{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/38.2-3732.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/38.2-3732.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/38.2-3732.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/38.2-3732.html"}],"law_id":78709,"edition_id":1,"section_id":78709,"structure_id":15016,"section_number":"38.2-3732","catch_line":"Insurer delegation of duties","history":"1992, c. 586.","full_text":"Any insurer that delegates to a creditor any of its duties under the laws of this Commonwealth or the regulations of this Commission shall be responsible to see that such creditor discharges such duties in accordance with said laws and regulations. A finding by the Commission that either the insurer or its delegee has failed to comply with such requirements shall subject the insurer and creditor to any and all disciplinary actions authorized under this title. Such responsibility shall include but not be limited to a determination that:\n\n1\n\nProper insurance rates are being charged by the creditor;2\n\nProper refunds are being made;3\n\nClaims are being filed and properly handled;4\n\nAmounts of insurance payable on death in excess of the amounts necessary to discharge indebtedness are properly distributed; and5\n\nThe creditor is promptly and fairly processing complaints concerning its credit insurance operations and is maintaining proper procedures for and records of complaints processed.","order_by":null,"text":{"0":{"id":282023,"text":"Any insurer that delegates to a creditor any of its duties under the laws of this Commonwealth or the regulations of this Commission shall be responsible to see that such creditor discharges such duties in accordance with said laws and regulations. A finding by the Commission that either the insurer or its delegee has failed to comply with such requirements shall subject the insurer and creditor to any and all disciplinary actions authorized under this title. Such responsibility shall include but not be limited to a determination that:","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1,"next_prefix":"1"},"1":{"id":282024,"text":"Proper insurance rates are being charged by the creditor;","type":"section","prefixes":["1"],"prefix":"1","entire_prefix":"1","prefix_anchor":"1","level":1,"prior_prefix":"","next_prefix":"2"},"2":{"id":282025,"text":"Proper refunds are being made;","type":"section","prefixes":["2"],"prefix":"2","entire_prefix":"2","prefix_anchor":"2","level":1,"prior_prefix":"1","next_prefix":"3"},"3":{"id":282026,"text":"Claims are being filed and properly handled;","type":"section","prefixes":["3"],"prefix":"3","entire_prefix":"3","prefix_anchor":"3","level":1,"prior_prefix":"2","next_prefix":"4"},"4":{"id":282027,"text":"Amounts of insurance payable on death in excess of the amounts necessary to discharge indebtedness are properly distributed; and","type":"section","prefixes":["4"],"prefix":"4","entire_prefix":"4","prefix_anchor":"4","level":1,"prior_prefix":"3","next_prefix":"5"},"5":{"id":282028,"text":"The creditor is promptly and fairly processing complaints concerning its credit insurance operations and is maintaining proper procedures for and records of complaints processed.","type":"section","prefixes":["5"],"prefix":"5","entire_prefix":"5","prefix_anchor":"5","level":1,"prior_prefix":"4"}},"ancestry":[{"id":15016,"edition_id":1,"name":"Credit Life Insurance and Credit Accident and Sickness Insurance","identifier":"37.1","label":"chapter","depth":2,"order_by":1,"parent_id":12698,"metadata":{},"date_created":"2026-06-26 03:51:32","date_modified":"2026-06-26 03:51:32","permalink":{"id":216059,"object_type":"structure","relational_id":15016,"identifier":"37.1","token":"38.2\/37.1","url":"\/38.2\/37.1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12698,"edition_id":1,"name":"Insurance","identifier":"38.2","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:49","date_modified":"2026-06-26 03:43:49","permalink":{"id":210661,"object_type":"structure","relational_id":12698,"identifier":"38.2","token":"38.2","url":"\/38.2\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":78738,"structure_id":15016,"section_number":"38.2-3717","catch_line":"Scope","url":"\/38.2-3717\/","token":"38.2\/37.1\/38.2-3717","metadata":false},{"id":61942,"structure_id":15016,"section_number":"38.2-3718","catch_line":"Definitions","url":"\/38.2-3718\/","token":"38.2\/37.1\/38.2-3718","metadata":false},{"id":68352,"structure_id":15016,"section_number":"38.2-3719","catch_line":"Forms of credit life insurance and credit accident and sickness insurance","url":"\/38.2-3719\/","token":"38.2\/37.1\/38.2-3719","metadata":false},{"id":71214,"structure_id":15016,"section_number":"38.2-3720","catch_line":"Amount of credit life insurance and credit accident and sickness insurance","url":"\/38.2-3720\/","token":"38.2\/37.1\/38.2-3720","metadata":false},{"id":83437,"structure_id":15016,"section_number":"38.2-3721","catch_line":"Term of credit life insurance and credit accident and sickness insurance","url":"\/38.2-3721\/","token":"38.2\/37.1\/38.2-3721","metadata":false},{"id":74250,"structure_id":15016,"section_number":"38.2-3722","catch_line":"Variable interest rate indebtedness; amount; disclosure; refunds","url":"\/38.2-3722\/","token":"38.2\/37.1\/38.2-3722","metadata":false},{"id":60031,"structure_id":15016,"section_number":"38.2-3723","catch_line":"Reserves","url":"\/38.2-3723\/","token":"38.2\/37.1\/38.2-3723","metadata":false},{"id":72023,"structure_id":15016,"section_number":"38.2-3724","catch_line":"Policy provisions; disclosure to debtors; delivery of policy or certificate","url":"\/38.2-3724\/","token":"38.2\/37.1\/38.2-3724","metadata":false},{"id":79475,"structure_id":15016,"section_number":"38.2-3725","catch_line":"Policy forms to be filed with Commission; approval or disapproval by Commission","url":"\/38.2-3725\/","token":"38.2\/37.1\/38.2-3725","metadata":false},{"id":81616,"structure_id":15016,"section_number":"38.2-3726","catch_line":"Credit life insurance rates","url":"\/38.2-3726\/","token":"38.2\/37.1\/38.2-3726","metadata":false},{"id":64017,"structure_id":15016,"section_number":"38.2-3727","catch_line":"Credit accident and sickness insurance rates","url":"\/38.2-3727\/","token":"38.2\/37.1\/38.2-3727","metadata":false},{"id":67560,"structure_id":15016,"section_number":"38.2-3728","catch_line":"Use of rates","url":"\/38.2-3728\/","token":"38.2\/37.1\/38.2-3728","metadata":false},{"id":77928,"structure_id":15016,"section_number":"38.2-3729","catch_line":"Refunds","url":"\/38.2-3729\/","token":"38.2\/37.1\/38.2-3729","metadata":false},{"id":76093,"structure_id":15016,"section_number":"38.2-3730","catch_line":"Experience reports and adjustment of prima facie rates","url":"\/38.2-3730\/","token":"38.2\/37.1\/38.2-3730","metadata":false},{"id":63767,"structure_id":15016,"section_number":"38.2-3731","catch_line":"Claims","url":"\/38.2-3731\/","token":"38.2\/37.1\/38.2-3731","metadata":false},{"id":78709,"structure_id":15016,"section_number":"38.2-3732","catch_line":"Insurer delegation of duties","url":"\/38.2-3732\/","token":"38.2\/37.1\/38.2-3732","metadata":false},{"id":76840,"structure_id":15016,"section_number":"38.2-3733","catch_line":"Portion of premium may be allowed to creditor; insurance may be provided and serviced at creditor's place of business","url":"\/38.2-3733\/","token":"38.2\/37.1\/38.2-3733","metadata":false},{"id":63261,"structure_id":15016,"section_number":"38.2-3734","catch_line":"License requirements","url":"\/38.2-3734\/","token":"38.2\/37.1\/38.2-3734","metadata":false},{"id":57264,"structure_id":15016,"section_number":"38.2-3735","catch_line":"Disclosure and readability","url":"\/38.2-3735\/","token":"38.2\/37.1\/38.2-3735","metadata":false},{"id":71653,"structure_id":15016,"section_number":"38.2-3736","catch_line":"Noncontributory coverage","url":"\/38.2-3736\/","token":"38.2\/37.1\/38.2-3736","metadata":false},{"id":69488,"structure_id":15016,"section_number":"38.2-3737","catch_line":"Application","url":"\/38.2-3737\/","token":"38.2\/37.1\/38.2-3737","metadata":false},{"id":70889,"structure_id":15016,"section_number":"38.2-3738","catch_line":"What laws applicable","url":"\/38.2-3738\/","token":"38.2\/37.1\/38.2-3738","metadata":false}],"previous_section":{"id":63767,"structure_id":15016,"section_number":"38.2-3731","catch_line":"Claims","url":"\/38.2-3731\/","token":"38.2\/37.1\/38.2-3731","metadata":false},"next_section":{"id":76840,"structure_id":15016,"section_number":"38.2-3733","catch_line":"Portion of premium may be allowed to creditor; insurance may be provided and serviced at creditor's place of business","url":"\/38.2-3733\/","token":"38.2\/37.1\/38.2-3733","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/38.2-3732\/","history_text":"<p>This law was first created in 1992. The record of its establishment is cataloged in chapter 586 of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year. Unfortunately, the 1992 \u201cActs\u201d aren\u2019t available online.<\/p>","references":false,"refers_to":false,"permalink":{"id":216121,"object_type":"law","relational_id":78709,"identifier":"38.2-3732","token":"38.2\/37.1\/38.2-3732","url":"\/38.2-3732\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/38.2-3732\/","token":"38.2\/37.1\/38.2-3732","dublin_core":{"Title":"Insurer delegation of duties","Type":"Text","Format":"text\/html","Identifier":"\u00a7 38.2-3732","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t<section><p>Any <span class=\"dictionary\">insurer<\/span> that delegates to a <span class=\"dictionary\">creditor<\/span> any of its duties under the <span class=\"dictionary\">laws<\/span> of this Commonwealth or the regulations of this <span class=\"dictionary\">Commission<\/span> shall be responsible to see that such <span class=\"dictionary\">creditor<\/span> discharges such duties in accordance with said <span class=\"dictionary\">laws<\/span> and regulations. A <span class=\"dictionary\">finding<\/span> by the <span class=\"dictionary\">Commission<\/span> that either the <span class=\"dictionary\">insurer<\/span> or its delegee has failed to comply with such requirements shall subject the <span class=\"dictionary\">insurer<\/span> and <span class=\"dictionary\">creditor<\/span> to any and all disciplinary actions authorized under this title. Such responsibility shall include but not be limited to a determination that:<\/p><\/section>\n\t\t\t\t\t\t<section id=\"1\"><p><span class=\"prefix-number\">1.<\/span> Proper <span class=\"dictionary\">insurance<\/span> <span class=\"dictionary\"><span class=\"dictionary\">rates<\/span><\/span> are being charged by the <span class=\"dictionary\">creditor<\/span>; <a id=\"paragraph-282024\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-3732\/#1\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"2\"><p><span class=\"prefix-number\">2.<\/span> Proper refunds are being made; <a id=\"paragraph-282025\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-3732\/#2\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"3\"><p><span class=\"prefix-number\">3.<\/span> Claims are being filed and properly handled; <a id=\"paragraph-282026\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-3732\/#3\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"4\"><p><span class=\"prefix-number\">4.<\/span> Amounts of <span class=\"dictionary\">insurance<\/span> payable on death in excess of the amounts necessary to discharge <span class=\"dictionary\">indebtedness<\/span> are properly distributed; and <a id=\"paragraph-282027\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-3732\/#4\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"5\"><p><span class=\"prefix-number\">5.<\/span> The <span class=\"dictionary\">creditor<\/span> is promptly and fairly processing complaints concerning its credit <span class=\"dictionary\">insurance<\/span> operations and is maintaining proper procedures for and records of complaints processed. <a id=\"paragraph-282028\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-3732\/#5\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>","plain_text":"                                 CODE OF VIRGINIA\n\nINSURER DELEGATION OF DUTIES (\u00a7 38.2-3732)\n\nAny insurer that delegates to a creditor any of its duties under the laws of\nthis Commonwealth or the regulations of this Commission shall be responsible to\nsee that such creditor discharges such duties in accordance with said laws and\nregulations. A finding by the Commission that either the insurer or its delegee\nhas failed to comply with such requirements shall subject the insurer and\ncreditor to any and all disciplinary actions authorized under this title. Such\nresponsibility shall include but not be limited to a determination that:\n\n1. Proper insurance rates are being charged by the creditor;\n\n2. Proper refunds are being made;\n\n3. Claims are being filed and properly handled;\n\n4. Amounts of insurance payable on death in excess of the amounts necessary to\ndischarge indebtedness are properly distributed; and\n\n5. The creditor is promptly and fairly processing complaints concerning its\ncredit insurance operations and is maintaining proper procedures for and records\nof complaints processed.\n\nHISTORY: 1992, c. 586.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}