\/4.2\/1\/36-85.28","metadata":false},{"id":83805,"structure_id":13322,"section_number":"36-85.29","catch_line":"Inspection of service records","url":"\/36-85.29\/","token":"36\/4.2\/1\/36-85.29","metadata":false},{"id":66008,"structure_id":13322,"section_number":"36-85.30","catch_line":"Other remedies not excluded","url":"\/36-85.30\/","token":"36\/4.2\/1\/36-85.30","metadata":false}],"previous_section":{"id":56241,"structure_id":13322,"section_number":"36-85.24","catch_line":"Presenting claims for warranties and defects","url":"\/36-85.24\/","token":"36\/4.2\/1\/36-85.24","metadata":false},"next_section":{"id":76337,"structure_id":13322,"section_number":"36-85.26","catch_line":"Dealer alterations","url":"\/36-85.26\/","token":"36\/4.2\/1\/36-85.26","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/36-85.25\/","history_text":"

This law was first created in 1991. The record of its establishment is cataloged in chapter 555 of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year. Unfortunately, the 1991 \u201cActs\u201d aren\u2019t available online. It has been modified 1 time. Those modifications are cataloged by \u201cThe Acts of Assembly,\u201d a state publication, by year and chapter. Those modifications that can be read on the General Assembly\u2019s website will be linked accordingly. That modification is as follows: in 1992, chapter 223.<\/p>","references":false,"refers_to":false,"permalink":{"id":209125,"object_type":"law","relational_id":76501,"identifier":"36-85.25","token":"36\/4.2\/1\/36-85.25","url":"\/36-85.25\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/36-85.25\/","token":"36\/4.2\/1\/36-85.25","dublin_core":{"Title":"Warranty service","Type":"Text","Format":"text\/html","Identifier":"\u00a7 36-85.25","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

When a service agreement exists between or among a manufacturer<\/span>, dealer<\/span>, and supplier<\/span> to provide warranty service, the agreement shall specify which such responsible party<\/span> is to remedy warranty defects<\/span>. Every such service agreement shall be in writing. Nothing contained in such an agreement shall relieve the responsible party<\/span>, as provided in this chapter, of responsibility to perform warranty service. However, any responsible party<\/span> undertaking such an agreement to perform the warranty service obligations of another shall thereby become responsible both to that other responsible party<\/span> and to the buyer<\/span> for his failure to adequately perform as agreed.\n\t\tWhen no service agreement exists for warranty service, the responsible party<\/span> as designated by the provisions of this chapter is responsible for remedying the warranty defects<\/span>.\n\t\tA defect<\/span> shall be remedied within forty-five days of receipt of the written notification of the warranty claim, unless the claim is unreasonable or a bona fide reason exists for not remedying the defect<\/span> within the forty-five-day period. The responsible party<\/span> shall respond to the claimant<\/span> in writing with a copy to the Board<\/span> stating what further action is contemplated by the responsible party<\/span>. Notwithstanding the foregoing provisions of this section, defects<\/span> which constitute an imminent safety hazard to life and health shall be remedied within three days of receipt of the written notification of the warranty claim. An imminent safety hazard to life and health shall include but not be limited to (i) inadequate heating in freezing weather; (ii) failure of sanitary facilities; (iii) electrical shock or leaking gas; or (iv) major structural failure. The Board<\/span> may suspend this three-day time period in the event of widespread defects<\/span> or damage resulting from adverse weather conditions or other natural catastrophes.\n\t\tWhen the person<\/span> remedying the defect<\/span> is not the responsible party<\/span> as designated by the provisions of this chapter, he shall be entitled to reasonable compensation paid to him by the responsible party<\/span>. Conduct which coerces or requires a nonresponsible party to perform warranty service is a violation of this chapter.\n\t\tWarranty service shall be performed at the site at which the manufactured home<\/span> is initially delivered to the buyer<\/span>, except for components which can be removed for service without undue inconvenience to the buyer<\/span>.\n\t\tAny responsible party<\/span> shall have the right to complain to the Board<\/span> when warranty service obligations under this chapter are not being enforced.<\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nWARRANTY SERVICE (\u00a7 36-85.25)\n\nWhen a service agreement exists between or among a manufacturer, dealer, and\nsupplier to provide warranty service, the agreement shall specify which such\nresponsible party is to remedy warranty defects. Every such service agreement\nshall be in writing. Nothing contained in such an agreement shall relieve the\nresponsible party, as provided in this chapter, of responsibility to perform\nwarranty service. However, any responsible party undertaking such an agreement\nto perform the warranty service obligations of another shall thereby become\nresponsible both to that other responsible party and to the buyer for his\nfailure to adequately perform as agreed.\n\t\tWhen no service agreement exists for warranty service, the responsible party\nas designated by the provisions of this chapter is responsible for remedying the\nwarranty defects.\n\t\tA defect shall be remedied within forty-five days of receipt of the written\nnotification of the warranty claim, unless the claim is unreasonable or a bona\nfide reason exists for not remedying the defect within the forty-five-day\nperiod. The responsible party shall respond to the claimant in writing with a\ncopy to the Board stating what further action is contemplated by the responsible\nparty. Notwithstanding the foregoing provisions of this section, defects which\nconstitute an imminent safety hazard to life and health shall be remedied within\nthree days of receipt of the written notification of the warranty claim. An\nimminent safety hazard to life and health shall include but not be limited to\n(i) inadequate heating in freezing weather; (ii) failure of sanitary facilities;\n(iii) electrical shock or leaking gas; or (iv) major structural failure. The\nBoard may suspend this three-day time period in the event of widespread defects\nor damage resulting from adverse weather conditions or other natural\ncatastrophes.\n\t\tWhen the person remedying the defect is not the responsible party as\ndesignated by the provisions of this chapter, he shall be entitled to reasonable\ncompensation paid to him by the responsible party. Conduct which coerces or\nrequires a nonresponsible party to perform warranty service is a violation of\nthis chapter.\n\t\tWarranty service shall be performed at the site at which the manufactured home\nis initially delivered to the buyer, except for components which can be removed\nfor service without undue inconvenience to the buyer.\n\t\tAny responsible party shall have the right to complain to the Board when\nwarranty service obligations under this chapter are not being enforced.\n\nHISTORY: 1991, c. 555; 1992, c. 223.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}