{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/59.1-506.12.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/59.1-506.12.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/59.1-506.12.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/59.1-506.12.html"}],"law_id":74114,"edition_id":1,"section_id":74114,"structure_id":14068,"section_number":"59.1-506.12","catch_line":"Correction and support contracts","history":"2000, cc. 101, 996.","full_text":"a\n\nIf a person agrees to provide services regarding the correction of performance problems in computer information, other than an agreement to cure its own existing breach of contract, the following rules apply:1\n\nIf the services are provided by a licensor of the information as part of a limited remedy, the licensor undertakes that its performance will provide the licensee with information that conforms to the agreement to which the limited remedy applies.2\n\nIn all other cases, the person:A\n\nshall perform at a time and place and in a manner consistent with the express terms of the agreement and, to the extent not stated in the express terms, at a time and place and in a manner that is reasonable in light of ordinary standards of the business, trade, or industry; andB\n\ndoes not undertake that its services will correct performance problems unless the agreement expressly so provides.b\n\nUnless required to do so by an express or implied warranty, a licensor is not required to provide instruction or other support for the licensee’s use of information or access. A person that agrees to provide support shall make the support available in a manner and with a quality consistent with express terms of the support agreement and, to the extent not stated in the express terms, at a time and place and in a manner that is reasonable in light of ordinary standards of the business, trade, or industry.","order_by":null,"text":{"0":{"id":266515,"text":"If a person agrees to provide services regarding the correction of performance problems in computer information, other than an agreement to cure its own existing breach of contract, the following rules apply:","type":"section","prefixes":["a"],"prefix":"a","entire_prefix":"a","prefix_anchor":"a","level":1,"next_prefix":"a1"},"1":{"id":266516,"text":"If the services are provided by a licensor of the information as part of a limited remedy, the licensor undertakes that its performance will provide the licensee with information that conforms to the agreement to which the limited remedy applies.","type":"section","prefixes":["a","1"],"prefix":"1","entire_prefix":"a1","prefix_anchor":"a1","level":2,"prior_prefix":"a","next_prefix":"a2"},"2":{"id":266517,"text":"In all other cases, the person:","type":"section","prefixes":["a","2"],"prefix":"2","entire_prefix":"a2","prefix_anchor":"a2","level":2,"prior_prefix":"a1","next_prefix":"A"},"3":{"id":266518,"text":"shall perform at a time and place and in a manner consistent with the express terms of the agreement and, to the extent not stated in the express terms, at a time and place and in a manner that is reasonable in light of ordinary standards of the business, trade, or industry; and","type":"section","prefixes":["A"],"prefix":"A","entire_prefix":"A","prefix_anchor":"A","level":1,"prior_prefix":"a2","next_prefix":"B"},"4":{"id":266519,"text":"does not undertake that its services will correct performance problems unless the agreement expressly so provides.","type":"section","prefixes":["B"],"prefix":"B","entire_prefix":"B","prefix_anchor":"B","level":1,"prior_prefix":"A","next_prefix":"b"},"5":{"id":266520,"text":"Unless required to do so by an express or implied warranty, a licensor is not required to provide instruction or other support for the licensee’s use of information or access. A person that agrees to provide support shall make the support available in a manner and with a quality consistent with express terms of the support agreement and, to the extent not stated in the express terms, at a time and place and in a manner that is reasonable in light of ordinary standards of the business, trade, or industry.","type":"section","prefixes":["b"],"prefix":"b","entire_prefix":"b","prefix_anchor":"b","level":1,"prior_prefix":"B"}},"ancestry":[{"id":14068,"edition_id":1,"name":"Performance","identifier":"6","label":"article","depth":3,"order_by":1,"parent_id":12900,"metadata":{},"date_created":"2026-06-26 03:46:46","date_modified":"2026-06-26 03:46:46","permalink":{"id":262185,"object_type":"structure","relational_id":14068,"identifier":"6","token":"59.1\/43\/6","url":"\/59.1\/43\/6\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12900,"edition_id":1,"name":"Uniform Computer Information Transactions Act","identifier":"43","label":"chapter","depth":2,"order_by":1,"parent_id":12809,"metadata":{},"date_created":"2026-06-26 03:44:00","date_modified":"2026-06-26 03:44:00","permalink":{"id":261885,"object_type":"structure","relational_id":12900,"identifier":"43","token":"59.1\/43","url":"\/59.1\/43\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12809,"edition_id":1,"name":"Trade and Commerce","identifier":"59.1","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:54","date_modified":"2026-06-26 03:43:54","permalink":{"id":259521,"object_type":"structure","relational_id":12809,"identifier":"59.1","token":"59.1","url":"\/59.1\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":86497,"structure_id":14068,"section_number":"59.1-506.1","catch_line":"Performance of contract in general","url":"\/59.1-506.1\/","token":"59.1\/43\/6\/59.1-506.1","metadata":false},{"id":75583,"structure_id":14068,"section_number":"59.1-506.10","catch_line":"Copy; effect of acceptance; burden of establishing; notice of claims","url":"\/59.1-506.10\/","token":"59.1\/43\/6\/59.1-506.10","metadata":false},{"id":60299,"structure_id":14068,"section_number":"59.1-506.11","catch_line":"Access contracts","url":"\/59.1-506.11\/","token":"59.1\/43\/6\/59.1-506.11","metadata":false},{"id":74114,"structure_id":14068,"section_number":"59.1-506.12","catch_line":"Correction and support contracts","url":"\/59.1-506.12\/","token":"59.1\/43\/6\/59.1-506.12","metadata":false},{"id":59517,"structure_id":14068,"section_number":"59.1-506.13","catch_line":"Contracts involving publishers, dealers, and end users","url":"\/59.1-506.13\/","token":"59.1\/43\/6\/59.1-506.13","metadata":false},{"id":61428,"structure_id":14068,"section_number":"59.1-506.14","catch_line":"Risk of loss of copy","url":"\/59.1-506.14\/","token":"59.1\/43\/6\/59.1-506.14","metadata":false},{"id":74142,"structure_id":14068,"section_number":"59.1-506.15","catch_line":"Excuse by failure of presupposed conditions","url":"\/59.1-506.15\/","token":"59.1\/43\/6\/59.1-506.15","metadata":false},{"id":57489,"structure_id":14068,"section_number":"59.1-506.16","catch_line":"Termination; survival of obligations","url":"\/59.1-506.16\/","token":"59.1\/43\/6\/59.1-506.16","metadata":false},{"id":65824,"structure_id":14068,"section_number":"59.1-506.17","catch_line":"Notice of termination","url":"\/59.1-506.17\/","token":"59.1\/43\/6\/59.1-506.17","metadata":false},{"id":71699,"structure_id":14068,"section_number":"59.1-506.18","catch_line":"Termination; enforcement","url":"\/59.1-506.18\/","token":"59.1\/43\/6\/59.1-506.18","metadata":false},{"id":74174,"structure_id":14068,"section_number":"59.1-506.19","catch_line":"Reserved","url":"\/59.1-506.19\/","token":"59.1\/43\/6\/59.1-506.19","metadata":false},{"id":55179,"structure_id":14068,"section_number":"59.1-506.2","catch_line":"Licensor's obligations to enable use","url":"\/59.1-506.2\/","token":"59.1\/43\/6\/59.1-506.2","metadata":false},{"id":68452,"structure_id":14068,"section_number":"59.1-506.3","catch_line":"Submissions of information to satisfaction of party","url":"\/59.1-506.3\/","token":"59.1\/43\/6\/59.1-506.3","metadata":false},{"id":77078,"structure_id":14068,"section_number":"59.1-506.4","catch_line":"Immediately completed performance","url":"\/59.1-506.4\/","token":"59.1\/43\/6\/59.1-506.4","metadata":false},{"id":60020,"structure_id":14068,"section_number":"59.1-506.5","catch_line":"Electronic regulation of performance","url":"\/59.1-506.5\/","token":"59.1\/43\/6\/59.1-506.5","metadata":false},{"id":71340,"structure_id":14068,"section_number":"59.1-506.6","catch_line":"Copy; delivery; tender of delivery","url":"\/59.1-506.6\/","token":"59.1\/43\/6\/59.1-506.6","metadata":false},{"id":85002,"structure_id":14068,"section_number":"59.1-506.7","catch_line":"Copy; performance related to delivery; payment","url":"\/59.1-506.7\/","token":"59.1\/43\/6\/59.1-506.7","metadata":false},{"id":82364,"structure_id":14068,"section_number":"59.1-506.8","catch_line":"Copy; right to inspect; payment before inspection","url":"\/59.1-506.8\/","token":"59.1\/43\/6\/59.1-506.8","metadata":false},{"id":58478,"structure_id":14068,"section_number":"59.1-506.9","catch_line":"Copy; when acceptance occurs","url":"\/59.1-506.9\/","token":"59.1\/43\/6\/59.1-506.9","metadata":false}],"previous_section":{"id":60299,"structure_id":14068,"section_number":"59.1-506.11","catch_line":"Access contracts","url":"\/59.1-506.11\/","token":"59.1\/43\/6\/59.1-506.11","metadata":false},"next_section":{"id":59517,"structure_id":14068,"section_number":"59.1-506.13","catch_line":"Contracts involving publishers, dealers, and end users","url":"\/59.1-506.13\/","token":"59.1\/43\/6\/59.1-506.13","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/59.1-506.12\/","history_text":"

This law was first created in 2000. The record of its establishment is cataloged in chapters 101<\/a> and 996<\/a> of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year.<\/p>","references":[{"id":76155,"section_number":"59.1-501.2","catch_line":"Definitions","order_by":null,"url":"\/59.1-501.2\/"}],"refers_to":false,"permalink":{"id":262199,"object_type":"law","relational_id":74114,"identifier":"59.1-506.12","token":"59.1\/43\/6\/59.1-506.12","url":"\/59.1-506.12\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/59.1-506.12\/","token":"59.1\/43\/6\/59.1-506.12","dublin_core":{"Title":"Correction and support contracts","Type":"Text","Format":"text\/html","Identifier":"\u00a7 59.1-506.12","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

a.<\/span> If a person agrees to provide services regarding the correction of performance problems in computer information, other than an agreement to cure its own existing breach of contract<\/span>, the following rules apply: <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

1.<\/span> If the services are provided by a licensor of the information as part of a limited remedy, the licensor undertakes that its performance will provide the licensee with information that conforms to the agreement to which the limited remedy applies. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

2.<\/span> In all other cases, the person: <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

A.<\/span> shall perform at a time and place and in a manner consistent with the express terms of the agreement and, to the extent not stated in the express terms, at a time and place and in a manner that is reasonable in light of ordinary standards of the business, trade, or industry; and <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

B.<\/span> does not undertake that its services will correct performance problems unless the agreement expressly so provides. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

b.<\/span> Unless required to do so by an express or implied warranty, a licensor is not required to provide instruction or other support for the licensee’s use of information or access. A person that agrees to provide support shall make the support available in a manner and with a quality consistent with express terms of the support agreement and, to the extent not stated in the express terms, at a time and place and in a manner that is reasonable in light of ordinary standards of the business, trade, or industry. <\/i><\/a><\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nCORRECTION AND SUPPORT CONTRACTS (\u00a7 59.1-506.12)\n\na. If a person agrees to provide services regarding the correction of\nperformance problems in computer information, other than an agreement to cure\nits own existing breach of contract, the following rules apply:\n\n 1. If the services are provided by a licensor of the information as part of a\n limited remedy, the licensor undertakes that its performance will provide the\n licensee with information that conforms to the agreement to which the limited\n remedy applies.\n\n 2. In all other cases, the person:\n\nA. shall perform at a time and place and in a manner consistent with the express\nterms of the agreement and, to the extent not stated in the express terms, at a\ntime and place and in a manner that is reasonable in light of ordinary standards\nof the business, trade, or industry; and\n\nB. does not undertake that its services will correct performance problems unless\nthe agreement expressly so provides.\n\nb. Unless required to do so by an express or implied warranty, a licensor is not\nrequired to provide instruction or other support for the licensee’s use of\ninformation or access. A person that agrees to provide support shall make the\nsupport available in a manner and with a quality consistent with express terms\nof the support agreement and, to the extent not stated in the express terms, at\na time and place and in a manner that is reasonable in light of ordinary\nstandards of the business, trade, or industry.\n\nHISTORY: 2000, cc. 101, 996.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}