{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/59.1-352.8.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/59.1-352.8.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/59.1-352.8.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/59.1-352.8.html"}],"law_id":57640,"edition_id":1,"section_id":57640,"structure_id":14413,"section_number":"59.1-352.8","catch_line":"Warranty obligations","history":"2002, c. 898.","full_text":"A\n\nWhenever a supplier and a dealer enter into an agreement, the supplier shall pay any warranty claim made by the dealer for warranty parts or service within thirty days after its approval. The supplier shall approve or disapprove a warranty claim within thirty days after its receipt. If a claim is disapproved, the manufacturer, wholesaler, or distributor shall notify the dealer within thirty days stating the specific grounds upon which the disapproval is based. If a claim is not specifically disapproved in writing within thirty days after its receipt, it is approved and payment must follow within thirty days.B\n\nWhenever a supplier and a dealer enter into an agreement, the supplier shall indemnify and hold harmless the dealer against any judgment for damages or any settlement agreed to by the supplier, including court costs and a reasonable attorney’s fee, arising out of a complaint, claim, or lawsuit including negligence, strict liability, misrepresentation, breach of warranty, or rescission of the sale, to the extent the judgment or settlement relates to the manufacture, assembly, or design of inventory, or other conduct of the supplier beyond the dealer’s control.C\n\nIf, after termination of an agreement, the dealer submits a claim to the manufacturer, wholesaler, or distributor for warranty work performed prior to the effective date of the termination, the manufacturer, wholesaler, or distributor shall accept or reject the claim within thirty days of receipt.D\n\nIf a claim is not paid within the time allowed under this section, interest shall accrue at the maximum lawful interest rate.E\n\nWarranty work performed by the dealer shall be compensated in accordance with the reasonable and customary amount of time required to complete the work, expressed in hours and fractions thereof. The cost of the work shall be computed by multiplying the time required to complete the work by the dealer’s established customer hourly retail labor rate. The dealer shall inform the manufacturer, wholesaler, or distributor for whom the dealer is performing warranty work of the dealer’s established customer hourly retail labor rate before the dealer performs any work.F\n\nExpenses expressly excluded under the warranty of the manufacturer, wholesaler, or distributor to the customer shall neither be included nor required to be paid for warranty work performed, even if the dealer requests compensation for the work performed.G\n\nThe dealer shall be paid for all parts used by the dealer in performing warranty work. Payment shall be in an amount equal to the dealer’s net price for the parts, plus a minimum of fifteen percent.H\n\nThe manufacturer, wholesaler, or distributor has a right to adjust compensation for errors discovered during an audit and, if necessary, to adjust claims paid in error.I\n\nThe dealer shall have the right to accept the reimbursement terms and conditions of the manufacturer, wholesaler, or distributor in lieu of the terms and conditions of this section.","order_by":null,"text":{"0":{"id":211184,"text":"Whenever a supplier and a dealer enter into an agreement, the supplier shall pay any warranty claim made by the dealer for warranty parts or service within thirty days after its approval. The supplier shall approve or disapprove a warranty claim within thirty days after its receipt. If a claim is disapproved, the manufacturer, wholesaler, or distributor shall notify the dealer within thirty days stating the specific grounds upon which the disapproval is based. If a claim is not specifically disapproved in writing within thirty days after its receipt, it is approved and payment must follow within thirty days.","type":"section","prefixes":["A"],"prefix":"A","entire_prefix":"A","prefix_anchor":"A","level":1,"next_prefix":"B"},"1":{"id":211185,"text":"Whenever a supplier and a dealer enter into an agreement, the supplier shall indemnify and hold harmless the dealer against any judgment for damages or any settlement agreed to by the supplier, including court costs and a reasonable attorney’s fee, arising out of a complaint, claim, or lawsuit including negligence, strict liability, misrepresentation, breach of warranty, or rescission of the sale, to the extent the judgment or settlement relates to the manufacture, assembly, or design of inventory, or other conduct of the supplier beyond the dealer’s control.","type":"section","prefixes":["B"],"prefix":"B","entire_prefix":"B","prefix_anchor":"B","level":1,"prior_prefix":"A","next_prefix":"C"},"2":{"id":211186,"text":"If, after termination of an agreement, the dealer submits a claim to the manufacturer, wholesaler, or distributor for warranty work performed prior to the effective date of the termination, the manufacturer, wholesaler, or distributor shall accept or reject the claim within thirty days of receipt.","type":"section","prefixes":["C"],"prefix":"C","entire_prefix":"C","prefix_anchor":"C","level":1,"prior_prefix":"B","next_prefix":"D"},"3":{"id":211187,"text":"If a claim is not paid within the time allowed under this section, interest shall accrue at the maximum lawful interest rate.","type":"section","prefixes":["D"],"prefix":"D","entire_prefix":"D","prefix_anchor":"D","level":1,"prior_prefix":"C","next_prefix":"E"},"4":{"id":211188,"text":"Warranty work performed by the dealer shall be compensated in accordance with the reasonable and customary amount of time required to complete the work, expressed in hours and fractions thereof. The cost of the work shall be computed by multiplying the time required to complete the work by the dealer’s established customer hourly retail labor rate. The dealer shall inform the manufacturer, wholesaler, or distributor for whom the dealer is performing warranty work of the dealer’s established customer hourly retail labor rate before the dealer performs any work.","type":"section","prefixes":["E"],"prefix":"E","entire_prefix":"E","prefix_anchor":"E","level":1,"prior_prefix":"D","next_prefix":"F"},"5":{"id":211189,"text":"Expenses expressly excluded under the warranty of the manufacturer, wholesaler, or distributor to the customer shall neither be included nor required to be paid for warranty work performed, even if the dealer requests compensation for the work performed.","type":"section","prefixes":["F"],"prefix":"F","entire_prefix":"F","prefix_anchor":"F","level":1,"prior_prefix":"E","next_prefix":"G"},"6":{"id":211190,"text":"The dealer shall be paid for all parts used by the dealer in performing warranty work. Payment shall be in an amount equal to the dealer’s net price for the parts, plus a minimum of fifteen percent.","type":"section","prefixes":["G"],"prefix":"G","entire_prefix":"G","prefix_anchor":"G","level":1,"prior_prefix":"F","next_prefix":"H"},"7":{"id":211191,"text":"The manufacturer, wholesaler, or distributor has a right to adjust compensation for errors discovered during an audit and, if necessary, to adjust claims paid in error.","type":"section","prefixes":["H"],"prefix":"H","entire_prefix":"H","prefix_anchor":"H","level":1,"prior_prefix":"G","next_prefix":"I"},"8":{"id":211192,"text":"The dealer shall have the right to accept the reimbursement terms and conditions of the manufacturer, wholesaler, or distributor in lieu of the terms and conditions of this section.","type":"section","prefixes":["I"],"prefix":"I","entire_prefix":"I","prefix_anchor":"I","level":1,"prior_prefix":"H"}},"ancestry":[{"id":14413,"edition_id":1,"name":"Equipment Dealers Protection Act","identifier":"27.1","label":"chapter","depth":2,"order_by":1,"parent_id":12809,"metadata":{},"date_created":"2026-06-26 03:48:03","date_modified":"2026-06-26 03:48:03","permalink":{"id":260959,"object_type":"structure","relational_id":14413,"identifier":"27.1","token":"59.1\/27.1","url":"\/59.1\/27.1\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12809,"edition_id":1,"name":"Trade and Commerce","identifier":"59.1","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:54","date_modified":"2026-06-26 03:43:54","permalink":{"id":259521,"object_type":"structure","relational_id":12809,"identifier":"59.1","token":"59.1","url":"\/59.1\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":58633,"structure_id":14413,"section_number":"59.1-352.1","catch_line":"Definitions","url":"\/59.1-352.1\/","token":"59.1\/27.1\/59.1-352.1","metadata":false},{"id":83699,"structure_id":14413,"section_number":"59.1-352.10","catch_line":"Failure to repurchase; civil remedy","url":"\/59.1-352.10\/","token":"59.1\/27.1\/59.1-352.10","metadata":false},{"id":71127,"structure_id":14413,"section_number":"59.1-352.2","catch_line":"Usage of trade","url":"\/59.1-352.2\/","token":"59.1\/27.1\/59.1-352.2","metadata":false},{"id":86047,"structure_id":14413,"section_number":"59.1-352.3","catch_line":"Notice of termination of agreements","url":"\/59.1-352.3\/","token":"59.1\/27.1\/59.1-352.3","metadata":false},{"id":55756,"structure_id":14413,"section_number":"59.1-352.4","catch_line":"Supplier's duty to repurchase","url":"\/59.1-352.4\/","token":"59.1\/27.1\/59.1-352.4","metadata":false},{"id":86662,"structure_id":14413,"section_number":"59.1-352.5","catch_line":"Repurchase terms","url":"\/59.1-352.5\/","token":"59.1\/27.1\/59.1-352.5","metadata":false},{"id":80639,"structure_id":14413,"section_number":"59.1-352.6","catch_line":"Exceptions to repurchase requirement","url":"\/59.1-352.6\/","token":"59.1\/27.1\/59.1-352.6","metadata":false},{"id":78135,"structure_id":14413,"section_number":"59.1-352.7","catch_line":"Uniform commercial practice","url":"\/59.1-352.7\/","token":"59.1\/27.1\/59.1-352.7","metadata":false},{"id":57640,"structure_id":14413,"section_number":"59.1-352.8","catch_line":"Warranty obligations","url":"\/59.1-352.8\/","token":"59.1\/27.1\/59.1-352.8","metadata":false},{"id":74740,"structure_id":14413,"section_number":"59.1-352.9","catch_line":"Prohibited acts","url":"\/59.1-352.9\/","token":"59.1\/27.1\/59.1-352.9","metadata":false}],"previous_section":{"id":78135,"structure_id":14413,"section_number":"59.1-352.7","catch_line":"Uniform commercial practice","url":"\/59.1-352.7\/","token":"59.1\/27.1\/59.1-352.7","metadata":false},"next_section":{"id":74740,"structure_id":14413,"section_number":"59.1-352.9","catch_line":"Prohibited acts","url":"\/59.1-352.9\/","token":"59.1\/27.1\/59.1-352.9","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/59.1-352.8\/","history_text":"

This law was first created in 2002. The record of its establishment is cataloged in chapter 898<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year.<\/p>","references":[{"id":83699,"section_number":"59.1-352.10","catch_line":"Failure to repurchase; civil remedy","order_by":null,"url":"\/59.1-352.10\/"}],"refers_to":false,"permalink":{"id":260993,"object_type":"law","relational_id":57640,"identifier":"59.1-352.8","token":"59.1\/27.1\/59.1-352.8","url":"\/59.1-352.8\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/59.1-352.8\/","token":"59.1\/27.1\/59.1-352.8","dublin_core":{"Title":"Warranty obligations","Type":"Text","Format":"text\/html","Identifier":"\u00a7 59.1-352.8","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

A.<\/span> Whenever a supplier<\/span> and a dealer<\/span> enter into an agreement<\/span>, the supplier<\/span> shall pay any warranty claim made by the dealer<\/span> for warranty parts or service within thirty days after its approval. The supplier<\/span> shall approve or disapprove a warranty claim within thirty days after its receipt. If a claim is disapproved, the manufacturer, wholesaler, or distributor shall notify the dealer<\/span> within thirty days stating the specific grounds upon which the disapproval is based. If a claim is not specifically disapproved in writing within thirty days after its receipt, it is approved and payment must follow within thirty days. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

B.<\/span> Whenever a supplier<\/span> and a dealer<\/span> enter into an agreement<\/span>, the supplier<\/span> shall indemnify and hold harmless the dealer<\/span> against any judgment<\/span> for damages<\/span> or any settlement<\/span> agreed to by the supplier<\/span>, including court<\/span> costs and a reasonable attorney’s fee, arising out of a complaint, claim, or lawsuit<\/span> including negligence<\/span>, strict liability, misrepresentation, breach of warranty, or rescission of the sale, to the extent the judgment<\/span> or settlement<\/span> relates to the manufacture, assembly, or design of inventory<\/span>, or other conduct of the supplier<\/span> beyond the dealer<\/span>’s control. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

C.<\/span> If, after termination<\/span> of an agreement<\/span>, the dealer<\/span> submits a claim to the manufacturer, wholesaler, or distributor for warranty work performed prior to the effective date of the termination<\/span>, the manufacturer, wholesaler, or distributor shall accept or reject the claim within thirty days of receipt. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

D.<\/span> If a claim is not paid within the time allowed under this section, interest shall accrue at the maximum lawful interest rate. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

E.<\/span> Warranty work performed by the dealer<\/span> shall be compensated in accordance with the reasonable and customary amount of time required to complete the work, expressed in hours and fractions thereof. The cost of the work shall be computed by multiplying the time required to complete the work by the dealer<\/span>’s established customer hourly retail labor rate. The dealer<\/span> shall inform the manufacturer, wholesaler, or distributor for whom the dealer<\/span> is performing warranty work of the dealer<\/span>’s established customer hourly retail labor rate before the dealer<\/span> performs any work. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

F.<\/span> Expenses expressly excluded under the warranty of the manufacturer, wholesaler, or distributor to the customer shall neither be included nor required to be paid for warranty work performed, even if the dealer<\/span> requests compensation for the work performed. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

G.<\/span> The dealer<\/span> shall be paid for all parts used by the dealer<\/span> in performing warranty work. Payment shall be in an amount equal to the dealer<\/span>’s net price for the parts, plus a minimum of fifteen percent. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

H.<\/span> The manufacturer, wholesaler, or distributor has a right to adjust compensation for errors discovered during an audit and, if necessary, to adjust claims paid in error. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

I.<\/span> The dealer<\/span> shall have the right to accept the reimbursement terms and conditions of the manufacturer, wholesaler, or distributor in lieu of the terms and conditions of this section. <\/i><\/a><\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nWARRANTY OBLIGATIONS (\u00a7 59.1-352.8)\n\nA. Whenever a supplier and a dealer enter into an agreement, the supplier shall\npay any warranty claim made by the dealer for warranty parts or service within\nthirty days after its approval. The supplier shall approve or disapprove a\nwarranty claim within thirty days after its receipt. If a claim is disapproved,\nthe manufacturer, wholesaler, or distributor shall notify the dealer within\nthirty days stating the specific grounds upon which the disapproval is based. If\na claim is not specifically disapproved in writing within thirty days after its\nreceipt, it is approved and payment must follow within thirty days.\n\nB. Whenever a supplier and a dealer enter into an agreement, the supplier shall\nindemnify and hold harmless the dealer against any judgment for damages or any\nsettlement agreed to by the supplier, including court costs and a reasonable\nattorney’s fee, arising out of a complaint, claim, or lawsuit including\nnegligence, strict liability, misrepresentation, breach of warranty, or\nrescission of the sale, to the extent the judgment or settlement relates to the\nmanufacture, assembly, or design of inventory, or other conduct of the supplier\nbeyond the dealer’s control.\n\nC. If, after termination of an agreement, the dealer submits a claim to the\nmanufacturer, wholesaler, or distributor for warranty work performed prior to\nthe effective date of the termination, the manufacturer, wholesaler, or\ndistributor shall accept or reject the claim within thirty days of receipt.\n\nD. If a claim is not paid within the time allowed under this section, interest\nshall accrue at the maximum lawful interest rate.\n\nE. Warranty work performed by the dealer shall be compensated in accordance with\nthe reasonable and customary amount of time required to complete the work,\nexpressed in hours and fractions thereof. The cost of the work shall be computed\nby multiplying the time required to complete the work by the dealer’s\nestablished customer hourly retail labor rate. The dealer shall inform the\nmanufacturer, wholesaler, or distributor for whom the dealer is performing\nwarranty work of the dealer’s established customer hourly retail labor\nrate before the dealer performs any work.\n\nF. Expenses expressly excluded under the warranty of the manufacturer,\nwholesaler, or distributor to the customer shall neither be included nor\nrequired to be paid for warranty work performed, even if the dealer requests\ncompensation for the work performed.\n\nG. The dealer shall be paid for all parts used by the dealer in performing\nwarranty work. Payment shall be in an amount equal to the dealer’s net\nprice for the parts, plus a minimum of fifteen percent.\n\nH. The manufacturer, wholesaler, or distributor has a right to adjust\ncompensation for errors discovered during an audit and, if necessary, to adjust\nclaims paid in error.\n\nI. The dealer shall have the right to accept the reimbursement terms and\nconditions of the manufacturer, wholesaler, or distributor in lieu of the terms\nand conditions of this section.\n\nHISTORY: 2002, c. 898.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}