{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/46.2-216.4.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/46.2-216.4.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/46.2-216.4.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/46.2-216.4.html"}],"law_id":65298,"edition_id":1,"section_id":65298,"structure_id":13272,"section_number":"46.2-216.4","catch_line":"Department to provide self-service options to customers","history":"2003, c. 320.","full_text":"The Department may provide, at its offices, self-service options that will provide customers with access to the Department&#8217;s Internet transactions for persons who would prefer to transact their business with the Department accordingly. In determining the form and number of such options, and whether any option will be made available at a location, the Department shall consider the volume of business and the cost effectiveness of implementing any such option at the location.","order_by":null,"text":{"0":{"id":237468,"text":"The Department may provide, at its offices, self-service options that will provide customers with access to the Department&#8217;s Internet transactions for persons who would prefer to transact their business with the Department accordingly. In determining the form and number of such options, and whether any option will be made available at a location, the Department shall consider the volume of business and the cost effectiveness of implementing any such option at the location.","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1}},"ancestry":[{"id":13272,"edition_id":1,"name":"Powers and Duties of Department, Generally","identifier":"1","label":"article","depth":4,"order_by":1,"parent_id":13271,"metadata":{},"date_created":"2026-06-26 03:44:33","date_modified":"2026-06-26 03:44:33","permalink":{"id":225389,"object_type":"structure","relational_id":13272,"identifier":"1","token":"46.2\/I\/2\/1","url":"\/46.2\/I\/2\/1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13271,"edition_id":1,"name":"Department of Motor Vehicles","identifier":"2","label":"chapter","depth":3,"order_by":1,"parent_id":13270,"metadata":{},"date_created":"2026-06-26 03:44:33","date_modified":"2026-06-26 03:44:33","permalink":{"id":225387,"object_type":"structure","relational_id":13271,"identifier":"2","token":"46.2\/I\/2","url":"\/46.2\/I\/2\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13270,"edition_id":1,"name":"General Provisions; Department of Motor Vehicles","identifier":"I","label":"subtitle","depth":2,"order_by":1,"parent_id":12770,"metadata":{},"date_created":"2026-06-26 03:44:33","date_modified":"2026-06-26 03:44:33","permalink":{"id":225291,"object_type":"structure","relational_id":13270,"identifier":"I","token":"46.2\/I","url":"\/46.2\/I\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12770,"edition_id":1,"name":"Motor Vehicles","identifier":"46.2","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:52","date_modified":"2026-06-26 03:43:52","permalink":{"id":225289,"object_type":"structure","relational_id":12770,"identifier":"46.2","token":"46.2","url":"\/46.2\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":71459,"structure_id":13272,"section_number":"46.2-200","catch_line":"Department of Motor Vehicles","url":"\/46.2-200\/","token":"46.2\/I\/2\/1\/46.2-200","metadata":false},{"id":54268,"structure_id":13272,"section_number":"46.2-201","catch_line":"Appointment of Commissioner; term; vacancies","url":"\/46.2-201\/","token":"46.2\/I\/2\/1\/46.2-201","metadata":false},{"id":70636,"structure_id":13272,"section_number":"46.2-202","catch_line":"Oath and bond; salary","url":"\/46.2-202\/","token":"46.2\/I\/2\/1\/46.2-202","metadata":false},{"id":65005,"structure_id":13272,"section_number":"46.2-203","catch_line":"Regulations; violation; forms for applications, certificates, licenses, etc","url":"\/46.2-203\/","token":"46.2\/I\/2\/1\/46.2-203","metadata":false},{"id":80827,"structure_id":13272,"section_number":"46.2-203.1","catch_line":"Provision of updated addresses by persons completing forms; acknowledgment of future receipt of official notices","url":"\/46.2-203.1\/","token":"46.2\/I\/2\/1\/46.2-203.1","metadata":false},{"id":83616,"structure_id":13272,"section_number":"46.2-203.2","catch_line":"Emergency contact information program","url":"\/46.2-203.2\/","token":"46.2\/I\/2\/1\/46.2-203.2","metadata":false},{"id":54577,"structure_id":13272,"section_number":"46.2-203.3","catch_line":"Driver communication improvement program","url":"\/46.2-203.3\/","token":"46.2\/I\/2\/1\/46.2-203.3","metadata":false},{"id":64976,"structure_id":13272,"section_number":"46.2-204","catch_line":"Medical Advisory Board","url":"\/46.2-204\/","token":"46.2\/I\/2\/1\/46.2-204","metadata":false},{"id":84709,"structure_id":13272,"section_number":"46.2-205","catch_line":"Department offices and agencies; agreements with dealers","url":"\/46.2-205\/","token":"46.2\/I\/2\/1\/46.2-205","metadata":false},{"id":79655,"structure_id":13272,"section_number":"46.2-205.1","catch_line":"Expired","url":"\/46.2-205.1\/","token":"46.2\/I\/2\/1\/46.2-205.1","metadata":false},{"id":76365,"structure_id":13272,"section_number":"46.2-205.2","catch_line":"Agreements with other agencies or contractors for other agencies; collection of fees","url":"\/46.2-205.2\/","token":"46.2\/I\/2\/1\/46.2-205.2","metadata":false},{"id":84646,"structure_id":13272,"section_number":"46.2-206","catch_line":"Disposition of fees","url":"\/46.2-206\/","token":"46.2\/I\/2\/1\/46.2-206","metadata":false},{"id":69390,"structure_id":13272,"section_number":"46.2-206.1","catch_line":"Repealed","url":"\/46.2-206.1\/","token":"46.2\/I\/2\/1\/46.2-206.1","metadata":false},{"id":77429,"structure_id":13272,"section_number":"46.2-207","catch_line":"Uncollected checks and electronic payments tendered for license fees or taxes; penalty","url":"\/46.2-207\/","token":"46.2\/I\/2\/1\/46.2-207","metadata":false},{"id":59691,"structure_id":13272,"section_number":"46.2-208","catch_line":"Records of Department; when open for inspection; release of privileged information","url":"\/46.2-208\/","token":"46.2\/I\/2\/1\/46.2-208","metadata":false},{"id":69320,"structure_id":13272,"section_number":"46.2-208.1","catch_line":"Electronic transfer of information in Department records for voter registration purposes","url":"\/46.2-208.1\/","token":"46.2\/I\/2\/1\/46.2-208.1","metadata":false},{"id":64927,"structure_id":13272,"section_number":"46.2-208.2","catch_line":"Repealed","url":"\/46.2-208.2\/","token":"46.2\/I\/2\/1\/46.2-208.2","metadata":false},{"id":71064,"structure_id":13272,"section_number":"46.2-208.3","catch_line":"Notice by Department","url":"\/46.2-208.3\/","token":"46.2\/I\/2\/1\/46.2-208.3","metadata":false},{"id":55091,"structure_id":13272,"section_number":"46.2-209","catch_line":"Release of information in Department records for motor vehicle research purposes","url":"\/46.2-209\/","token":"46.2\/I\/2\/1\/46.2-209","metadata":false},{"id":86804,"structure_id":13272,"section_number":"46.2-209.1","catch_line":"Release of vehicle information by Department to prospective vehicle purchasers","url":"\/46.2-209.1\/","token":"46.2\/I\/2\/1\/46.2-209.1","metadata":false},{"id":86122,"structure_id":13272,"section_number":"46.2-210","catch_line":"List of registrations and titles","url":"\/46.2-210\/","token":"46.2\/I\/2\/1\/46.2-210","metadata":false},{"id":58831,"structure_id":13272,"section_number":"46.2-211","catch_line":"Commissioner to advise local commissioners of revenue of situs of certain vehicles","url":"\/46.2-211\/","token":"46.2\/I\/2\/1\/46.2-211","metadata":false},{"id":73841,"structure_id":13272,"section_number":"46.2-212","catch_line":"Notice given for records supplied","url":"\/46.2-212\/","token":"46.2\/I\/2\/1\/46.2-212","metadata":false},{"id":74879,"structure_id":13272,"section_number":"46.2-212.1","catch_line":"Payments by payment devices","url":"\/46.2-212.1\/","token":"46.2\/I\/2\/1\/46.2-212.1","metadata":false},{"id":67587,"structure_id":13272,"section_number":"46.2-212.2","catch_line":"Automatic payments","url":"\/46.2-212.2\/","token":"46.2\/I\/2\/1\/46.2-212.2","metadata":false},{"id":70952,"structure_id":13272,"section_number":"46.2-213","catch_line":"Repealed","url":"\/46.2-213\/","token":"46.2\/I\/2\/1\/46.2-213","metadata":false},{"id":72060,"structure_id":13272,"section_number":"46.2-214","catch_line":"Charges for information supplied by Department","url":"\/46.2-214\/","token":"46.2\/I\/2\/1\/46.2-214","metadata":false},{"id":72186,"structure_id":13272,"section_number":"46.2-214.1","catch_line":"Additional charge for information supplied by Department","url":"\/46.2-214.1\/","token":"46.2\/I\/2\/1\/46.2-214.1","metadata":false},{"id":58340,"structure_id":13272,"section_number":"46.2-214.2","catch_line":"Waiver of certain fees by Department","url":"\/46.2-214.2\/","token":"46.2\/I\/2\/1\/46.2-214.2","metadata":false},{"id":56466,"structure_id":13272,"section_number":"46.2-214.3","catch_line":"Discount for multiyear registration","url":"\/46.2-214.3\/","token":"46.2\/I\/2\/1\/46.2-214.3","metadata":false},{"id":74023,"structure_id":13272,"section_number":"46.2-214.4","catch_line":"Discount for online transactions","url":"\/46.2-214.4\/","token":"46.2\/I\/2\/1\/46.2-214.4","metadata":false},{"id":63300,"structure_id":13272,"section_number":"46.2-215","catch_line":"Certification of certain records and admissibility in evidence","url":"\/46.2-215\/","token":"46.2\/I\/2\/1\/46.2-215","metadata":false},{"id":77763,"structure_id":13272,"section_number":"46.2-216","catch_line":"Destruction of records","url":"\/46.2-216\/","token":"46.2\/I\/2\/1\/46.2-216","metadata":false},{"id":65399,"structure_id":13272,"section_number":"46.2-216.1","catch_line":"Electronic filings or submissions to Department; provision of electronic documents by Department","url":"\/46.2-216.1\/","token":"46.2\/I\/2\/1\/46.2-216.1","metadata":false},{"id":55375,"structure_id":13272,"section_number":"46.2-216.2","catch_line":"Repealed","url":"\/46.2-216.2\/","token":"46.2\/I\/2\/1\/46.2-216.2","metadata":false},{"id":70876,"structure_id":13272,"section_number":"46.2-216.3","catch_line":"Repealed","url":"\/46.2-216.3\/","token":"46.2\/I\/2\/1\/46.2-216.3","metadata":false},{"id":65298,"structure_id":13272,"section_number":"46.2-216.4","catch_line":"Department to provide self-service options to customers","url":"\/46.2-216.4\/","token":"46.2\/I\/2\/1\/46.2-216.4","metadata":false},{"id":82959,"structure_id":13272,"section_number":"46.2-216.5","catch_line":"Partnership of Department and The Library of Virginia to promote use of public library Internet access terminals to complete on-line transactions with the Department","url":"\/46.2-216.5\/","token":"46.2\/I\/2\/1\/46.2-216.5","metadata":false},{"id":77591,"structure_id":13272,"section_number":"46.2-217","catch_line":"Enforcement of laws by Commissioner; authority of officers","url":"\/46.2-217\/","token":"46.2\/I\/2\/1\/46.2-217","metadata":false},{"id":74926,"structure_id":13272,"section_number":"46.2-218","catch_line":"Fees not allowed law-enforcement officers","url":"\/46.2-218\/","token":"46.2\/I\/2\/1\/46.2-218","metadata":false},{"id":73182,"structure_id":13272,"section_number":"46.2-219","catch_line":"Bonds of Commissioner, Deputy Commissioners, assistants, administrators, and law-enforcement officers; liability insurance policies","url":"\/46.2-219\/","token":"46.2\/I\/2\/1\/46.2-219","metadata":false},{"id":72539,"structure_id":13272,"section_number":"46.2-220","catch_line":"Special counsel for defense of law-enforcement officers","url":"\/46.2-220\/","token":"46.2\/I\/2\/1\/46.2-220","metadata":false},{"id":54977,"structure_id":13272,"section_number":"46.2-221","catch_line":"Certain state agencies to report to Department concerning the blind and nearly blind; use of such information by Department; Department to report names of persons refused licenses for defective vision; reports to law-enforcement agencies concerning certain blind or vision impaired individuals who operate motor vehicles","url":"\/46.2-221\/","token":"46.2\/I\/2\/1\/46.2-221","metadata":false},{"id":69959,"structure_id":13272,"section_number":"46.2-221.1","catch_line":"Registration with Selective Service required for issuance of learner's permits, driver's licenses, commercial driver's licenses, and special identification cards to certain applicants","url":"\/46.2-221.1\/","token":"46.2\/I\/2\/1\/46.2-221.1","metadata":false},{"id":70051,"structure_id":13272,"section_number":"46.2-221.2","catch_line":"Extension of expiration of driver's licenses issued to certain persons in service to the United States government or for good cause shown","url":"\/46.2-221.2\/","token":"46.2\/I\/2\/1\/46.2-221.2","metadata":false},{"id":73144,"structure_id":13272,"section_number":"46.2-221.3","catch_line":"Grace period for business credentialing for armed forces personnel returning from duty outside the United States","url":"\/46.2-221.3\/","token":"46.2\/I\/2\/1\/46.2-221.3","metadata":false},{"id":60338,"structure_id":13272,"section_number":"46.2-221.4","catch_line":"Grace period for replacement of license plates or decals and registrations for certain persons in service to the United States government","url":"\/46.2-221.4\/","token":"46.2\/I\/2\/1\/46.2-221.4","metadata":false},{"id":83012,"structure_id":13272,"section_number":"46.2-221.5","catch_line":"Information on veterans services provided","url":"\/46.2-221.5\/","token":"46.2\/I\/2\/1\/46.2-221.5","metadata":false}],"previous_section":{"id":70876,"structure_id":13272,"section_number":"46.2-216.3","catch_line":"Repealed","url":"\/46.2-216.3\/","token":"46.2\/I\/2\/1\/46.2-216.3","metadata":false},"next_section":{"id":82959,"structure_id":13272,"section_number":"46.2-216.5","catch_line":"Partnership of Department and The Library of Virginia to promote use of public library Internet access terminals to complete on-line transactions with the Department","url":"\/46.2-216.5\/","token":"46.2\/I\/2\/1\/46.2-216.5","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/46.2-216.4\/","history_text":"<p>This law was first created in 2003. The record of its establishment is cataloged in chapter <a href=\"https:\/\/legacylis.virginia.gov\/cgi-bin\/legp604.exe?031+ful+CHAP0320\">320<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year.<\/p>","references":false,"refers_to":false,"permalink":{"id":225535,"object_type":"law","relational_id":65298,"identifier":"46.2-216.4","token":"46.2\/I\/2\/1\/46.2-216.4","url":"\/46.2-216.4\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/46.2-216.4\/","token":"46.2\/I\/2\/1\/46.2-216.4","dublin_core":{"Title":"Department to provide self-service options to customers","Type":"Text","Format":"text\/html","Identifier":"\u00a7 46.2-216.4","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t<section><p>The <span class=\"dictionary\">Department<\/span> may provide, at its offices, self-service options that will provide customers with access to the <span class=\"dictionary\">Department<\/span>&#8217;s Internet transactions for persons who would prefer to transact their business with the <span class=\"dictionary\">Department<\/span> accordingly. In determining the form and number of such options, and whether any option will be made available at a location, the <span class=\"dictionary\">Department<\/span> shall consider the volume of business and the cost effectiveness of implementing any such option at the location.<\/p><\/section>","plain_text":"                                 CODE OF VIRGINIA\n\nDEPARTMENT TO PROVIDE SELF-SERVICE OPTIONS TO CUSTOMERS (\u00a7 46.2-216.4)\n\nThe Department may provide, at its offices, self-service options that will\nprovide customers with access to the Department&#8217;s Internet transactions\nfor persons who would prefer to transact their business with the Department\naccordingly. In determining the form and number of such options, and whether any\noption will be made available at a location, the Department shall consider the\nvolume of business and the cost effectiveness of implementing any such option at\nthe location.\n\nHISTORY: 2003, c. 320.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}