{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/38.2-609.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/38.2-609.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/38.2-609.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/38.2-609.html"}],"law_id":56196,"edition_id":1,"section_id":56196,"structure_id":14255,"section_number":"38.2-609","catch_line":"Correction, amendment, or deletion of recorded personal information","history":"1981, c. 389, \u00a7 38.1-57.12; 1986, c. 562.","full_text":"A\n\nWithin thirty business days from the date of receipt of a written request from an individual to correct, amend, or delete any recorded personal information about the individual within its possession, an insurance institution, agent, or insurance-support organization shall either:1\n\nCorrect, amend, or delete the portion of the recorded personal information in dispute; or2\n\nNotify the individual of:\n\t\t\t\ta. Its refusal to make the correction, amendment, or deletion;\n\t\t\t\tb. The reasons for the refusal; and\n\t\t\t\tc. The individual&#8217;s right to file a statement as provided in subsection C of this section.B\n\nIf the insurance institution, agent, or insurance-support organization corrects, amends, or deletes recorded personal information in accordance with subdivision 1 of subsection A of this section, the insurance institution, agent, or insurance-support organization shall so notify the individual in writing and furnish the correction, amendment, or fact of deletion to:1\n\nAny person specifically designated by the individual who, within the preceding two years, may have received the recorded personal information;2\n\nAny insurance-support organization whose primary source of personal information is insurance institutions if the insurance-support organization has systematically received the recorded personal information from the insurance institution within the preceding seven years. The correction, amendment, or fact of deletion need not be furnished if the insurance-support organization no longer maintains recorded personal information about the individual; and3\n\nAny insurance-support organization that furnished the personal information that has been corrected, amended, or deleted.C\n\nWhenever an individual disagrees with an insurance institution&#8217;s, agent&#8217;s, or insurance-support organization&#8217;s refusal to correct, amend, or delete recorded personal information, the individual shall be permitted to file with the insurance institution, agent, or insurance-support organization:1\n\nA concise statement setting forth what the individual thinks is the correct, relevant, or fair information; and2\n\nA concise statement of the reasons why the individual disagrees with the insurance institution&#8217;s, agent&#8217;s, or insurance-support organization&#8217;s refusal to correct, amend, or delete recorded personal information.D\n\nIn the event an individual files either statement as described in subsection C of this section, the insurance institution, agent, or support organization shall:1\n\nFile the statement with the disputed personal information and provide a means by which anyone reviewing the disputed personal information will be made aware of the individual&#8217;s statement and have access to it; and2\n\nIn any subsequent disclosure by the insurance institution, agent, or support organization of the recorded personal information that is the subject of disagreement, clearly identify the matter or matters in dispute and provide the individual&#8217;s statement along with the recorded personal information being disclosed; and3\n\nFurnish the statement to the persons and in the manner specified in subsection B of this section.E\n\nThe rights granted to individuals in this section shall extend to all natural persons to the extent information about them is collected and maintained by an insurance institution, agent, or insurance-support organization in connection with an insurance transaction. The rights granted to all natural persons by this subsection shall not extend to information about them that relates to and is collected in connection with or in reasonable anticipation of a claim or civil or criminal proceeding involving them.F\n\nFor purposes of this section, the term &#8220;insurance-support organization&#8221; does not include &#8220;consumer reporting agency.&#8221;","order_by":null,"text":{"0":{"id":205887,"text":"Within thirty business days from the date of receipt of a written request from an individual to correct, amend, or delete any recorded personal information about the individual within its possession, an insurance institution, agent, or insurance-support organization shall either:","type":"section","prefixes":["A"],"prefix":"A","entire_prefix":"A","prefix_anchor":"A","level":1,"next_prefix":"A1"},"1":{"id":205888,"text":"Correct, amend, or delete the portion of the recorded personal information in dispute; or","type":"section","prefixes":["A","1"],"prefix":"1","entire_prefix":"A1","prefix_anchor":"A1","level":2,"prior_prefix":"A","next_prefix":"A2"},"2":{"id":205889,"text":"Notify the individual of:\n\t\t\t\ta. Its refusal to make the correction, amendment, or deletion;\n\t\t\t\tb. The reasons for the refusal; and\n\t\t\t\tc. The individual&#8217;s right to file a statement as provided in subsection C of this section.","type":"section","prefixes":["A","2"],"prefix":"2","entire_prefix":"A2","prefix_anchor":"A2","level":2,"prior_prefix":"A1","next_prefix":"B"},"3":{"id":205890,"text":"If the insurance institution, agent, or insurance-support organization corrects, amends, or deletes recorded personal information in accordance with subdivision 1 of subsection A of this section, the insurance institution, agent, or insurance-support organization shall so notify the individual in writing and furnish the correction, amendment, or fact of deletion to:","type":"section","prefixes":["B"],"prefix":"B","entire_prefix":"B","prefix_anchor":"B","level":1,"prior_prefix":"A2","next_prefix":"B1"},"4":{"id":205891,"text":"Any person specifically designated by the individual who, within the preceding two years, may have received the recorded personal information;","type":"section","prefixes":["B","1"],"prefix":"1","entire_prefix":"B1","prefix_anchor":"B1","level":2,"prior_prefix":"B","next_prefix":"B2"},"5":{"id":205892,"text":"Any insurance-support organization whose primary source of personal information is insurance institutions if the insurance-support organization has systematically received the recorded personal information from the insurance institution within the preceding seven years. The correction, amendment, or fact of deletion need not be furnished if the insurance-support organization no longer maintains recorded personal information about the individual; and","type":"section","prefixes":["B","2"],"prefix":"2","entire_prefix":"B2","prefix_anchor":"B2","level":2,"prior_prefix":"B1","next_prefix":"B3"},"6":{"id":205893,"text":"Any insurance-support organization that furnished the personal information that has been corrected, amended, or deleted.","type":"section","prefixes":["B","3"],"prefix":"3","entire_prefix":"B3","prefix_anchor":"B3","level":2,"prior_prefix":"B2","next_prefix":"C"},"7":{"id":205894,"text":"Whenever an individual disagrees with an insurance institution&#8217;s, agent&#8217;s, or insurance-support organization&#8217;s refusal to correct, amend, or delete recorded personal information, the individual shall be permitted to file with the insurance institution, agent, or insurance-support organization:","type":"section","prefixes":["C"],"prefix":"C","entire_prefix":"C","prefix_anchor":"C","level":1,"prior_prefix":"B3","next_prefix":"C1"},"8":{"id":205895,"text":"A concise statement setting forth what the individual thinks is the correct, relevant, or fair information; and","type":"section","prefixes":["C","1"],"prefix":"1","entire_prefix":"C1","prefix_anchor":"C1","level":2,"prior_prefix":"C","next_prefix":"C2"},"9":{"id":205896,"text":"A concise statement of the reasons why the individual disagrees with the insurance institution&#8217;s, agent&#8217;s, or insurance-support organization&#8217;s refusal to correct, amend, or delete recorded personal information.","type":"section","prefixes":["C","2"],"prefix":"2","entire_prefix":"C2","prefix_anchor":"C2","level":2,"prior_prefix":"C1","next_prefix":"D"},"10":{"id":205897,"text":"In the event an individual files either statement as described in subsection C of this section, the insurance institution, agent, or support organization shall:","type":"section","prefixes":["D"],"prefix":"D","entire_prefix":"D","prefix_anchor":"D","level":1,"prior_prefix":"C2","next_prefix":"D1"},"11":{"id":205898,"text":"File the statement with the disputed personal information and provide a means by which anyone reviewing the disputed personal information will be made aware of the individual&#8217;s statement and have access to it; and","type":"section","prefixes":["D","1"],"prefix":"1","entire_prefix":"D1","prefix_anchor":"D1","level":2,"prior_prefix":"D","next_prefix":"D2"},"12":{"id":205899,"text":"In any subsequent disclosure by the insurance institution, agent, or support organization of the recorded personal information that is the subject of disagreement, clearly identify the matter or matters in dispute and provide the individual&#8217;s statement along with the recorded personal information being disclosed; and","type":"section","prefixes":["D","2"],"prefix":"2","entire_prefix":"D2","prefix_anchor":"D2","level":2,"prior_prefix":"D1","next_prefix":"D3"},"13":{"id":205900,"text":"Furnish the statement to the persons and in the manner specified in subsection B of this section.","type":"section","prefixes":["D","3"],"prefix":"3","entire_prefix":"D3","prefix_anchor":"D3","level":2,"prior_prefix":"D2","next_prefix":"E"},"14":{"id":205901,"text":"The rights granted to individuals in this section shall extend to all natural persons to the extent information about them is collected and maintained by an insurance institution, agent, or insurance-support organization in connection with an insurance transaction. The rights granted to all natural persons by this subsection shall not extend to information about them that relates to and is collected in connection with or in reasonable anticipation of a claim or civil or criminal proceeding involving them.","type":"section","prefixes":["E"],"prefix":"E","entire_prefix":"E","prefix_anchor":"E","level":1,"prior_prefix":"D3","next_prefix":"F"},"15":{"id":205902,"text":"For purposes of this section, the term &#8220;insurance-support organization&#8221; does not include &#8220;consumer reporting agency.&#8221;","type":"section","prefixes":["F"],"prefix":"F","entire_prefix":"F","prefix_anchor":"F","level":1,"prior_prefix":"E"}},"ancestry":[{"id":14255,"edition_id":1,"name":"Collection, Use, and Dissemination of Information","identifier":"1","label":"article","depth":3,"order_by":1,"parent_id":12922,"metadata":{},"date_created":"2026-06-26 03:47:28","date_modified":"2026-06-26 03:47:28","permalink":{"id":218015,"object_type":"structure","relational_id":14255,"identifier":"1","token":"38.2\/6\/1","url":"\/38.2\/6\/1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12922,"edition_id":1,"name":"Insurance Information and Privacy Protection","identifier":"6","label":"chapter","depth":2,"order_by":1,"parent_id":12698,"metadata":{},"date_created":"2026-06-26 03:44:01","date_modified":"2026-06-26 03:44:01","permalink":{"id":218013,"object_type":"structure","relational_id":12922,"identifier":"6","token":"38.2\/6","url":"\/38.2\/6\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12698,"edition_id":1,"name":"Insurance","identifier":"38.2","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:49","date_modified":"2026-06-26 03:43:49","permalink":{"id":210661,"object_type":"structure","relational_id":12698,"identifier":"38.2","token":"38.2","url":"\/38.2\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":64742,"structure_id":14255,"section_number":"38.2-600","catch_line":"Purposes","url":"\/38.2-600\/","token":"38.2\/6\/1\/38.2-600","metadata":false},{"id":61470,"structure_id":14255,"section_number":"38.2-601","catch_line":"Application of article","url":"\/38.2-601\/","token":"38.2\/6\/1\/38.2-601","metadata":false},{"id":73837,"structure_id":14255,"section_number":"38.2-602","catch_line":"Definitions","url":"\/38.2-602\/","token":"38.2\/6\/1\/38.2-602","metadata":false},{"id":63985,"structure_id":14255,"section_number":"38.2-603","catch_line":"Pretext interviews","url":"\/38.2-603\/","token":"38.2\/6\/1\/38.2-603","metadata":false},{"id":85852,"structure_id":14255,"section_number":"38.2-604","catch_line":"Notice of information collection and disclosure practices","url":"\/38.2-604\/","token":"38.2\/6\/1\/38.2-604","metadata":false},{"id":64388,"structure_id":14255,"section_number":"38.2-604.1","catch_line":"Notice of financial information collection and disclosure practices","url":"\/38.2-604.1\/","token":"38.2\/6\/1\/38.2-604.1","metadata":false},{"id":79870,"structure_id":14255,"section_number":"38.2-605","catch_line":"Marketing and research surveys","url":"\/38.2-605\/","token":"38.2\/6\/1\/38.2-605","metadata":false},{"id":64763,"structure_id":14255,"section_number":"38.2-606","catch_line":"Content of disclosure authorization forms","url":"\/38.2-606\/","token":"38.2\/6\/1\/38.2-606","metadata":false},{"id":69670,"structure_id":14255,"section_number":"38.2-607","catch_line":"Investigative consumer reports","url":"\/38.2-607\/","token":"38.2\/6\/1\/38.2-607","metadata":false},{"id":81752,"structure_id":14255,"section_number":"38.2-608","catch_line":"Access to recorded personal information","url":"\/38.2-608\/","token":"38.2\/6\/1\/38.2-608","metadata":false},{"id":56196,"structure_id":14255,"section_number":"38.2-609","catch_line":"Correction, amendment, or deletion of recorded personal information","url":"\/38.2-609\/","token":"38.2\/6\/1\/38.2-609","metadata":false},{"id":83133,"structure_id":14255,"section_number":"38.2-610","catch_line":"Notice of adverse underwriting decision; furnishing reasons for decisions and sources of information","url":"\/38.2-610\/","token":"38.2\/6\/1\/38.2-610","metadata":false},{"id":77789,"structure_id":14255,"section_number":"38.2-611","catch_line":"Information concerning previous adverse underwriting decisions","url":"\/38.2-611\/","token":"38.2\/6\/1\/38.2-611","metadata":false},{"id":60819,"structure_id":14255,"section_number":"38.2-612","catch_line":"Bases for adverse underwriting decisions","url":"\/38.2-612\/","token":"38.2\/6\/1\/38.2-612","metadata":false},{"id":64433,"structure_id":14255,"section_number":"38.2-612.1","catch_line":"Special requirements for providing financial information to nonaffiliated third parties","url":"\/38.2-612.1\/","token":"38.2\/6\/1\/38.2-612.1","metadata":false},{"id":56355,"structure_id":14255,"section_number":"38.2-612.2","catch_line":"Protection of the Fair Credit Reporting Act","url":"\/38.2-612.2\/","token":"38.2\/6\/1\/38.2-612.2","metadata":false},{"id":55493,"structure_id":14255,"section_number":"38.2-613","catch_line":"Disclosure limitations and conditions","url":"\/38.2-613\/","token":"38.2\/6\/1\/38.2-613","metadata":false},{"id":85509,"structure_id":14255,"section_number":"38.2-613.01","catch_line":"Commission to promulgate regulations on disclosure of certain medical test results to insurance applicants","url":"\/38.2-613.01\/","token":"38.2\/6\/1\/38.2-613.01","metadata":false},{"id":58399,"structure_id":14255,"section_number":"38.2-613.1","catch_line":"Disclosure of agent's moratorium required","url":"\/38.2-613.1\/","token":"38.2\/6\/1\/38.2-613.1","metadata":false},{"id":73940,"structure_id":14255,"section_number":"38.2-613.2","catch_line":"Repealed","url":"\/38.2-613.2\/","token":"38.2\/6\/1\/38.2-613.2","metadata":false},{"id":78057,"structure_id":14255,"section_number":"38.2-614","catch_line":"Powers of Commission","url":"\/38.2-614\/","token":"38.2\/6\/1\/38.2-614","metadata":false},{"id":84055,"structure_id":14255,"section_number":"38.2-615","catch_line":"Hearings and procedures","url":"\/38.2-615\/","token":"38.2\/6\/1\/38.2-615","metadata":false},{"id":68943,"structure_id":14255,"section_number":"38.2-616","catch_line":"Service of process on insurance-support organizations","url":"\/38.2-616\/","token":"38.2\/6\/1\/38.2-616","metadata":false},{"id":73310,"structure_id":14255,"section_number":"38.2-617","catch_line":"Individual remedies","url":"\/38.2-617\/","token":"38.2\/6\/1\/38.2-617","metadata":false},{"id":67050,"structure_id":14255,"section_number":"38.2-618","catch_line":"Immunity of persons disclosing information","url":"\/38.2-618\/","token":"38.2\/6\/1\/38.2-618","metadata":false},{"id":79983,"structure_id":14255,"section_number":"38.2-619","catch_line":"Obtaining information under false pretenses","url":"\/38.2-619\/","token":"38.2\/6\/1\/38.2-619","metadata":false},{"id":78715,"structure_id":14255,"section_number":"38.2-620","catch_line":"Repealed","url":"\/38.2-620\/","token":"38.2\/6\/1\/38.2-620","metadata":false}],"previous_section":{"id":81752,"structure_id":14255,"section_number":"38.2-608","catch_line":"Access to recorded personal information","url":"\/38.2-608\/","token":"38.2\/6\/1\/38.2-608","metadata":false},"next_section":{"id":83133,"structure_id":14255,"section_number":"38.2-610","catch_line":"Notice of adverse underwriting decision; furnishing reasons for decisions and sources of information","url":"\/38.2-610\/","token":"38.2\/6\/1\/38.2-610","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/38.2-609\/","history_text":"<p>This law was first created in 1981. The record of its establishment is cataloged in chapter 389 of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year. Unfortunately, the 1981 \u201cActs\u201d aren\u2019t available online. It has been modified 1 time. Those modifications are cataloged by \u201cThe Acts of Assembly,\u201d a state publication, by year and chapter. Those modifications that can be read on the General Assembly\u2019s website will be linked accordingly. That modification is as follows: in 1986, chapter 562.<\/p>","references":[{"id":83824,"section_number":"38.2-2114","catch_line":"Grounds and procedure for termination of policy; contents of notice; review by Commissioner; exceptions; immunity from liability","order_by":null,"url":"\/38.2-2114\/"},{"id":80817,"section_number":"38.2-2212","catch_line":"Grounds and procedure for cancellation of or refusal to renew motor vehicle insurance policies; review by Commissioner","order_by":null,"url":"\/38.2-2212\/"},{"id":85852,"section_number":"38.2-604","catch_line":"Notice of information collection and disclosure practices","order_by":null,"url":"\/38.2-604\/"},{"id":73310,"section_number":"38.2-617","catch_line":"Individual remedies","order_by":null,"url":"\/38.2-617\/"}],"refers_to":false,"permalink":{"id":218057,"object_type":"law","relational_id":56196,"identifier":"38.2-609","token":"38.2\/6\/1\/38.2-609","url":"\/38.2-609\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/38.2-609\/","token":"38.2\/6\/1\/38.2-609","dublin_core":{"Title":"Correction, amendment, or deletion of recorded personal information","Type":"Text","Format":"text\/html","Identifier":"\u00a7 38.2-609","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t<section id=\"A\"><p><span class=\"prefix-number\">A.<\/span> Within thirty business days from the date of receipt of a written request from an <span class=\"dictionary\">individual<\/span> to correct, <span class=\"dictionary\">amend<\/span>, or delete any recorded <span class=\"dictionary\">personal information<\/span> about the <span class=\"dictionary\">individual<\/span> within its <span class=\"dictionary\">possession<\/span>, an <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or <span class=\"dictionary\">insurance-support organization<\/span> shall either: <a id=\"paragraph-205887\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#A\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"A1\" class=\"indent-1\"><p><span class=\"prefix-number\">1.<\/span> Correct, <span class=\"dictionary\">amend<\/span>, or delete the portion of the recorded <span class=\"dictionary\">personal information<\/span> in dispute; or <a id=\"paragraph-205888\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#A1\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"A2\" class=\"indent-1\"><p><span class=\"prefix-number\">2.<\/span> Notify the <span class=\"dictionary\">individual<\/span> of:\n\t\t\t\ta. Its refusal to make the correction, amendment, or deletion;\n\t\t\t\tb. The reasons for the refusal; and\n\t\t\t\tc. The <span class=\"dictionary\">individual<\/span>&#8217;s right to file a statement as provided in subsection C of this section. <a id=\"paragraph-205889\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#A2\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"B\"><p><span class=\"prefix-number\">B.<\/span> If the <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or <span class=\"dictionary\">insurance-support organization<\/span> corrects, <span class=\"dictionary\">amends<\/span>, or deletes recorded <span class=\"dictionary\">personal information<\/span> in accordance with subdivision 1 of subsection A of this section, the <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or <span class=\"dictionary\">insurance-support organization<\/span> shall so notify the <span class=\"dictionary\">individual<\/span> in writing and furnish the correction, amendment, or <span class=\"dictionary\">fact<\/span> of deletion to: <a id=\"paragraph-205890\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#B\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"B1\" class=\"indent-1\"><p><span class=\"prefix-number\">1.<\/span> Any <span class=\"dictionary\">person<\/span> specifically designated by the <span class=\"dictionary\">individual<\/span> who, within the preceding two years, may have received the recorded <span class=\"dictionary\">personal information<\/span>; <a id=\"paragraph-205891\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#B1\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"B2\" class=\"indent-1\"><p><span class=\"prefix-number\">2.<\/span> Any <span class=\"dictionary\">insurance-support organization<\/span> whose primary source of <span class=\"dictionary\">personal information<\/span> is <span class=\"dictionary\">insurance institutions<\/span> if the <span class=\"dictionary\">insurance-support organization<\/span> has systematically received the recorded <span class=\"dictionary\">personal information<\/span> from the <span class=\"dictionary\">insurance institution<\/span> within the preceding seven years. The correction, amendment, or <span class=\"dictionary\">fact<\/span> of deletion need not be furnished if the <span class=\"dictionary\">insurance-support organization<\/span> no longer maintains recorded <span class=\"dictionary\">personal information<\/span> about the <span class=\"dictionary\">individual<\/span>; and <a id=\"paragraph-205892\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#B2\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"B3\" class=\"indent-1\"><p><span class=\"prefix-number\">3.<\/span> Any <span class=\"dictionary\">insurance-support organization<\/span> that furnished the <span class=\"dictionary\">personal information<\/span> that has been corrected, amended, or deleted. <a id=\"paragraph-205893\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#B3\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"C\"><p><span class=\"prefix-number\">C.<\/span> Whenever an <span class=\"dictionary\">individual<\/span> disagrees with an <span class=\"dictionary\">insurance institution<\/span>&#8217;s, <span class=\"dictionary\">agent<\/span>&#8217;s, or <span class=\"dictionary\">insurance-support organization<\/span>&#8217;s refusal to correct, <span class=\"dictionary\">amend<\/span>, or delete recorded <span class=\"dictionary\">personal information<\/span>, the <span class=\"dictionary\">individual<\/span> shall be permitted to file with the <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or <span class=\"dictionary\">insurance-support organization<\/span>: <a id=\"paragraph-205894\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#C\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"C1\" class=\"indent-1\"><p><span class=\"prefix-number\">1.<\/span> A concise statement setting forth what the <span class=\"dictionary\">individual<\/span> thinks is the correct, relevant, or fair information; and <a id=\"paragraph-205895\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#C1\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"C2\" class=\"indent-1\"><p><span class=\"prefix-number\">2.<\/span> A concise statement of the reasons why the <span class=\"dictionary\">individual<\/span> disagrees with the <span class=\"dictionary\">insurance institution<\/span>&#8217;s, <span class=\"dictionary\">agent<\/span>&#8217;s, or <span class=\"dictionary\">insurance-support organization<\/span>&#8217;s refusal to correct, <span class=\"dictionary\">amend<\/span>, or delete recorded <span class=\"dictionary\">personal information<\/span>. <a id=\"paragraph-205896\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#C2\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"D\"><p><span class=\"prefix-number\">D.<\/span> In the event an <span class=\"dictionary\">individual<\/span> files either statement as described in subsection C of this section, the <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or support organization shall: <a id=\"paragraph-205897\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#D\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"D1\" class=\"indent-1\"><p><span class=\"prefix-number\">1.<\/span> File the statement with the disputed <span class=\"dictionary\">personal information<\/span> and provide a means by which anyone reviewing the disputed <span class=\"dictionary\">personal information<\/span> will be made aware of the <span class=\"dictionary\">individual<\/span>&#8217;s statement and have access to it; and <a id=\"paragraph-205898\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#D1\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"D2\" class=\"indent-1\"><p><span class=\"prefix-number\">2.<\/span> In any subsequent disclosure by the <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or support organization of the recorded <span class=\"dictionary\">personal information<\/span> that is the subject of disagreement, clearly identify the matter or matters in dispute and provide the <span class=\"dictionary\">individual<\/span>&#8217;s statement along with the recorded <span class=\"dictionary\">personal information<\/span> being disclosed; and <a id=\"paragraph-205899\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#D2\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"D3\" class=\"indent-1\"><p><span class=\"prefix-number\">3.<\/span> Furnish the statement to the <span class=\"dictionary\">persons<\/span> and in the manner specified in subsection B of this section. <a id=\"paragraph-205900\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#D3\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"E\"><p><span class=\"prefix-number\">E.<\/span> The rights granted to <span class=\"dictionary\">individuals<\/span> in this section shall extend to all natural <span class=\"dictionary\">persons<\/span> to the extent information about them is collected and maintained by an <span class=\"dictionary\">insurance institution<\/span>, <span class=\"dictionary\">agent<\/span>, or <span class=\"dictionary\">insurance-support organization<\/span> in connection with an <span class=\"dictionary\">insurance transaction<\/span>. The rights granted to all natural <span class=\"dictionary\">persons<\/span> by this subsection shall not extend to information about them that relates to and is collected in connection with or in reasonable anticipation of a claim or civil or criminal proceeding involving them. <a id=\"paragraph-205901\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#E\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"F\"><p><span class=\"prefix-number\">F.<\/span> For purposes of this section, the term &#8220;<span class=\"dictionary\">insurance-support organization<\/span>&#8221; does not include &#8220;<span class=\"dictionary\">consumer reporting agency<\/span>.&#8221; <a id=\"paragraph-205902\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/38.2-609\/#F\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>","plain_text":"                                 CODE OF VIRGINIA\n\nCORRECTION, AMENDMENT, OR DELETION OF RECORDED PERSONAL INFORMATION (\u00a7\n38.2-609)\n\nA. Within thirty business days from the date of receipt of a written request\nfrom an individual to correct, amend, or delete any recorded personal\ninformation about the individual within its possession, an insurance\ninstitution, agent, or insurance-support organization shall either:\n\n   1. Correct, amend, or delete the portion of the recorded personal information\n   in dispute; or\n\n   2. Notify the individual of:\n   \t\t\t\ta. Its refusal to make the correction, amendment, or deletion;\n   \t\t\t\tb. The reasons for the refusal; and\n   \t\t\t\tc. The individual&#8217;s right to file a statement as provided in\n   subsection C of this section.\n\nB. If the insurance institution, agent, or insurance-support organization\ncorrects, amends, or deletes recorded personal information in accordance with\nsubdivision 1 of subsection A of this section, the insurance institution, agent,\nor insurance-support organization shall so notify the individual in writing and\nfurnish the correction, amendment, or fact of deletion to:\n\n   1. Any person specifically designated by the individual who, within the\n   preceding two years, may have received the recorded personal information;\n\n   2. Any insurance-support organization whose primary source of personal\n   information is insurance institutions if the insurance-support organization\n   has systematically received the recorded personal information from the\n   insurance institution within the preceding seven years. The correction,\n   amendment, or fact of deletion need not be furnished if the insurance-support\n   organization no longer maintains recorded personal information about the\n   individual; and\n\n   3. Any insurance-support organization that furnished the personal information\n   that has been corrected, amended, or deleted.\n\nC. Whenever an individual disagrees with an insurance institution&#8217;s,\nagent&#8217;s, or insurance-support organization&#8217;s refusal to correct,\namend, or delete recorded personal information, the individual shall be\npermitted to file with the insurance institution, agent, or insurance-support\norganization:\n\n   1. A concise statement setting forth what the individual thinks is the\n   correct, relevant, or fair information; and\n\n   2. A concise statement of the reasons why the individual disagrees with the\n   insurance institution&#8217;s, agent&#8217;s, or insurance-support\n   organization&#8217;s refusal to correct, amend, or delete recorded personal\n   information.\n\nD. In the event an individual files either statement as described in subsection\nC of this section, the insurance institution, agent, or support organization\nshall:\n\n   1. File the statement with the disputed personal information and provide a\n   means by which anyone reviewing the disputed personal information will be made\n   aware of the individual&#8217;s statement and have access to it; and\n\n   2. In any subsequent disclosure by the insurance institution, agent, or\n   support organization of the recorded personal information that is the subject\n   of disagreement, clearly identify the matter or matters in dispute and provide\n   the individual&#8217;s statement along with the recorded personal information\n   being disclosed; and\n\n   3. Furnish the statement to the persons and in the manner specified in\n   subsection B of this section.\n\nE. The rights granted to individuals in this section shall extend to all natural\npersons to the extent information about them is collected and maintained by an\ninsurance institution, agent, or insurance-support organization in connection\nwith an insurance transaction. The rights granted to all natural persons by this\nsubsection shall not extend to information about them that relates to and is\ncollected in connection with or in reasonable anticipation of a claim or civil\nor criminal proceeding involving them.\n\nF. For purposes of this section, the term &#8220;insurance-support\norganization&#8221; does not include &#8220;consumer reporting agency.&#8221;\n\nHISTORY: 1981, c. 389, \u00a7 38.1-57.12; 1986, c. 562.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}