{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2025\/code-json\/6.2-1607.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2025\/code-text\/6.2-1607.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2025\/code-xml\/6.2-1607.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2025\/code-html\/6.2-1607.html"}],"law_id":81215,"edition_id":1,"section_id":81215,"structure_id":13352,"section_number":"6.2-1607","catch_line":"Licenses; places of business; changes","history":"1987, c. 596, \u00a7 6.1-416; 1988, c. 303; 1990, c. 8; 1992, c. 283; 2010, c. 794; 2011, c. 435; 2016, cc. 329, 360; 2023, c. 573.","full_text":"A\n\nEach license shall state the address of each office at which the business is to be conducted and shall state fully the name of the licensee. Each licensee shall (i) display proof of licensing upon request and (ii) prominently display at any office where the licensee conducts business in person with a borrower or prospective borrower the telephone number and website address for the Commission where borrowers and prospective borrowers may confirm the status of the license. Licenses shall not be transferable or assignable, by operation of law or otherwise. No licensee shall use any name other than the name set forth on the license issued by the Commission.B\n\nNo licensee shall open an additional office without prior approval of the Commission. Applications for such approval shall be made in writing on a form provided by the Commissioner and shall be accompanied by payment of a $150 nonrefundable application fee. The application shall be approved unless the Commission finds that the applicant has not conducted business under this chapter efficiently, fairly, in the public interest, and in accordance with law. The application shall be deemed approved if notice to the contrary has not been mailed by the Commission to the applicant within 30 days of the date the application is received by the Commission.C\n\nEvery licensee shall within 10 days notify the Commissioner, in writing, of the closing of any approved office and of the name, address and position of each new senior officer, member, partner, or director and provide such other information with respect to any such change as the Commissioner may reasonably require.D\n\nEvery license shall remain in force until it expires or has been surrendered, revoked, or suspended. The expiration, surrender, revocation, or suspension of a license shall not affect any preexisting legal right or obligation of such lender or broker.E\n\nNotwithstanding any other provision of this chapter, a mortgage lender or mortgage broker license shall expire at the end of each calendar year unless it is renewed by a licensee prior to the expiration date. A licensee may renew its license by (i) requesting renewal through the Registry and (ii) complying with any requirements associated with such renewal request that are imposed by the Registry. If a mortgage lender or mortgage broker license has expired, the Commission may by regulation permit the former licensee to seek license reinstatement after the license expiration date by renewing its license in accordance with this subsection and paying a reinstatement fee as prescribed by the Commission.F\n\nLicensees may allow employees or exclusive agents to work from a remote location if:1\n\nThe licensee has written policies and procedures for the supervision of employees or exclusive agents working from a remote location. Such written policies and procedures shall include all the requirements of this subsection;2\n\nAccess to the licensee’s platforms and customer information is in accordance with the licensee’s comprehensive written information security plan;3\n\nThe licensee employs appropriate risk-based monitoring and oversight processes, and any employee or exclusive agent who will work from a remote location agrees to comply with the licensee’s established practices;4\n\nNo in-person customer interaction occurs at an employee’s or exclusive agent’s residence, unless such residence is an approved office;5\n\nPhysical records are not maintained at a remote location;6\n\nCustomer interactions and conversations about consumers comply with federal and state information security requirements, including applicable provisions under the Gramm-Leach-Bliley Act and the Safeguards Rule established by the Federal Trade Commission, set forth at 16 C.F.R. Part 314, as such requirements may be amended from time to time;7\n\nEmployees or exclusive agents working at a remote location access the licensee’s secure systems directly from an out-of-office device, including a laptop, phone, desktop computer, or tablet, via a virtual private network (VPN) or comparable system that ensures secure connectivity and requires a password or other forms of authentication to access;8\n\nThe licensee ensures that appropriate security updates, patches, or other alterations to the security of all devices used at remote locations are installed and maintained;9\n\nThe licensee has the ability to remotely lock or erase company-related contents of any device or otherwise remotely limit access to a licensee’s secure systems; and10\n\nThe Nationwide Mortgage Licensing System and Registry record of a mortgage loan originator working from a remote location designates the principal place of business as the mortgage loan originator’s registered location, unless such mortgage loan originator elects an office as a registered location.","order_by":null,"text":{"0":{"id":291102,"text":"Each license shall state the address of each office at which the business is to be conducted and shall state fully the name of the licensee. Each licensee shall (i) display proof of licensing upon request and (ii) prominently display at any office where the licensee conducts business in person with a borrower or prospective borrower the telephone number and website address for the Commission where borrowers and prospective borrowers may confirm the status of the license. Licenses shall not be transferable or assignable, by operation of law or otherwise. No licensee shall use any name other than the name set forth on the license issued by the Commission.","type":"section","prefixes":["A"],"prefix":"A","entire_prefix":"A","prefix_anchor":"A","level":1,"next_prefix":"B"},"1":{"id":291103,"text":"No licensee shall open an additional office without prior approval of the Commission. Applications for such approval shall be made in writing on a form provided by the Commissioner and shall be accompanied by payment of a $150 nonrefundable application fee. The application shall be approved unless the Commission finds that the applicant has not conducted business under this chapter efficiently, fairly, in the public interest, and in accordance with law. The application shall be deemed approved if notice to the contrary has not been mailed by the Commission to the applicant within 30 days of the date the application is received by the Commission.","type":"section","prefixes":["B"],"prefix":"B","entire_prefix":"B","prefix_anchor":"B","level":1,"prior_prefix":"A","next_prefix":"C"},"2":{"id":291104,"text":"Every licensee shall within 10 days notify the Commissioner, in writing, of the closing of any approved office and of the name, address and position of each new senior officer, member, partner, or director and provide such other information with respect to any such change as the Commissioner may reasonably require.","type":"section","prefixes":["C"],"prefix":"C","entire_prefix":"C","prefix_anchor":"C","level":1,"prior_prefix":"B","next_prefix":"D"},"3":{"id":291105,"text":"Every license shall remain in force until it expires or has been surrendered, revoked, or suspended. The expiration, surrender, revocation, or suspension of a license shall not affect any preexisting legal right or obligation of such lender or broker.","type":"section","prefixes":["D"],"prefix":"D","entire_prefix":"D","prefix_anchor":"D","level":1,"prior_prefix":"C","next_prefix":"E"},"4":{"id":291106,"text":"Notwithstanding any other provision of this chapter, a mortgage lender or mortgage broker license shall expire at the end of each calendar year unless it is renewed by a licensee prior to the expiration date. A licensee may renew its license by (i) requesting renewal through the Registry and (ii) complying with any requirements associated with such renewal request that are imposed by the Registry. If a mortgage lender or mortgage broker license has expired, the Commission may by regulation permit the former licensee to seek license reinstatement after the license expiration date by renewing its license in accordance with this subsection and paying a reinstatement fee as prescribed by the Commission.","type":"section","prefixes":["E"],"prefix":"E","entire_prefix":"E","prefix_anchor":"E","level":1,"prior_prefix":"D","next_prefix":"F"},"5":{"id":291107,"text":"Licensees may allow employees or exclusive agents to work from a remote location if:","type":"section","prefixes":["F"],"prefix":"F","entire_prefix":"F","prefix_anchor":"F","level":1,"prior_prefix":"E","next_prefix":"F1"},"6":{"id":291108,"text":"The licensee has written policies and procedures for the supervision of employees or exclusive agents working from a remote location. Such written policies and procedures shall include all the requirements of this subsection;","type":"section","prefixes":["F","1"],"prefix":"1","entire_prefix":"F1","prefix_anchor":"F1","level":2,"prior_prefix":"F","next_prefix":"F2"},"7":{"id":291109,"text":"Access to the licensee’s platforms and customer information is in accordance with the licensee’s comprehensive written information security plan;","type":"section","prefixes":["F","2"],"prefix":"2","entire_prefix":"F2","prefix_anchor":"F2","level":2,"prior_prefix":"F1","next_prefix":"F3"},"8":{"id":291110,"text":"The licensee employs appropriate risk-based monitoring and oversight processes, and any employee or exclusive agent who will work from a remote location agrees to comply with the licensee’s established practices;","type":"section","prefixes":["F","3"],"prefix":"3","entire_prefix":"F3","prefix_anchor":"F3","level":2,"prior_prefix":"F2","next_prefix":"F4"},"9":{"id":291111,"text":"No in-person customer interaction occurs at an employee’s or exclusive agent’s residence, unless such residence is an approved office;","type":"section","prefixes":["F","4"],"prefix":"4","entire_prefix":"F4","prefix_anchor":"F4","level":2,"prior_prefix":"F3","next_prefix":"F5"},"10":{"id":291112,"text":"Physical records are not maintained at a remote location;","type":"section","prefixes":["F","5"],"prefix":"5","entire_prefix":"F5","prefix_anchor":"F5","level":2,"prior_prefix":"F4","next_prefix":"F6"},"11":{"id":291113,"text":"Customer interactions and conversations about consumers comply with federal and state information security requirements, including applicable provisions under the Gramm-Leach-Bliley Act and the Safeguards Rule established by the Federal Trade Commission, set forth at 16 C.F.R. Part 314, as such requirements may be amended from time to time;","type":"section","prefixes":["F","6"],"prefix":"6","entire_prefix":"F6","prefix_anchor":"F6","level":2,"prior_prefix":"F5","next_prefix":"F7"},"12":{"id":291114,"text":"Employees or exclusive agents working at a remote location access the licensee’s secure systems directly from an out-of-office device, including a laptop, phone, desktop computer, or tablet, via a virtual private network (VPN) or comparable system that ensures secure connectivity and requires a password or other forms of authentication to access;","type":"section","prefixes":["F","7"],"prefix":"7","entire_prefix":"F7","prefix_anchor":"F7","level":2,"prior_prefix":"F6","next_prefix":"F8"},"13":{"id":291115,"text":"The licensee ensures that appropriate security updates, patches, or other alterations to the security of all devices used at remote locations are installed and maintained;","type":"section","prefixes":["F","8"],"prefix":"8","entire_prefix":"F8","prefix_anchor":"F8","level":2,"prior_prefix":"F7","next_prefix":"F9"},"14":{"id":291116,"text":"The licensee has the ability to remotely lock or erase company-related contents of any device or otherwise remotely limit access to a licensee’s secure systems; and","type":"section","prefixes":["F","9"],"prefix":"9","entire_prefix":"F9","prefix_anchor":"F9","level":2,"prior_prefix":"F8","next_prefix":"F10"},"15":{"id":291117,"text":"The Nationwide Mortgage Licensing System and Registry record of a mortgage loan originator working from a remote location designates the principal place of business as the mortgage loan originator’s registered location, unless such mortgage loan originator elects an office as a registered location.","type":"section","prefixes":["F","10"],"prefix":"10","entire_prefix":"F10","prefix_anchor":"F10","level":2,"prior_prefix":"F9"}},"ancestry":[{"id":13352,"edition_id":1,"name":"Mortgage Lenders and Mortgage Brokers","identifier":"16","label":"chapter","depth":3,"order_by":1,"parent_id":13060,"metadata":{},"date_created":"2026-06-26 03:44:42","date_modified":"2026-06-26 03:44:42","permalink":{"id":266007,"object_type":"structure","relational_id":13352,"identifier":"16","token":"6.2\/III\/16","url":"\/6.2\/III\/16\/","edition_id":1,"permalink":0,"preferred":1}},{"id":13060,"edition_id":1,"name":"Other Regulated Providers of Financial Services","identifier":"III","label":"subtitle","depth":2,"order_by":1,"parent_id":12852,"metadata":{},"date_created":"2026-06-26 03:44:12","date_modified":"2026-06-26 03:44:12","permalink":{"id":265721,"object_type":"structure","relational_id":13060,"identifier":"III","token":"6.2\/III","url":"\/6.2\/III\/","edition_id":1,"permalink":0,"preferred":1}},{"id":12852,"edition_id":1,"name":"Financial Institutions and Services","identifier":"6.2","label":"title","depth":1,"order_by":1,"parent_id":null,"metadata":{},"date_created":"2026-06-26 03:43:56","date_modified":"2026-06-26 03:43:56","permalink":{"id":263249,"object_type":"structure","relational_id":12852,"identifier":"6.2","token":"6.2","url":"\/6.2\/","edition_id":1,"permalink":0,"preferred":1}}],"structure_contents":[{"id":71155,"structure_id":13352,"section_number":"6.2-1600","catch_line":"Definitions","url":"\/6.2-1600\/","token":"6.2\/III\/16\/6.2-1600","metadata":false},{"id":69139,"structure_id":13352,"section_number":"6.2-1601","catch_line":"License requirement","url":"\/6.2-1601\/","token":"6.2\/III\/16\/6.2-1601","metadata":false},{"id":81765,"structure_id":13352,"section_number":"6.2-1602","catch_line":"Persons exempt from chapter","url":"\/6.2-1602\/","token":"6.2\/III\/16\/6.2-1602","metadata":false},{"id":54762,"structure_id":13352,"section_number":"6.2-1603","catch_line":"Application for license; form; content; fee","url":"\/6.2-1603\/","token":"6.2\/III\/16\/6.2-1603","metadata":false},{"id":59504,"structure_id":13352,"section_number":"6.2-1604","catch_line":"Bond required","url":"\/6.2-1604\/","token":"6.2\/III\/16\/6.2-1604","metadata":false},{"id":54914,"structure_id":13352,"section_number":"6.2-1605","catch_line":"Investigation of applications","url":"\/6.2-1605\/","token":"6.2\/III\/16\/6.2-1605","metadata":false},{"id":73062,"structure_id":13352,"section_number":"6.2-1606","catch_line":"Qualifications","url":"\/6.2-1606\/","token":"6.2\/III\/16\/6.2-1606","metadata":false},{"id":81215,"structure_id":13352,"section_number":"6.2-1607","catch_line":"Licenses; places of business; changes","url":"\/6.2-1607\/","token":"6.2\/III\/16\/6.2-1607","metadata":false},{"id":76246,"structure_id":13352,"section_number":"6.2-1608","catch_line":"Acquisition of control; application","url":"\/6.2-1608\/","token":"6.2\/III\/16\/6.2-1608","metadata":false},{"id":54332,"structure_id":13352,"section_number":"6.2-1609","catch_line":"Retention of books, accounts and records","url":"\/6.2-1609\/","token":"6.2\/III\/16\/6.2-1609","metadata":false},{"id":61819,"structure_id":13352,"section_number":"6.2-1610","catch_line":"Periodic reports","url":"\/6.2-1610\/","token":"6.2\/III\/16\/6.2-1610","metadata":false},{"id":71555,"structure_id":13352,"section_number":"6.2-1611","catch_line":"Investigations; examinations","url":"\/6.2-1611\/","token":"6.2\/III\/16\/6.2-1611","metadata":false},{"id":82309,"structure_id":13352,"section_number":"6.2-1612","catch_line":"Annual fees","url":"\/6.2-1612\/","token":"6.2\/III\/16\/6.2-1612","metadata":false},{"id":66404,"structure_id":13352,"section_number":"6.2-1613","catch_line":"Regulations","url":"\/6.2-1613\/","token":"6.2\/III\/16\/6.2-1613","metadata":false},{"id":61182,"structure_id":13352,"section_number":"6.2-1614","catch_line":"Prohibitions applicable to mortgage lenders and mortgage brokers","url":"\/6.2-1614\/","token":"6.2\/III\/16\/6.2-1614","metadata":false},{"id":61213,"structure_id":13352,"section_number":"6.2-1615","catch_line":"Other prohibitions applicable to mortgage lenders","url":"\/6.2-1615\/","token":"6.2\/III\/16\/6.2-1615","metadata":false},{"id":80723,"structure_id":13352,"section_number":"6.2-1616","catch_line":"Other prohibitions applicable to mortgage brokers","url":"\/6.2-1616\/","token":"6.2\/III\/16\/6.2-1616","metadata":false},{"id":64232,"structure_id":13352,"section_number":"6.2-1617","catch_line":"Application to certain real estate brokers","url":"\/6.2-1617\/","token":"6.2\/III\/16\/6.2-1617","metadata":false},{"id":58328,"structure_id":13352,"section_number":"6.2-1618","catch_line":"Escrow accounts","url":"\/6.2-1618\/","token":"6.2\/III\/16\/6.2-1618","metadata":false},{"id":69878,"structure_id":13352,"section_number":"6.2-1619","catch_line":"Suspension or revocation of license","url":"\/6.2-1619\/","token":"6.2\/III\/16\/6.2-1619","metadata":false},{"id":72499,"structure_id":13352,"section_number":"6.2-1620","catch_line":"Censuring, suspending, or barring persons","url":"\/6.2-1620\/","token":"6.2\/III\/16\/6.2-1620","metadata":false},{"id":65038,"structure_id":13352,"section_number":"6.2-1621","catch_line":"Filing of written report with Commissioner; events affecting activities of licensee","url":"\/6.2-1621\/","token":"6.2\/III\/16\/6.2-1621","metadata":false},{"id":61967,"structure_id":13352,"section_number":"6.2-1622","catch_line":"Cease and desist orders","url":"\/6.2-1622\/","token":"6.2\/III\/16\/6.2-1622","metadata":false},{"id":85659,"structure_id":13352,"section_number":"6.2-1623","catch_line":"Notice of proposed suspension or revocation","url":"\/6.2-1623\/","token":"6.2\/III\/16\/6.2-1623","metadata":false},{"id":70740,"structure_id":13352,"section_number":"6.2-1624","catch_line":"Civil penalties","url":"\/6.2-1624\/","token":"6.2\/III\/16\/6.2-1624","metadata":false},{"id":82877,"structure_id":13352,"section_number":"6.2-1625","catch_line":"Criminal penalties","url":"\/6.2-1625\/","token":"6.2\/III\/16\/6.2-1625","metadata":false},{"id":83877,"structure_id":13352,"section_number":"6.2-1626","catch_line":"Authority of Attorney General; referral by Commission to Attorney General","url":"\/6.2-1626\/","token":"6.2\/III\/16\/6.2-1626","metadata":false},{"id":73847,"structure_id":13352,"section_number":"6.2-1627","catch_line":"Private actions","url":"\/6.2-1627\/","token":"6.2\/III\/16\/6.2-1627","metadata":false},{"id":73955,"structure_id":13352,"section_number":"6.2-1628","catch_line":"Enforcement of prohibitions on certain practices; recovery of attorney fees","url":"\/6.2-1628\/","token":"6.2\/III\/16\/6.2-1628","metadata":false},{"id":62961,"structure_id":13352,"section_number":"6.2-1629","catch_line":"Prohibited practices; authority of the Attorney General","url":"\/6.2-1629\/","token":"6.2\/III\/16\/6.2-1629","metadata":false}],"previous_section":{"id":73062,"structure_id":13352,"section_number":"6.2-1606","catch_line":"Qualifications","url":"\/6.2-1606\/","token":"6.2\/III\/16\/6.2-1606","metadata":false},"next_section":{"id":76246,"structure_id":13352,"section_number":"6.2-1608","catch_line":"Acquisition of control; application","url":"\/6.2-1608\/","token":"6.2\/III\/16\/6.2-1608","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/6.2-1607\/","history_text":"

This law was first created in 1987. The record of its establishment is cataloged in chapter 596 of that year\u2019s edition of \u201cActs of Assembly,\u201d the annual state publication listing all changes made to the Code of Virginia in that year. Unfortunately, the 1987 \u201cActs\u201d aren\u2019t available online. It has been modified 7 times. Those modifications are cataloged by \u201cThe Acts of Assembly,\u201d a state publication, by year and chapter. Those modifications that can be read on the General Assembly\u2019s website will be linked accordingly. Those modifications are as follows: in 1988, chapter 303; in 1990, chapter 8; in 1992, chapter 283; in 2010, chapter 794<\/a>; in 2011, chapter 435<\/a>; in 2016, chapters 329<\/a> and 360<\/a>; in 2023, chapter 573<\/a>.<\/p>","references":[{"id":71155,"section_number":"6.2-1600","catch_line":"Definitions","order_by":null,"url":"\/6.2-1600\/"}],"refers_to":false,"permalink":{"id":266037,"object_type":"law","relational_id":81215,"identifier":"6.2-1607","token":"6.2\/III\/16\/6.2-1607","url":"\/6.2-1607\/","edition_id":1,"permalink":0,"preferred":1},"url":"\/6.2-1607\/","token":"6.2\/III\/16\/6.2-1607","dublin_core":{"Title":"Licenses; places of business; changes","Type":"Text","Format":"text\/html","Identifier":"\u00a7 6.2-1607","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t

A.<\/span> Each license shall state the address of each office<\/span> at which the business is to be conducted and shall state fully the name of the licensee<\/span>. Each licensee<\/span> shall (i) display proof of licensing upon request and (ii) prominently display at any office<\/span> where the licensee<\/span> conducts business in person<\/span> with a borrower or prospective borrower the telephone number and website address for the Commission<\/span> where borrowers and prospective borrowers may confirm the status of the license. Licenses shall not be transferable or assignable, by operation of law<\/span> or otherwise. No licensee<\/span> shall use any name other than the name set forth on the license issued by the Commission<\/span>. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

B.<\/span> No licensee<\/span> shall open an additional office<\/span> without prior approval of the Commission<\/span>. Applications for such approval shall be made in writing on a form provided by the Commissioner<\/span> and shall be accompanied by payment of a $150 nonrefundable application fee. The application shall be approved unless the Commission<\/span> finds that the applicant has not conducted business under this chapter efficiently, fairly, in the public interest, and in accordance with law<\/span>. The application shall be deemed approved if notice to the contrary has not been mailed by the Commission<\/span> to the applicant within 30 days of the date the application is received by the Commission<\/span>. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

C.<\/span> Every licensee<\/span> shall within 10 days notify the Commissioner<\/span>, in writing, of the closing of any approved office<\/span> and of the name, address and position of each new senior officer, member, partner, or director and provide such other information with respect to any such change as the Commissioner<\/span> may reasonably require. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

D.<\/span> Every license shall remain in force until it expires or has been surrendered, revoked, or suspended. The expiration, surrender, revocation<\/span>, or suspension of a license shall not affect any preexisting legal right or obligation of such lender or broker. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

E.<\/span> Notwithstanding any other provision of this chapter, a mortgage lender<\/span> or mortgage broker<\/span> license shall expire at the end of each calendar year unless it is renewed by a licensee<\/span> prior to the expiration date. A licensee<\/span> may renew its license by (i) requesting renewal through the Registry<\/span> and (ii) complying with any requirements associated with such renewal request that are imposed by the Registry<\/span>. If a mortgage lender<\/span> or mortgage broker<\/span> license has expired, the Commission<\/span> may by regulation permit the former licensee<\/span> to seek license reinstatement after the license expiration date by renewing its license in accordance with this subsection and paying a reinstatement fee as prescribed by the Commission<\/span>. <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

F.<\/span> Licensees<\/span> may allow employees or exclusive agents to work from a remote location<\/span> if: <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

1.<\/span> The licensee<\/span> has written policies and procedures for the supervision of employees or exclusive agents working from a remote location<\/span>. Such written policies and procedures shall include all the requirements of this subsection; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

2.<\/span> Access to the licensee<\/span>’s platforms and customer information is in accordance with the licensee<\/span>’s comprehensive written information security plan; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

3.<\/span> The licensee<\/span> employs appropriate risk-based monitoring and oversight processes, and any employee or exclusive agent who will work from a remote location<\/span> agrees to comply with the licensee<\/span>’s established practices; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

4.<\/span> No in-person<\/span> customer interaction occurs at an employee’s or exclusive agent’s residence, unless such residence is an approved office<\/span>; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

5.<\/span> Physical records are not maintained at a remote location<\/span>; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

6.<\/span> Customer interactions and conversations about consumers comply with federal and state information security requirements, including applicable provisions under the Gramm-Leach-Bliley Act and the Safeguards Rule established by the Federal Trade Commission<\/span>, set forth at 16 C.F.R. Part 314, as such requirements may be amended from time to time; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

7.<\/span> Employees or exclusive agents working at a remote location<\/span> access the licensee<\/span>’s secure systems directly from an out-of-office<\/span> device, including a laptop, phone, desktop computer, or tablet, via a virtual private network (VPN) or comparable system that ensures secure connectivity and requires a password or other forms of authentication to access; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

8.<\/span> The licensee<\/span> ensures that appropriate security updates, patches, or other alterations to the security of all devices used at remote locations<\/span> are installed and maintained; <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

9.<\/span> The licensee<\/span> has the ability to remotely lock or erase company-related contents of any device or otherwise remotely limit access to a licensee<\/span>’s secure systems; and <\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t

10.<\/span> The Nationwide Mortgage Licensing System and Registry<\/span> record of a mortgage loan<\/span> originator working from a remote location<\/span> designates the principal<\/span> place of business as the mortgage loan<\/span> originator’s registered location, unless such mortgage loan<\/span> originator elects an office<\/span> as a registered location. <\/i><\/a><\/p><\/section>","plain_text":" CODE OF VIRGINIA\n\nLICENSES; PLACES OF BUSINESS; CHANGES (\u00a7 6.2-1607)\n\nA. Each license shall state the address of each office at which the business is\nto be conducted and shall state fully the name of the licensee. Each licensee\nshall (i) display proof of licensing upon request and (ii) prominently display\nat any office where the licensee conducts business in person with a borrower or\nprospective borrower the telephone number and website address for the Commission\nwhere borrowers and prospective borrowers may confirm the status of the license.\nLicenses shall not be transferable or assignable, by operation of law or\notherwise. No licensee shall use any name other than the name set forth on the\nlicense issued by the Commission.\n\nB. No licensee shall open an additional office without prior approval of the\nCommission. Applications for such approval shall be made in writing on a form\nprovided by the Commissioner and shall be accompanied by payment of a $150\nnonrefundable application fee. The application shall be approved unless the\nCommission finds that the applicant has not conducted business under this\nchapter efficiently, fairly, in the public interest, and in accordance with law.\nThe application shall be deemed approved if notice to the contrary has not been\nmailed by the Commission to the applicant within 30 days of the date the\napplication is received by the Commission.\n\nC. Every licensee shall within 10 days notify the Commissioner, in writing, of\nthe closing of any approved office and of the name, address and position of each\nnew senior officer, member, partner, or director and provide such other\ninformation with respect to any such change as the Commissioner may reasonably\nrequire.\n\nD. Every license shall remain in force until it expires or has been surrendered,\nrevoked, or suspended. The expiration, surrender, revocation, or suspension of a\nlicense shall not affect any preexisting legal right or obligation of such\nlender or broker.\n\nE. Notwithstanding any other provision of this chapter, a mortgage lender or\nmortgage broker license shall expire at the end of each calendar year unless it\nis renewed by a licensee prior to the expiration date. A licensee may renew its\nlicense by (i) requesting renewal through the Registry and (ii) complying with\nany requirements associated with such renewal request that are imposed by the\nRegistry. If a mortgage lender or mortgage broker license has expired, the\nCommission may by regulation permit the former licensee to seek license\nreinstatement after the license expiration date by renewing its license in\naccordance with this subsection and paying a reinstatement fee as prescribed by\nthe Commission.\n\nF. Licensees may allow employees or exclusive agents to work from a remote\nlocation if:\n\n 1. The licensee has written policies and procedures for the supervision of\n employees or exclusive agents working from a remote location. Such written\n policies and procedures shall include all the requirements of this subsection;\n\n 2. Access to the licensee’s platforms and customer information is in\n accordance with the licensee’s comprehensive written information\n security plan;\n\n 3. The licensee employs appropriate risk-based monitoring and oversight\n processes, and any employee or exclusive agent who will work from a remote\n location agrees to comply with the licensee’s established practices;\n\n 4. No in-person customer interaction occurs at an employee’s or\n exclusive agent’s residence, unless such residence is an approved\n office;\n\n 5. Physical records are not maintained at a remote location;\n\n 6. Customer interactions and conversations about consumers comply with federal\n and state information security requirements, including applicable provisions\n under the Gramm-Leach-Bliley Act and the Safeguards Rule established by the\n Federal Trade Commission, set forth at 16 C.F.R. Part 314, as such\n requirements may be amended from time to time;\n\n 7. Employees or exclusive agents working at a remote location access the\n licensee’s secure systems directly from an out-of-office device,\n including a laptop, phone, desktop computer, or tablet, via a virtual private\n network (VPN) or comparable system that ensures secure connectivity and\n requires a password or other forms of authentication to access;\n\n 8. The licensee ensures that appropriate security updates, patches, or other\n alterations to the security of all devices used at remote locations are\n installed and maintained;\n\n 9. The licensee has the ability to remotely lock or erase company-related\n contents of any device or otherwise remotely limit access to a\n licensee’s secure systems; and\n\n 10. The Nationwide Mortgage Licensing System and Registry record of a mortgage\n loan originator working from a remote location designates the principal place\n of business as the mortgage loan originator’s registered location,\n unless such mortgage loan originator elects an office as a registered\n location.\n\nHISTORY: 1987, c. 596, \u00a7 6.1-416; 1988, c. 303; 1990, c. 8; 1992, c. 283; 2010,\nc. 794; 2011, c. 435; 2016, cc. 329, 360; 2023, c. 573.","edition":{"id":1,"name":"2025","slug":"2025","date_created":"2026-06-21 22:39:22","date_modified":"2026-06-21 22:39:22","current":1,"order_by":1,"last_import":null}}