{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/37.2-311.6.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/37.2-311.6.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/37.2-311.6.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/37.2-311.6.html"}],"law_id":65423,"edition_id":1,"section_id":65423,"structure_id":12846,"section_number":"37.2-311.6","catch_line":"Liability for emergency calls to the National Suicide Prevention Lifeline","history":"2021, Sp. Sess. I, c. 248.","full_text":"A\n\nAny originating service provider, as defined in &#xA7; 56-484.12, and its employees and agents shall not be liable to any person for damages incurred as a result of any act or omission by it, except gross negligence or intentional, willful, or wanton misconduct, in connection with an emergency call, as defined in &#xA7; 56-484.19, to the NSPL or the crisis call center.B\n\nAny originating service provider, as defined in &#xA7; 56-484.12 and its employees and agents shall not be liable to any person for damages incurred as a result of any release of information not in the public record to the NSPL, to the crisis call center, to any employee or agent of the NSPL or the crisis call center, or to emergency responders, as defined in &#xA7; 56-484.19, if such release of information occurred in connection with an emergency call, as defined in &#xA7; 56-484.19 to the NSPL or the crisis call center.","order_by":null,"text":{"0":{"id":237872,"text":"Any originating service provider, as defined in &#xA7; 56-484.12, and its employees and agents shall not be liable to any person for damages incurred as a result of any act or omission by it, except gross negligence or intentional, willful, or wanton misconduct, in connection with an emergency call, as defined in &#xA7; 56-484.19, to the NSPL or the crisis call center.","type":"section","prefixes":["A"],"prefix":"A","entire_prefix":"A","prefix_anchor":"A","level":1,"next_prefix":"B"},"1":{"id":237873,"text":"Any originating service provider, as defined in &#xA7; 56-484.12 and its employees and agents shall not be liable to any person for damages incurred as a result of any release of information not in the public record to the NSPL, to the crisis call center, to any employee or agent of the NSPL or the crisis call center, or to emergency responders, as defined in &#xA7; 56-484.19, if such release of information occurred in connection with an emergency call, as defined in &#xA7; 56-484.19 to the NSPL or the crisis call center.","type":"section","prefixes":["B"],"prefix":"B","entire_prefix":"B","prefix_anchor":"B","level":1,"prior_prefix":"A"}},"ancestry":[{"id":12846,"edition_id":1,"name":"The Department and the Commissioner","identifier":"1","label":"article","depth":4,"order_by":1,"parent_id":12845,"metadata":{},"date_created":"2026-06-26 03:43:56","date_modified":"2026-06-26 03:43:56","permalink":{"id":209715,"object_type":"structure","relational_id":12846,"identifier":"1","token":"37.2\/I\/3\/1","url":"\/37.2\/I\/3\/1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12845,"edition_id":1,"name":"Department of Behavioral Health and Developmental Services","identifier":"3","label":"chapter","depth":3,"order_by":1,"parent_id":12844,"metadata":{},"date_created":"2026-06-26 03:43:56","date_modified":"2026-06-26 03:43:56","permalink":{"id":209713,"object_type":"structure","relational_id":12845,"identifier":"3","token":"37.2\/I\/3","url":"\/37.2\/I\/3\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12844,"edition_id":1,"name":"General Provisions","identifier":"I","label":"subtitle","depth":2,"order_by":1,"parent_id":12843,"metadata":{},"date_created":"2026-06-26 03:43:56","date_modified":"2026-06-26 03:43:56","permalink":{"id":209675,"object_type":"structure","relational_id":12844,"identifier":"I","token":"37.2\/I","url":"\/37.2\/I\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12843,"edition_id":1,"name":"Behavioral Health and Developmental Services","identifier":"37.2","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:56","date_modified":"2026-06-26 03:43:56","permalink":{"id":209673,"object_type":"structure","relational_id":12843,"identifier":"37.2","token":"37.2","url":"\/37.2\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":53989,"structure_id":12846,"section_number":"37.2-300","catch_line":"Creation and supervision of Department","url":"\/37.2-300\/","token":"37.2\/I\/3\/1\/37.2-300","metadata":false},{"id":87072,"structure_id":12846,"section_number":"37.2-301","catch_line":"Appointment of Commissioner","url":"\/37.2-301\/","token":"37.2\/I\/3\/1\/37.2-301","metadata":false},{"id":61895,"structure_id":12846,"section_number":"37.2-302","catch_line":"Term of office and vacancy therein","url":"\/37.2-302\/","token":"37.2\/I\/3\/1\/37.2-302","metadata":false},{"id":68733,"structure_id":12846,"section_number":"37.2-303","catch_line":"Qualifications of Commissioner","url":"\/37.2-303\/","token":"37.2\/I\/3\/1\/37.2-303","metadata":false},{"id":58889,"structure_id":12846,"section_number":"37.2-304","catch_line":"Duties of Commissioner","url":"\/37.2-304\/","token":"37.2\/I\/3\/1\/37.2-304","metadata":false},{"id":55805,"structure_id":12846,"section_number":"37.2-305","catch_line":"Receiving gifts and endowments","url":"\/37.2-305\/","token":"37.2\/I\/3\/1\/37.2-305","metadata":false},{"id":76091,"structure_id":12846,"section_number":"37.2-306","catch_line":"Research into causes of mental illness, developmental disabilities, substance abuse, and related subjects","url":"\/37.2-306\/","token":"37.2\/I\/3\/1\/37.2-306","metadata":false},{"id":79296,"structure_id":12846,"section_number":"37.2-307","catch_line":"Employment of special counsel to defend Board member, officer, or employee of Department in criminal cases","url":"\/37.2-307\/","token":"37.2\/I\/3\/1\/37.2-307","metadata":false},{"id":69476,"structure_id":12846,"section_number":"37.2-308","catch_line":"Data reporting on children and adolescents","url":"\/37.2-308\/","token":"37.2\/I\/3\/1\/37.2-308","metadata":false},{"id":85097,"structure_id":12846,"section_number":"37.2-308.01","catch_line":"Commitment hearings for involuntary admissions; data sharing","url":"\/37.2-308.01\/","token":"37.2\/I\/3\/1\/37.2-308.01","metadata":false},{"id":58069,"structure_id":12846,"section_number":"37.2-308.1","catch_line":"Acute psychiatric bed registry","url":"\/37.2-308.1\/","token":"37.2\/I\/3\/1\/37.2-308.1","metadata":false},{"id":74547,"structure_id":12846,"section_number":"37.2-309","catch_line":"Department responsible for substance abuse services; office established; qualifications of staff","url":"\/37.2-309\/","token":"37.2\/I\/3\/1\/37.2-309","metadata":false},{"id":63480,"structure_id":12846,"section_number":"37.2-310","catch_line":"Powers and duties of Department related to substance abuse","url":"\/37.2-310\/","token":"37.2\/I\/3\/1\/37.2-310","metadata":false},{"id":71267,"structure_id":12846,"section_number":"37.2-311","catch_line":"Review of applications for state or federal funds or services used in substance abuse programs","url":"\/37.2-311\/","token":"37.2\/I\/3\/1\/37.2-311","metadata":false},{"id":70901,"structure_id":12846,"section_number":"37.2-311.1","catch_line":"Comprehensive crisis system; Marcus alert system; powers and duties of the Department related to comprehensive mental health, substance abuse, and developmental disability crisis services","url":"\/37.2-311.1\/","token":"37.2\/I\/3\/1\/37.2-311.1","metadata":false},{"id":55219,"structure_id":12846,"section_number":"37.2-311.2","catch_line":"Powers and duties of crisis call center","url":"\/37.2-311.2\/","token":"37.2\/I\/3\/1\/37.2-311.2","metadata":false},{"id":79442,"structure_id":12846,"section_number":"37.2-311.3","catch_line":"Standards for community care teams and mobile crisis teams","url":"\/37.2-311.3\/","token":"37.2\/I\/3\/1\/37.2-311.3","metadata":false},{"id":72863,"structure_id":12846,"section_number":"37.2-311.4","catch_line":"Crisis Call Center Fund","url":"\/37.2-311.4\/","token":"37.2\/I\/3\/1\/37.2-311.4","metadata":false},{"id":60255,"structure_id":12846,"section_number":"37.2-311.5","catch_line":"Collection of 988 charges","url":"\/37.2-311.5\/","token":"37.2\/I\/3\/1\/37.2-311.5","metadata":false},{"id":65423,"structure_id":12846,"section_number":"37.2-311.6","catch_line":"Liability for emergency calls to the National Suicide Prevention Lifeline","url":"\/37.2-311.6\/","token":"37.2\/I\/3\/1\/37.2-311.6","metadata":false},{"id":59415,"structure_id":12846,"section_number":"37.2-312","catch_line":"Department responsible for education and training programs","url":"\/37.2-312\/","token":"37.2\/I\/3\/1\/37.2-312","metadata":false},{"id":69006,"structure_id":12846,"section_number":"37.2-312.1","catch_line":"Department to be lead agency for suicide prevention across the lifespan","url":"\/37.2-312.1\/","token":"37.2\/I\/3\/1\/37.2-312.1","metadata":false},{"id":62132,"structure_id":12846,"section_number":"37.2-312.2","catch_line":"Commonwealth Mental Health First Aid Program","url":"\/37.2-312.2\/","token":"37.2\/I\/3\/1\/37.2-312.2","metadata":false},{"id":83802,"structure_id":12846,"section_number":"37.2-313","catch_line":"Employment of unlicensed physician by Department","url":"\/37.2-313\/","token":"37.2\/I\/3\/1\/37.2-313","metadata":false},{"id":81127,"structure_id":12846,"section_number":"37.2-313.1","catch_line":"Licensed physician required at certain training centers","url":"\/37.2-313.1\/","token":"37.2\/I\/3\/1\/37.2-313.1","metadata":false},{"id":75182,"structure_id":12846,"section_number":"37.2-314","catch_line":"Background check required","url":"\/37.2-314\/","token":"37.2\/I\/3\/1\/37.2-314","metadata":false},{"id":82101,"structure_id":12846,"section_number":"37.2-314.1","catch_line":"Developmental Disabilities Mortality Review Committee; duties; membership; confidentiality; report; penalty","url":"\/37.2-314.1\/","token":"37.2\/I\/3\/1\/37.2-314.1","metadata":false},{"id":67219,"structure_id":12846,"section_number":"37.2-314.2","catch_line":"Problem Gambling Treatment and Support Fund","url":"\/37.2-314.2\/","token":"37.2\/I\/3\/1\/37.2-314.2","metadata":false},{"id":85328,"structure_id":12846,"section_number":"37.2-314.3","catch_line":"Powers and duties of the Department related to supported decision-making agreements; report","url":"\/37.2-314.3\/","token":"37.2\/I\/3\/1\/37.2-314.3","metadata":false}],"previous_section":{"id":60255,"structure_id":12846,"section_number":"37.2-311.5","catch_line":"Collection of 988 charges","url":"\/37.2-311.5\/","token":"37.2\/I\/3\/1\/37.2-311.5","metadata":false},"next_section":{"id":59415,"structure_id":12846,"section_number":"37.2-312","catch_line":"Department responsible for education and training programs","url":"\/37.2-312\/","token":"37.2\/I\/3\/1\/37.2-312","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/37.2-311.6\/","history_text":false,"references":[{"id":70901,"section_number":"37.2-311.1","catch_line":"Comprehensive crisis system; Marcus alert system; powers and duties of the Department related to comprehensive mental health, substance abuse, and developmental disability crisis services","order_by":null,"url":"\/37.2-311.1\/"}],"refers_to":[{"id":54917,"section_number":"56-484.12","catch_line":"Definitions","order_by":null,"url":"\/56-484.12\/"},{"id":85058,"section_number":"56-484.19","catch_line":"Definitions","order_by":null,"url":"\/56-484.19\/"}],"permalink":{"id":209793,"object_type":"law","relational_id":65423,"identifier":"37.2-311.6","token":"37.2\/I\/3\/1\/37.2-311.6","url":"\/37.2-311.6\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/37.2-311.6\/","token":"37.2\/I\/3\/1\/37.2-311.6","dublin_core":{"Title":"Liability for emergency calls to the National Suicide Prevention Lifeline","Type":"Text","Format":"text\/html","Identifier":"\u00a7 37.2-311.6","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t<section id=\"A\"><p><span class=\"prefix-number\">A.<\/span> Any originating service provider, as defined in &#xA7; <a class=\"law\" title=\"Definitions\" href=\"\/56-484.12\/\">56-484.12<\/a>, and its employees and agents shall not be liable to any person for <span class=\"dictionary\">damages<\/span> incurred as a result of any act or omission by it, except gross <span class=\"dictionary\">negligence<\/span> or intentional, willful, or wanton misconduct, in connection with an emergency call, as defined in &#xA7; <a class=\"law\" title=\"Definitions\" href=\"\/56-484.19\/\">56-484.19<\/a>, to the NSPL or the crisis call center. <a id=\"paragraph-237872\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/37.2-311.6\/#A\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"B\"><p><span class=\"prefix-number\">B.<\/span> Any originating service provider, as defined in &#xA7; <a class=\"law\" title=\"Definitions\" href=\"\/56-484.12\/\">56-484.12<\/a> and its employees and agents shall not be liable to any person for <span class=\"dictionary\">damages<\/span> incurred as a result of any release of information not in the public record to the NSPL, to the crisis call center, to any employee or agent of the NSPL or the crisis call center, or to emergency responders, as defined in &#xA7; <a class=\"law\" title=\"Definitions\" href=\"\/56-484.19\/\">56-484.19<\/a>, if such release of information occurred in connection with an emergency call, as defined in &#xA7; <a class=\"law\" title=\"Definitions\" href=\"\/56-484.19\/\">56-484.19<\/a> to the NSPL or the crisis call center. <a id=\"paragraph-237873\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/37.2-311.6\/#B\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>","plain_text":"                                 CODE OF VIRGINIA\n\nLIABILITY FOR EMERGENCY CALLS TO THE NATIONAL SUICIDE PREVENTION LIFELINE (\u00a7\n37.2-311.6)\n\nA. Any originating service provider, as defined in &#xA7; 56-484.12, and its\nemployees and agents shall not be liable to any person for damages incurred as a\nresult of any act or omission by it, except gross negligence or intentional,\nwillful, or wanton misconduct, in connection with an emergency call, as defined\nin &#xA7; 56-484.19, to the NSPL or the crisis call center.\n\nB. Any originating service provider, as defined in &#xA7; 56-484.12 and its\nemployees and agents shall not be liable to any person for damages incurred as a\nresult of any release of information not in the public record to the NSPL, to\nthe crisis call center, to any employee or agent of the NSPL or the crisis call\ncenter, or to emergency responders, as defined in &#xA7; 56-484.19, if such\nrelease of information occurred in connection with an emergency call, as defined\nin &#xA7; 56-484.19 to the NSPL or the crisis call center.\n\nHISTORY: 2021, Sp. Sess. I, c. 248.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}