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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>55408</law_id><section_number>38.2-2612</section_number><catch_line>Unfair trade practices</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><structure><unit label="title" level="1" order_by="1" identifier="38.2">Insurance</unit><unit label="chapter" level="2" order_by="1" identifier="26">Home Protection Companies</unit></structure><text>
						<section><p>In addition to the provisions of Chapter 5 (&#xA7;&#xA0;<a class="law" title="Declaration of purpose" href="/38.2-500/">38.2-500</a>) of this title, the <span class="dictionary">Commission</span> may <span class="dictionary">order</span> any <span class="dictionary">home protection company</span> or its representatives to cease and desist from engaging in the following unfair trade practices:</p></section>
						<section id="1"><p><span class="prefix-number">1.</span> The making of any false or misleading statements, either oral or written, in connection with the sale, offer to sell, or advertisement of a home protection <span class="dictionary">contract</span>; <a id="paragraph-203130" class="section-permalink" href="https://vacode.org/38.2-2612/#1"><i class="fa fa-link"/></a></p></section>
						<section id="2"><p><span class="prefix-number">2.</span> The omission of any <span class="dictionary">material</span> statement in connection with the sale, offer to sell, or advertisement of a <span class="dictionary">contract</span> that under the circumstances should have been made in <span class="dictionary">order</span> to make the statements that were made not misleading; <a id="paragraph-203131" class="section-permalink" href="https://vacode.org/38.2-2612/#2"><i class="fa fa-link"/></a></p></section>
						<section id="3"><p><span class="prefix-number">3.</span> The making of any statement that the purchase of a home protection <span class="dictionary">contract</span> is mandatory; <a id="paragraph-203132" class="section-permalink" href="https://vacode.org/38.2-2612/#3"><i class="fa fa-link"/></a></p></section>
						<section id="4"><p><span class="prefix-number">4.</span> The making of any false or misleading statements, either oral or written, about the benefits or services available under the <span class="dictionary">contract</span>; <a id="paragraph-203133" class="section-permalink" href="https://vacode.org/38.2-2612/#4"><i class="fa fa-link"/></a></p></section>
						<section id="5"><p><span class="prefix-number">5.</span> The failure to perform the services promised under the <span class="dictionary">contract</span> in a timely, competent, or workmanlike manner; or <a id="paragraph-203134" class="section-permalink" href="https://vacode.org/38.2-2612/#5"><i class="fa fa-link"/></a></p></section>
						<section id="6"><p><span class="prefix-number">6.</span> Any statement or practice which has the effect of creating or maintaining a <span class="dictionary">fraud</span>. <a id="paragraph-203135" class="section-permalink" href="https://vacode.org/38.2-2612/#6"><i class="fa fa-link"/></a></p></section></text><history>1981, c. 530, &#xA7; 38.1-942; 1986, c. 562.</history><metadata></metadata></law>
