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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>56315</law_id><section_number>38.2-1834.1</section_number><catch_line>Notification to Commission of termination; notice to agent; immunities; confidentiality; penalties</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><referred_to_by><reference>38.2-1834</reference></referred_to_by><structure><unit label="title" level="1" order_by="1" identifier="38.2">Insurance</unit><unit label="chapter" level="2" order_by="1" identifier="18">Insurance Agents</unit><unit label="article" level="3" order_by="1" identifier="3">Licensing and Appointment of Agents</unit></structure><text>
						<section id="A"><p><span class="prefix-number">A.</span> If an <span class="dictionary">insurer</span> or authorized representative of the <span class="dictionary">insurer</span> that <span class="dictionary">terminates</span> the appointment, employment, <span class="dictionary">contract</span>, or other <span class="dictionary">insurance</span> business relationship with an agent or other licensee under this chapter for a reason set forth in &#xA7; <a class="law" title="Grounds for placing on probation, refusal to issue or renew, revocation, or suspension of license" href="/38.2-1831/">38.2-1831</a> or the <span class="dictionary">insurer</span> has knowledge that the agent was found by a <span class="dictionary">court</span>, government body, or legally authorized self-regulatory organization to have engaged in any of the prohibited conduct described in &#xA7;&#xA7; <a class="law" title="Penalties and liabilities; grounds for placing on probation, refusal to issue or renew, revocation, or suspension of license" href="/38.2-1356/">38.2-1356</a>, <a class="law" title="Penalties and liabilities; grounds for placing on probation, refusal to issue or renew, revocation, or suspension of license" href="/38.2-1363/">38.2-1363</a>, <a class="law" title="Grounds for placing on probation, refusal to issue or renew, revocation, or suspension of license" href="/38.2-1831/">38.2-1831</a>, or <a class="law" title="Grounds for placing on probation, refusal to issue or renew, revocation or suspension of license" href="/38.2-1843/">38.2-1843</a>, the <span class="dictionary">insurer</span> or authorized representative shall certify in writing to the <span class="dictionary">Commission</span> within 30 calendar days following the termination the reason for such termination. Upon the request of the <span class="dictionary">Commission</span>, the <span class="dictionary">insurer</span> or authorized representative shall provide additional information, documents, records, or other data pertaining to the termination or activity of the agent or other licensee. <a id="paragraph-206246" class="section-permalink" href="https://vacode.org/38.2-1834.1/#A"><i class="fa fa-link"/></a></p></section>
						<section id="B"><p><span class="prefix-number">B.</span> The <span class="dictionary">insurer</span> or the authorized representative of the <span class="dictionary">insurer</span> shall promptly notify the <span class="dictionary">Commission</span> in a format acceptable to the <span class="dictionary">Commission</span> if, upon further review or investigation, the <span class="dictionary">insurer</span> discovers additional information that would have been reportable to the <span class="dictionary">Commission</span> in accordance with subsection A had the <span class="dictionary">insurer</span> then known of its existence. <a id="paragraph-206247" class="section-permalink" href="https://vacode.org/38.2-1834.1/#B"><i class="fa fa-link"/></a></p></section>
						<section id="C"><p><span class="prefix-number">C.</span> 1.  Within 15 calendar days after making the notification required by subsections A and B, the <span class="dictionary">insurer</span> shall mail a copy of the notification to the agent at his last known address pursuant to the <span class="dictionary">insurer</span>&#x2019;s records. If the agent is terminated for cause for any of the reasons listed in &#xA7;&#xA0;<a class="law" title="Grounds for placing on probation, refusal to issue or renew, revocation, or suspension of license" href="/38.2-1831/">38.2-1831</a>, the <span class="dictionary">insurer</span> shall provide a copy of the notification to the agent at his last known address by certified mail, return receipt requested, postage prepaid or by overnight delivery using a nationally recognized carrier. <a id="paragraph-206248" class="section-permalink" href="https://vacode.org/38.2-1834.1/#C"><i class="fa fa-link"/></a></p></section>
						<section id="C2" class="indent-1"><p><span class="prefix-number">2.</span> Within 30 calendar days after the agent has received the original or additional notification, the agent may file written comments concerning the substance of the notification with the <span class="dictionary">Commission</span> in the form and manner required by the <span class="dictionary">Commission</span>. The agent shall, by the same means, simultaneously send a copy of the comments to the reporting <span class="dictionary">insurer</span>, and the comments shall become a part of the <span class="dictionary">Commission</span>&#x2019;s file and accompany every copy of a report distributed or disclosed for any reason about the agent as permitted under subsection D. <a id="paragraph-206249" class="section-permalink" href="https://vacode.org/38.2-1834.1/#C2"><i class="fa fa-link"/></a></p></section>
						<section id="D"><p><span class="prefix-number">D.</span> 1.  In the absence of actual <span class="dictionary">malice</span>, an <span class="dictionary">insurer</span>, the authorized representative of the <span class="dictionary">insurer</span>, a producer, the <span class="dictionary">Commission</span>, authorized representatives of the <span class="dictionary">Commission</span>, the <span class="dictionary">NAIC</span>, its affiliates or subsidiaries, or <span class="dictionary">state</span>, federal, and international <span class="dictionary">law</span>-enforcement authorities shall not be subject to civil liability, and a civil <span class="dictionary">cause of action</span> of any nature shall not arise against these entities or their respective agents or employees, as a result of any statement or information required by or provided pursuant to this section or any information relating to any statement that may be requested in writing by the <span class="dictionary">Commission</span>, from an <span class="dictionary">insurer</span> or agent, or a statement by a terminating <span class="dictionary">insurer</span> or agent to an <span class="dictionary">insurer</span> or agent limited solely and exclusively to whether a termination for cause under subsection A was reported to the <span class="dictionary">Commission</span>, provided that the propriety of any termination for cause under subsection A is certified in writing, pursuant to subsection A, by an officer or authorized representative of the <span class="dictionary">insurer</span> or agent terminating the relationship. <a id="paragraph-206250" class="section-permalink" href="https://vacode.org/38.2-1834.1/#D"><i class="fa fa-link"/></a></p></section>
						<section id="D2" class="indent-1"><p><span class="prefix-number">2.</span> In any action brought against a <span class="dictionary">person</span> that may have immunity under subdivision 1 for making any statement required by this section or providing any information relating to any statement that may be requested by the <span class="dictionary">Commission</span>, the <span class="dictionary">party</span> bringing the action shall plead specifically in any <span class="dictionary">allegation</span> that subdivision 1 does not apply because the <span class="dictionary">person</span> making the statement or providing the information did so with actual <span class="dictionary">malice</span>. <a id="paragraph-206251" class="section-permalink" href="https://vacode.org/38.2-1834.1/#D2"><i class="fa fa-link"/></a></p></section>
						<section id="D3" class="indent-1"><p><span class="prefix-number">3.</span> Subdivision 1 or 2 shall not abrogate or modify any existing statutory or <span class="dictionary">common law</span> <span class="dictionary">privileges</span> or immunities. <a id="paragraph-206252" class="section-permalink" href="https://vacode.org/38.2-1834.1/#D3"><i class="fa fa-link"/></a></p></section>
						<section id="E"><p><span class="prefix-number">E.</span> 1.  Any documents, <span class="dictionary">materials</span>, or other information in the control or <span class="dictionary">possession</span> of the <span class="dictionary">Commission</span> that is furnished by an <span class="dictionary">insurer</span>, an agent, or an employee thereof acting on behalf of the <span class="dictionary">insurer</span> or agent, or obtained by the <span class="dictionary">Commission</span> in an investigation pursuant to this chapter shall be confidential by law and privileged, shall not be subject to inspection or review by the general public, shall not be subject to <span class="dictionary">subpoena</span>, and shall not be subject to <span class="dictionary">discovery</span> or <span class="dictionary">admissible</span> in <span class="dictionary">evidence</span> in any private <span class="dictionary">civil action</span>. However, the <span class="dictionary">Commission</span> is authorized to use the documents, <span class="dictionary">materials</span>, or other information in the furtherance of any regulatory or legal action brought as a part of the <span class="dictionary">Commission</span>&#x2019;s duties. <a id="paragraph-206253" class="section-permalink" href="https://vacode.org/38.2-1834.1/#E"><i class="fa fa-link"/></a></p></section>
						<section id="E2" class="indent-1"><p><span class="prefix-number">2.</span> Neither the <span class="dictionary">Commission</span> nor any <span class="dictionary">person</span> who received documents, <span class="dictionary">materials</span>, or other information while acting under the authority of the <span class="dictionary">Commission</span> shall be permitted or required to testify in any private <span class="dictionary">civil action</span> concerning any confidential documents, <span class="dictionary">materials</span>, or information subject to subdivision 1. <a id="paragraph-206254" class="section-permalink" href="https://vacode.org/38.2-1834.1/#E2"><i class="fa fa-link"/></a></p></section>
						<section id="E3" class="indent-1"><p><span class="prefix-number">3.</span> In <span class="dictionary">order</span> to assist in the performance of the <span class="dictionary">Commission</span>&#x2019;s duties under this chapter, the <span class="dictionary">Commission</span>:
				a. May share documents, <span class="dictionary">material</span>, or other information, including the confidential and privileged documents, <span class="dictionary">materials</span>, or information subject to subdivision 1, with other <span class="dictionary">state</span>, federal, and international regulatory agencies, with the <span class="dictionary">NAIC</span>, its affiliates or subsidiaries, and with local, <span class="dictionary">state</span>, federal, and international law-enforcement authorities, provided that the recipient agrees to maintain the confidentiality and privileged status of the document, <span class="dictionary">material</span>, or other information.
				b. May receive documents, <span class="dictionary">materials</span>, or information, including otherwise confidential and privileged documents, <span class="dictionary">materials</span>, or information, from the <span class="dictionary">NAIC</span>, its affiliates or subsidiaries, and from regulatory and law-enforcement officials of other foreign or domestic <span class="dictionary">jurisdictions</span>, and shall maintain as confidential or privileged any document, <span class="dictionary">material</span>, or information received with notice or the understanding that it is confidential or privileged under the <span class="dictionary">laws</span> of the <span class="dictionary">jurisdiction</span> that is the source of the document, <span class="dictionary">material</span>, or information. <a id="paragraph-206255" class="section-permalink" href="https://vacode.org/38.2-1834.1/#E3"><i class="fa fa-link"/></a></p></section>
						<section id="E4" class="indent-1"><p><span class="prefix-number">4.</span> No <span class="dictionary">waiver</span> of any applicable <span class="dictionary">privilege</span> or claim of confidentiality in the documents, <span class="dictionary">materials</span>, or information shall occur as a result of disclosure to the <span class="dictionary">Commission</span> under this section or as a result of sharing as authorized in subdivision 3. <a id="paragraph-206256" class="section-permalink" href="https://vacode.org/38.2-1834.1/#E4"><i class="fa fa-link"/></a></p></section>
						<section id="E5" class="indent-1"><p><span class="prefix-number">5.</span> Nothing in this chapter shall prohibit the <span class="dictionary">Commission</span> from releasing final, adjudicated actions, including for cause terminations that are open to public inspection pursuant to Chapter 4 (&#xA7; <a class="law" title="Subordinates and employees to be appointed to serve at pleasure of Commission" href="/12.1-18/">12.1-18</a> et seq.) of Title 12.1 to a database or other clearinghouse service maintained by the <span class="dictionary">NAIC</span>, its affiliates, or subsidiaries of the <span class="dictionary">NAIC</span>. <a id="paragraph-206257" class="section-permalink" href="https://vacode.org/38.2-1834.1/#E5"><i class="fa fa-link"/></a></p></section>
						<section id="F"><p><span class="prefix-number">F.</span> An <span class="dictionary">insurer</span>, the authorized representative of the <span class="dictionary">insurer</span>, or agent that fails to report as required under the provisions of this section or that is found to have reported with actual <span class="dictionary">malice</span> by a <span class="dictionary">court</span> of competent <span class="dictionary">jurisdiction</span> may, after notice and an opportunity to be heard, have its <span class="dictionary">license</span> or certificate of authority suspended or revoked and may be fined in accordance with Chapter 2 (&#xA7; <a class="law" title="General powers of the Commission relative to insurance" href="/38.2-200/">38.2-200</a> et seq.). <a id="paragraph-206258" class="section-permalink" href="https://vacode.org/38.2-1834.1/#F"><i class="fa fa-link"/></a></p></section></text><history>2001, c. 706; 2002, c. 296; 2008, c. 303; 2025, c. 481.</history><metadata></metadata></law>
