A. The Department or local department, a children’s residential facility, and a child-placing agency shall do all of the following:
1. Upon the Ombudsman’s request, grant the Ombudsman or the Office access to all information, records, and documents in the possession of the Department or local department, children’s residential facility, or child-placing agency that the Ombudsman considers relevant and necessary in an investigation.
2. Assist the Ombudsman or the Office to obtain the necessary releases of those documents that are specifically restricted.
3. Upon the Ombudsman’s request, provide the Ombudsman or the Office with progress reports concerning the administrative processing of a complaint.
4. Upon the Ombudsman’s request, provide the Ombudsman or the Office the information requested under subdivision 1 or notification within 10 business days after the request that the Department or local department has determined that release of the information would violate federal or state law.
5. Upon the Ombudsman’s request, grant access and provide consent to interview children in foster care who are the subject of or the complainant in an investigation.
B. The Department or local department, a children’s residential facility, and a child-placing agency shall provide the Office’s contact information along with information regarding the provisions of this chapter to a biological parent, prospective adoptive parent, or foster parent. The Department or local department, a children’s residential facility, and a child-placing agency shall also provide the Office’s contact information along with information regarding the provisions of this chapter to any child in foster care age 12 or older upon the opening of a foster care case for such child. If a child turns the age of 12 while in foster care, such child shall be provided the information required by this paragraph on or about his twelfth birthday. Each such child shall receive such required notification annually as long as such child remains in foster care.
C. The Ombudsman and the Office shall have access, in the Ombudsman’s own office, to departmental computer networks pertaining to protective services, foster care, adoption, juvenile delinquency, and the central registry, unless otherwise prohibited by state or federal law or if the release of the information to the Ombudsman would jeopardize federal funding. The cost of implementing this subsection shall be negotiated among the Office and the custodians of such networks.