{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/56-484.14.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/56-484.14.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/56-484.14.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/56-484.14.html"}],"law_id":69137,"edition_id":1,"section_id":69137,"structure_id":13884,"section_number":"56-484.14","catch_line":"Powers and duties of the 9-1-1 Services Board","history":"2000, c. 1064; 2005, c. 942; 2006, c. 739; 2007, c. 427; 2011, c. 138; 2015, cc. 502, 503; 2016, c. 361; 2020, c. 423.","full_text":"The 9-1-1 Services Board shall have the power and duty to:\n\n1\n\nMake and enter into all contracts and agreements necessary or incidental to the performance of its duties and the execution of its powers, including purchase agreements payable from (i) the Wireless E-911 Fund and (ii) other moneys appropriated for the provision of 9-1-1 services.2\n\nPursue all legal remedies to enforce any provision of this article, or any contract entered into pursuant to this article.3\n\nDevelop a comprehensive, statewide enhanced 9-1-1 plan for wireless E-911, VoIP E-911, and any other future communications technologies accessing 9-1-1 for emergency purposes. In constructing and periodically updating this plan as appropriate, the Board shall monitor trends and advances in enhanced wireless, VoIP, and other emergency telecommunications technologies, plan and forecast future needs for these enhanced technologies, and formulate strategies for the efficient and effective delivery of 9-1-1 services in the future.4\n\nGrant such extensions of time for compliance with the provisions of § 56-484.16 as the Board deems appropriate.5\n\nTake all steps necessary to inform the public of the use of the digits “9-1-1″ as the designated emergency telephone number and the use of the digits “#-7-7″ as a designated non-emergency telephone number.6\n\nReport annually to the Governor, the Senate Committee on Finance and Appropriations and the House Committee on Appropriations, and the Virginia State Crime Commission on (i) the state of enhanced 9-1-1 services in the Commonwealth, (ii) the impact of, or need for, legislation affecting enhanced 9-1-1 services in the Commonwealth, and (iii) the need for changes in the E-911 funding mechanism provided to the Board, as appropriate.7\n\nProvide advisory technical assistance to PSAPs and state and local law enforcement, and fire and emergency medical services agencies, upon request.8\n\nCollect, distribute, and withhold moneys from the Wireless E-911 Fund as provided in this article.9\n\nDevelop a comprehensive single, statewide electronic addressing database to support geographic data and statewide base map data programs pursuant to subsection D of § 44-146.18:6.10\n\nReceive such funds as may be appropriated for purposes consistent with this article and such gifts, donations, grants, bequests, or other funds as may be received from, applied for or offered by either public or private sources.11\n\nManage other moneys appropriated for the provision of enhanced emergency telecommunications services.12\n\nPerform all acts necessary, convenient, or desirable to carrying out the purposes of this article.13\n\nDrawing from the work of 9-1-1 professional organizations, in its sole discretion, publish best practices for PSAPs. These best practices shall be voluntary and recommended by a subcommittee composed of PSAP representatives.14\n\nDevelop or adopt and publish standards for an emergency services IP network and core NG9-1-1 services on that network to ensure that enhanced public safety telephone services seamlessly interoperate within the Commonwealth and with surrounding states.15\n\nMonitor developments in 9-1-1 service and multiline telephone systems and the impact of such technologies upon the implementation of Article 8 (§ 56-484.19 et seq.). The Board shall include its assessment of such impact in the annual report filed pursuant to subdivision 6.","order_by":null,"text":{"0":{"id":250166,"text":"The 9-1-1 Services Board shall have the power and duty to:","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1,"next_prefix":"1"},"1":{"id":250167,"text":"Make and enter into all contracts and agreements necessary or incidental to the performance of its duties and the execution of its powers, including purchase agreements payable from (i) the Wireless E-911 Fund and (ii) other moneys appropriated for the provision of 9-1-1 services.","type":"section","prefixes":["1"],"prefix":"1","entire_prefix":"1","prefix_anchor":"1","level":1,"prior_prefix":"","next_prefix":"2"},"2":{"id":250168,"text":"Pursue all legal remedies to enforce any provision of this article, or any contract entered into pursuant to this article.","type":"section","prefixes":["2"],"prefix":"2","entire_prefix":"2","prefix_anchor":"2","level":1,"prior_prefix":"1","next_prefix":"3"},"3":{"id":250169,"text":"Develop a comprehensive, statewide enhanced 9-1-1 plan for wireless E-911, VoIP E-911, and any other future communications technologies accessing 9-1-1 for emergency purposes. In constructing and periodically updating this plan as appropriate, the Board shall monitor trends and advances in enhanced wireless, VoIP, and other emergency telecommunications technologies, plan and forecast future needs for these enhanced technologies, and formulate strategies for the efficient and effective delivery of 9-1-1 services in the future.","type":"section","prefixes":["3"],"prefix":"3","entire_prefix":"3","prefix_anchor":"3","level":1,"prior_prefix":"2","next_prefix":"4"},"4":{"id":250170,"text":"Grant such extensions of time for compliance with the provisions of § 56-484.16 as the Board deems appropriate.","type":"section","prefixes":["4"],"prefix":"4","entire_prefix":"4","prefix_anchor":"4","level":1,"prior_prefix":"3","next_prefix":"5"},"5":{"id":250171,"text":"Take all steps necessary to inform the public of the use of the digits “9-1-1″ as the designated emergency telephone number and the use of the digits “#-7-7″ as a designated non-emergency telephone number.","type":"section","prefixes":["5"],"prefix":"5","entire_prefix":"5","prefix_anchor":"5","level":1,"prior_prefix":"4","next_prefix":"6"},"6":{"id":250172,"text":"Report annually to the Governor, the Senate Committee on Finance and Appropriations and the House Committee on Appropriations, and the Virginia State Crime Commission on (i) the state of enhanced 9-1-1 services in the Commonwealth, (ii) the impact of, or need for, legislation affecting enhanced 9-1-1 services in the Commonwealth, and (iii) the need for changes in the E-911 funding mechanism provided to the Board, as appropriate.","type":"section","prefixes":["6"],"prefix":"6","entire_prefix":"6","prefix_anchor":"6","level":1,"prior_prefix":"5","next_prefix":"7"},"7":{"id":250173,"text":"Provide advisory technical assistance to PSAPs and state and local law enforcement, and fire and emergency medical services agencies, upon request.","type":"section","prefixes":["7"],"prefix":"7","entire_prefix":"7","prefix_anchor":"7","level":1,"prior_prefix":"6","next_prefix":"8"},"8":{"id":250174,"text":"Collect, distribute, and withhold moneys from the Wireless E-911 Fund as provided in this article.","type":"section","prefixes":["8"],"prefix":"8","entire_prefix":"8","prefix_anchor":"8","level":1,"prior_prefix":"7","next_prefix":"9"},"9":{"id":250175,"text":"Develop a comprehensive single, statewide electronic addressing database to support geographic data and statewide base map data programs pursuant to subsection D of § 44-146.18:6.","type":"section","prefixes":["9"],"prefix":"9","entire_prefix":"9","prefix_anchor":"9","level":1,"prior_prefix":"8","next_prefix":"10"},"10":{"id":250176,"text":"Receive such funds as may be appropriated for purposes consistent with this article and such gifts, donations, grants, bequests, or other funds as may be received from, applied for or offered by either public or private sources.","type":"section","prefixes":["10"],"prefix":"10","entire_prefix":"10","prefix_anchor":"10","level":1,"prior_prefix":"9","next_prefix":"11"},"11":{"id":250177,"text":"Manage other moneys appropriated for the provision of enhanced emergency telecommunications services.","type":"section","prefixes":["11"],"prefix":"11","entire_prefix":"11","prefix_anchor":"11","level":1,"prior_prefix":"10","next_prefix":"12"},"12":{"id":250178,"text":"Perform all acts necessary, convenient, or desirable to carrying out the purposes of this article.","type":"section","prefixes":["12"],"prefix":"12","entire_prefix":"12","prefix_anchor":"12","level":1,"prior_prefix":"11","next_prefix":"13"},"13":{"id":250179,"text":"Drawing from the work of 9-1-1 professional organizations, in its sole discretion, publish best practices for PSAPs. These best practices shall be voluntary and recommended by a subcommittee composed of PSAP representatives.","type":"section","prefixes":["13"],"prefix":"13","entire_prefix":"13","prefix_anchor":"13","level":1,"prior_prefix":"12","next_prefix":"14"},"14":{"id":250180,"text":"Develop or adopt and publish standards for an emergency services IP network and core NG9-1-1 services on that network to ensure that enhanced public safety telephone services seamlessly interoperate within the Commonwealth and with surrounding states.","type":"section","prefixes":["14"],"prefix":"14","entire_prefix":"14","prefix_anchor":"14","level":1,"prior_prefix":"13","next_prefix":"15"},"15":{"id":250181,"text":"Monitor developments in 9-1-1 service and multiline telephone systems and the impact of such technologies upon the implementation of Article 8 (§ 56-484.19 et seq.). The Board shall include its assessment of such impact in the annual report filed pursuant to subdivision 6.","type":"section","prefixes":["15"],"prefix":"15","entire_prefix":"15","prefix_anchor":"15","level":1,"prior_prefix":"14"}},"ancestry":[{"id":13884,"edition_id":1,"name":"Enhanced Public Safety Telephone Services Act","identifier":"7","label":"article","depth":3,"order_by":1,"parent_id":13123,"metadata":{},"date_created":"2026-06-26 03:46:10","date_modified":"2026-06-26 03:46:10","permalink":{"id":250023,"object_type":"structure","relational_id":13884,"identifier":"7","token":"56\/15\/7","url":"\/56\/15\/7\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13123,"edition_id":1,"name":"Telegraph and Telephone Companies","identifier":"15","label":"chapter","depth":2,"order_by":1,"parent_id":12881,"metadata":{},"date_created":"2026-06-26 03:44:19","date_modified":"2026-06-26 03:44:19","permalink":{"id":249827,"object_type":"structure","relational_id":13123,"identifier":"15","token":"56\/15","url":"\/56\/15\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12881,"edition_id":1,"name":"Public Service Companies","identifier":"56","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:58","date_modified":"2026-06-26 03:43:58","permalink":{"id":248473,"object_type":"structure","relational_id":12881,"identifier":"56","token":"56","url":"\/56\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":54917,"structure_id":13884,"section_number":"56-484.12","catch_line":"Definitions","url":"\/56-484.12\/","token":"56\/15\/7\/56-484.12","metadata":false},{"id":57474,"structure_id":13884,"section_number":"56-484.12:1","catch_line":"Repealed","url":"\/56-484.12_1\/","token":"56\/15\/7\/56-484.12_1","metadata":false},{"id":85529,"structure_id":13884,"section_number":"56-484.13","catch_line":"9-1-1 Services Board; membership; terms; compensation","url":"\/56-484.13\/","token":"56\/15\/7\/56-484.13","metadata":false},{"id":69137,"structure_id":13884,"section_number":"56-484.14","catch_line":"Powers and duties of the 9-1-1 Services Board","url":"\/56-484.14\/","token":"56\/15\/7\/56-484.14","metadata":false},{"id":80056,"structure_id":13884,"section_number":"56-484.15","catch_line":"Repealed","url":"\/56-484.15\/","token":"56\/15\/7\/56-484.15","metadata":false},{"id":66844,"structure_id":13884,"section_number":"56-484.16","catch_line":"Local emergency telecommunications requirements; text messages; use of digits \"9-1-1.\"","url":"\/56-484.16\/","token":"56\/15\/7\/56-484.16","metadata":false},{"id":83944,"structure_id":13884,"section_number":"56-484.16:1","catch_line":"PSAP dispatchers; training requirements","url":"\/56-484.16_1\/","token":"56\/15\/7\/56-484.16_1","metadata":false},{"id":72191,"structure_id":13884,"section_number":"56-484.17","catch_line":"Wireless E-911 Fund; uses of Fund; enforcement; audit required","url":"\/56-484.17\/","token":"56\/15\/7\/56-484.17","metadata":false},{"id":67047,"structure_id":13884,"section_number":"56-484.17:1","catch_line":"Collection of prepaid wireless E-911 charge at point of sale; rate established","url":"\/56-484.17_1\/","token":"56\/15\/7\/56-484.17_1","metadata":false},{"id":61227,"structure_id":13884,"section_number":"56-484.18","catch_line":"Designation of official State Police access number; blocking caller identification prohibited","url":"\/56-484.18\/","token":"56\/15\/7\/56-484.18","metadata":false}],"previous_section":{"id":85529,"structure_id":13884,"section_number":"56-484.13","catch_line":"9-1-1 Services Board; membership; terms; compensation","url":"\/56-484.13\/","token":"56\/15\/7\/56-484.13","metadata":false},"next_section":{"id":80056,"structure_id":13884,"section_number":"56-484.15","catch_line":"Repealed","url":"\/56-484.15\/","token":"56\/15\/7\/56-484.15","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/56-484.14\/","history_text":"

This law was first created in 2000. The record of its establishment is cataloged in chapter 1064<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year. It has been modified 7 times. Those modifications are cataloged by \u201cThe Acts of Assembly,\u201d a state publication, by year and chapter. Those modifications that can be read on the General Assembly\u2019s website will be linked accordingly. Those modifications are as follows: in 2005, chapter 942<\/a>; in 2006, chapter 739<\/a>; in 2007, chapter 427<\/a>; in 2011, chapter 138<\/a>; in 2015, chapters 502<\/a> and 503<\/a>; in 2016, chapter 361<\/a>; in 2020, chapter 423<\/a>.<\/p>","references":false,"refers_to":[{"id":66844,"section_number":"56-484.16","catch_line":"Local emergency telecommunications requirements; text messages; use of digits \"9-1-1.\"","order_by":null,"url":"\/56-484.16\/"},{"id":85058,"section_number":"56-484.19","catch_line":"Definitions","order_by":null,"url":"\/56-484.19\/"}],"permalink":{"id":250037,"object_type":"law","relational_id":69137,"identifier":"56-484.14","token":"56\/15\/7\/56-484.14","url":"\/56-484.14\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/56-484.14\/","token":"56\/15\/7\/56-484.14","dublin_core":{"Title":"Powers and duties of the 9-1-1 Services Board","Type":"Text","Format":"text\/html","Identifier":"\u00a7 56-484.14","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

The 9-1-1 Services Board<\/span> shall have the power and duty to:<\/p><\/section>\n\t\t\t\t\t\t

1.<\/span> Make and enter into all contracts<\/span> and agreements necessary or incidental to the performance of its duties and the execution of its powers, including purchase agreements payable from (i) the Wireless E-911 Fund and (ii) other moneys appropriated for the provision of 9-1-1 services. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

2.<\/span> Pursue all legal remedies to enforce any provision of this article, or any contract<\/span> entered into pursuant to this article. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

3.<\/span> Develop a comprehensive, statewide enhanced 9-1-1 plan for wireless E-911, VoIP E-911, and any other future communications technologies accessing 9-1-1 for emergency purposes. In constructing and periodically updating this plan as appropriate, the Board<\/span> shall monitor trends and advances in enhanced wireless, VoIP, and other emergency telecommunications technologies, plan and forecast future needs for these enhanced technologies, and formulate strategies for the efficient and effective delivery of 9-1-1 services in the future. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

4.<\/span> Grant such extensions of time for compliance with the provisions of § 56-484.16<\/a> as the Board<\/span> deems appropriate. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

5.<\/span> Take all steps necessary to inform the public of the use of the digits “9-1-1″ as the designated emergency telephone number and the use of the digits “#-7-7″ as a designated non-emergency telephone number. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

6.<\/span> Report annually to the Governor, the Senate Committee on Finance and Appropriations and the House Committee on Appropriations, and the Virginia State Crime<\/span> Commission<\/span> on (i) the state of enhanced 9-1-1 services in the Commonwealth, (ii) the impact of, or need for, legislation affecting enhanced 9-1-1 services in the Commonwealth, and (iii) the need for changes in the E-911 funding mechanism provided to the Board<\/span>, as appropriate. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

7.<\/span> Provide advisory technical assistance to PSAPs<\/span> and state and local law<\/span> enforcement, and fire and emergency medical services agencies, upon request. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

8.<\/span> Collect, distribute, and withhold moneys from the Wireless E-911 Fund as provided in this article. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

9.<\/span> Develop a comprehensive single, statewide electronic addressing database to support geographic data and statewide base map data programs pursuant to subsection D of § 44-146.18:6<\/a>. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

10.<\/span> Receive such funds as may be appropriated for purposes consistent with this article and such gifts, donations, grants, bequests, or other funds as may be received from, applied for or offered by either public or private sources. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

11.<\/span> Manage other moneys appropriated for the provision of enhanced emergency telecommunications services. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

12.<\/span> Perform all acts necessary, convenient, or desirable to carrying out the purposes of this article. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

13.<\/span> Drawing from the work of 9-1-1 professional organizations, in its sole discretion, publish best practices for PSAPs<\/span>. These best practices shall be voluntary and recommended by a subcommittee composed of PSAP<\/span> representatives. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

14.<\/span> Develop or adopt and publish standards for an emergency services IP network<\/span> and core NG9-1-1 services on that network to ensure that enhanced public safety telephone services seamlessly interoperate within the Commonwealth and with surrounding states. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

15.<\/span> Monitor developments in 9-1-1 service and multiline telephone systems and the impact of such technologies upon the implementation of Article 8 (§ 56-484.19<\/a> et seq.). The Board<\/span> shall include its assessment of such impact in the annual report filed pursuant to subdivision 6. <\/i><\/a><\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nPOWERS AND DUTIES OF THE 9-1-1 SERVICES BOARD (\u00a7 56-484.14)\n\nThe 9-1-1 Services Board shall have the power and duty to:\n\n1. Make and enter into all contracts and agreements necessary or incidental to\nthe performance of its duties and the execution of its powers, including\npurchase agreements payable from (i) the Wireless E-911 Fund and (ii) other\nmoneys appropriated for the provision of 9-1-1 services.\n\n2. Pursue all legal remedies to enforce any provision of this article, or any\ncontract entered into pursuant to this article.\n\n3. Develop a comprehensive, statewide enhanced 9-1-1 plan for wireless E-911,\nVoIP E-911, and any other future communications technologies accessing 9-1-1 for\nemergency purposes. In constructing and periodically updating this plan as\nappropriate, the Board shall monitor trends and advances in enhanced wireless,\nVoIP, and other emergency telecommunications technologies, plan and forecast\nfuture needs for these enhanced technologies, and formulate strategies for the\nefficient and effective delivery of 9-1-1 services in the future.\n\n4. Grant such extensions of time for compliance with the provisions of §\n56-484.16 as the Board deems appropriate.\n\n5. Take all steps necessary to inform the public of the use of the digits\n“9-1-1″ as the designated emergency telephone number and the use of\nthe digits “#-7-7″ as a designated non-emergency telephone number.\n\n6. Report annually to the Governor, the Senate Committee on Finance and\nAppropriations and the House Committee on Appropriations, and the Virginia State\nCrime Commission on (i) the state of enhanced 9-1-1 services in the\nCommonwealth, (ii) the impact of, or need for, legislation affecting enhanced\n9-1-1 services in the Commonwealth, and (iii) the need for changes in the E-911\nfunding mechanism provided to the Board, as appropriate.\n\n7. Provide advisory technical assistance to PSAPs and state and local law\nenforcement, and fire and emergency medical services agencies, upon request.\n\n8. Collect, distribute, and withhold moneys from the Wireless E-911 Fund as\nprovided in this article.\n\n9. Develop a comprehensive single, statewide electronic addressing database to\nsupport geographic data and statewide base map data programs pursuant to\nsubsection D of § 44-146.18:6.\n\n10. Receive such funds as may be appropriated for purposes consistent with this\narticle and such gifts, donations, grants, bequests, or other funds as may be\nreceived from, applied for or offered by either public or private sources.\n\n11. Manage other moneys appropriated for the provision of enhanced emergency\ntelecommunications services.\n\n12. Perform all acts necessary, convenient, or desirable to carrying out the\npurposes of this article.\n\n13. Drawing from the work of 9-1-1 professional organizations, in its sole\ndiscretion, publish best practices for PSAPs. These best practices shall be\nvoluntary and recommended by a subcommittee composed of PSAP representatives.\n\n14. Develop or adopt and publish standards for an emergency services IP network\nand core NG9-1-1 services on that network to ensure that enhanced public safety\ntelephone services seamlessly interoperate within the Commonwealth and with\nsurrounding states.\n\n15. Monitor developments in 9-1-1 service and multiline telephone systems and\nthe impact of such technologies upon the implementation of Article 8 (§\n56-484.19 et seq.). The Board shall include its assessment of such impact in the\nannual report filed pursuant to subdivision 6.\n\nHISTORY: 2000, c. 1064; 2005, c. 942; 2006, c. 739; 2007, c. 427; 2011, c. 138;\n2015, cc. 502, 503; 2016, c. 361; 2020, c. 423.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}