{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/51.5-184.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/51.5-184.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/51.5-184.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/51.5-184.html"}],"law_id":75641,"edition_id":1,"section_id":75641,"structure_id":15459,"section_number":"51.5-184","catch_line":"Confidentiality of records of Office of the State Long-Term Care Ombudsman","history":"2020, c. 728.","full_text":"A\n\nAll documentary and other evidence received or maintained by the Office of the State Long-Term Care Ombudsman, the Department, or their agents in connection with specific complaints or investigations under any program of the Office of the State Long-Term Care Ombudsman shall be confidential and not subject to the Virginia Freedom of Information Act (§ 2.2-3700 et seq.), except that such information may be released on a confidential basis in compliance with regulations adopted by the Department and consistent with provisions of subdivision 4 of § 2.2-601 and with the requirements of the Older Americans Act, 42 U.S.C. § 3001 et seq.B\n\nThe Office of the State Long-Term Care Ombudsman shall release information concerning completed investigations of complaints made under the programs of the Office of the State Long-Term Care Ombudsman but shall in no event release the identity of any complainant or individual receiving services from a long-term care provider that was the subject of a complaint unless (i) the complainant, or if the complainant is not the individual receiving services, the individual receiving services, or his legal representative and the complainant, consents to disclosure or (ii) disclosure is required by court order. The Office of the State Long-Term Care Ombudsman shall establish procedures to notify long-term care providers of the nature of complaints and its findings.","order_by":null,"text":{"0":{"id":271663,"text":"All documentary and other evidence received or maintained by the Office of the State Long-Term Care Ombudsman, the Department, or their agents in connection with specific complaints or investigations under any program of the Office of the State Long-Term Care Ombudsman shall be confidential and not subject to the Virginia Freedom of Information Act (§ 2.2-3700 et seq.), except that such information may be released on a confidential basis in compliance with regulations adopted by the Department and consistent with provisions of subdivision 4 of § 2.2-601 and with the requirements of the Older Americans Act, 42 U.S.C. § 3001 et seq.","type":"section","prefixes":["A"],"prefix":"A","entire_prefix":"A","prefix_anchor":"A","level":1,"next_prefix":"B"},"1":{"id":271664,"text":"The Office of the State Long-Term Care Ombudsman shall release information concerning completed investigations of complaints made under the programs of the Office of the State Long-Term Care Ombudsman but shall in no event release the identity of any complainant or individual receiving services from a long-term care provider that was the subject of a complaint unless (i) the complainant, or if the complainant is not the individual receiving services, the individual receiving services, or his legal representative and the complainant, consents to disclosure or (ii) disclosure is required by court order. The Office of the State Long-Term Care Ombudsman shall establish procedures to notify long-term care providers of the nature of complaints and its findings.","type":"section","prefixes":["B"],"prefix":"B","entire_prefix":"B","prefix_anchor":"B","level":1,"prior_prefix":"A"}},"ancestry":[{"id":15459,"edition_id":1,"name":"State Long-Term Care Ombudsman Program","identifier":"13","label":"article","depth":3,"order_by":1,"parent_id":12945,"metadata":{},"date_created":"2026-06-26 03:55:11","date_modified":"2026-06-26 03:55:11","permalink":{"id":236841,"object_type":"structure","relational_id":15459,"identifier":"13","token":"51.5\/14\/13","url":"\/51.5\/14\/13\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12945,"edition_id":1,"name":"Department for Aging and Rehabilitative Services","identifier":"14","label":"chapter","depth":2,"order_by":1,"parent_id":12761,"metadata":{},"date_created":"2026-06-26 03:44:03","date_modified":"2026-06-26 03:44:03","permalink":{"id":236679,"object_type":"structure","relational_id":12945,"identifier":"14","token":"51.5\/14","url":"\/51.5\/14\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12761,"edition_id":1,"name":"Persons With Disabilities","identifier":"51.5","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:51","date_modified":"2026-06-26 03:43:51","permalink":{"id":236393,"object_type":"structure","relational_id":12761,"identifier":"51.5","token":"51.5","url":"\/51.5\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":58881,"structure_id":15459,"section_number":"51.5-182","catch_line":"Responsibility for complaints and investigations","url":"\/51.5-182\/","token":"51.5\/14\/13\/51.5-182","metadata":false},{"id":86242,"structure_id":15459,"section_number":"51.5-183","catch_line":"Access to clients, patients, individuals, providers, and records by Office of the State Long-Term Care Ombudsman; interference, retaliation, and reprisals against complainants","url":"\/51.5-183\/","token":"51.5\/14\/13\/51.5-183","metadata":false},{"id":75641,"structure_id":15459,"section_number":"51.5-184","catch_line":"Confidentiality of records of Office of the State Long-Term Care Ombudsman","url":"\/51.5-184\/","token":"51.5\/14\/13\/51.5-184","metadata":false},{"id":79453,"structure_id":15459,"section_number":"51.5-185","catch_line":"Protection for representatives of the Office of the State Long-Term Care Ombudsman; interference, retaliation, and reprisals","url":"\/51.5-185\/","token":"51.5\/14\/13\/51.5-185","metadata":false}],"previous_section":{"id":86242,"structure_id":15459,"section_number":"51.5-183","catch_line":"Access to clients, patients, individuals, providers, and records by Office of the State Long-Term Care Ombudsman; interference, retaliation, and reprisals against complainants","url":"\/51.5-183\/","token":"51.5\/14\/13\/51.5-183","metadata":false},"next_section":{"id":79453,"structure_id":15459,"section_number":"51.5-185","catch_line":"Protection for representatives of the Office of the State Long-Term Care Ombudsman; interference, retaliation, and reprisals","url":"\/51.5-185\/","token":"51.5\/14\/13\/51.5-185","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/51.5-184\/","history_text":"

This law was first created in 2020. The record of its establishment is cataloged in chapter 728<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year.<\/p>","references":[{"id":60253,"section_number":"2.2-3705.5","catch_line":"Exclusions to application of chapter; health and social services records","order_by":null,"url":"\/2.2-3705.5\/"}],"refers_to":[{"id":55569,"section_number":"2.2-3700","catch_line":"Short title; policy","order_by":null,"url":"\/2.2-3700\/"},{"id":84713,"section_number":"2.2-601","catch_line":"General powers of the departments established in this title","order_by":null,"url":"\/2.2-601\/"}],"permalink":{"id":236851,"object_type":"law","relational_id":75641,"identifier":"51.5-184","token":"51.5\/14\/13\/51.5-184","url":"\/51.5-184\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/51.5-184\/","token":"51.5\/14\/13\/51.5-184","dublin_core":{"Title":"Confidentiality of records of Office of the State Long-Term Care Ombudsman","Type":"Text","Format":"text\/html","Identifier":"\u00a7 51.5-184","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

A.<\/span> All documentary and other evidence<\/span> received or maintained by the Office of the State Long-Term Care Ombudsman, the Department<\/span>, or their agents in connection with specific complaints or investigations under any program of the Office of the State Long-Term Care Ombudsman shall be confidential and not subject to the Virginia Freedom of Information Act (§ 2.2-3700<\/a> et seq.), except that such information may be released on a confidential basis in compliance with regulations adopted by the Department<\/span> and consistent with provisions of subdivision 4 of § 2.2-601<\/a> and with the requirements of the Older Americans Act, 42 U.S.C. § 3001 et seq. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

B.<\/span> The Office of the State Long-Term Care Ombudsman shall release information concerning completed investigations of complaints made under the programs of the Office of the State Long-Term Care Ombudsman but shall in no event release the identity of any complainant or individual receiving services from a long-term care provider that was the subject of a complaint unless (i) the complainant, or if the complainant is not the individual receiving services, the individual receiving services, or his legal representative and the complainant, consents to disclosure or (ii) disclosure is required by court order<\/span>. The Office of the State Long-Term Care Ombudsman shall establish procedures to notify long-term care providers of the nature of complaints and its findings<\/span>. <\/i><\/a><\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nCONFIDENTIALITY OF RECORDS OF OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN (\u00a7\n51.5-184)\n\nA. All documentary and other evidence received or maintained by the Office of\nthe State Long-Term Care Ombudsman, the Department, or their agents in\nconnection with specific complaints or investigations under any program of the\nOffice of the State Long-Term Care Ombudsman shall be confidential and not\nsubject to the Virginia Freedom of Information Act (§ 2.2-3700 et seq.),\nexcept that such information may be released on a confidential basis in\ncompliance with regulations adopted by the Department and consistent with\nprovisions of subdivision 4 of § 2.2-601 and with the requirements of the\nOlder Americans Act, 42 U.S.C. § 3001 et seq.\n\nB. The Office of the State Long-Term Care Ombudsman shall release information\nconcerning completed investigations of complaints made under the programs of the\nOffice of the State Long-Term Care Ombudsman but shall in no event release the\nidentity of any complainant or individual receiving services from a long-term\ncare provider that was the subject of a complaint unless (i) the complainant, or\nif the complainant is not the individual receiving services, the individual\nreceiving services, or his legal representative and the complainant, consents to\ndisclosure or (ii) disclosure is required by court order. The Office of the\nState Long-Term Care Ombudsman shall establish procedures to notify long-term\ncare providers of the nature of complaints and its findings.\n\nHISTORY: 2020, c. 728.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}