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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>85852</law_id><section_number>38.2-604</section_number><catch_line>Notice of information collection and disclosure practices</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><referred_to_by><reference>38.2-604.1</reference></referred_to_by><structure><unit label="title" level="1" order_by="1" identifier="38.2">Insurance</unit><unit label="chapter" level="2" order_by="1" identifier="6">Insurance Information and Privacy Protection</unit><unit label="article" level="3" order_by="1" identifier="1">Collection, Use, and Dissemination of Information</unit></structure><text>
						<section id="A"><p><span class="prefix-number">A.</span> An <span class="dictionary">insurance institution</span> or <span class="dictionary">agent</span> shall provide a notice of insurance information practices to all <span class="dictionary">applicants</span> or <span class="dictionary">policyholders</span> in connection with <span class="dictionary">insurance transactions</span> as provided in this section: <a id="paragraph-307448" class="section-permalink" href="https://vacode.org/38.2-604/#A"><i class="fa fa-link"/></a></p></section>
						<section id="A1" class="indent-1"><p><span class="prefix-number">1.</span> In the case of an application for insurance a notice shall be provided no later than:
				a. At the time of the delivery of the insurance policy or certificate when <span class="dictionary">personal information</span> is collected only from the <span class="dictionary">applicant</span> or from public records;
				b. At the time the collection of <span class="dictionary">personal information</span> is initiated when <span class="dictionary">personal information</span> is collected from a source other than the <span class="dictionary">applicant</span> or public records; or
				c. Notwithstanding the provisions of subdivision 1 b of subsection A, when an application for insurance is made by telephone and <span class="dictionary">personal information</span> is collected from a source other than the <span class="dictionary">applicant</span> or public records, the notice of insurance information practices may be given orally at the time of application, provided that, if a policy is issued, such notice is given in writing or, if the <span class="dictionary">applicant</span> agrees, in electronic format, no later than at the time of the delivery of the insurance policy or certificate. <a id="paragraph-307449" class="section-permalink" href="https://vacode.org/38.2-604/#A1"><i class="fa fa-link"/></a></p></section>
						<section id="A2" class="indent-1"><p><span class="prefix-number">2.</span> In the case of a policy renewal, a notice shall be provided no later than the policy renewal date, except that no notice shall be required in connection with a policy renewal if:
				a. <span class="dictionary">Personal information</span> is collected only from the <span class="dictionary">policyholder</span> or from public records; or
				b. A notice meeting the requirements of this section has been given within the previous 24 months; or <a id="paragraph-307450" class="section-permalink" href="https://vacode.org/38.2-604/#A2"><i class="fa fa-link"/></a></p></section>
						<section id="A3" class="indent-1"><p><span class="prefix-number">3.</span> In the case of a policy reinstatement or change in insurance benefits, a notice shall be provided no later than the time a request for a policy reinstatement or change in insurance benefits is received by the <span class="dictionary">insurance institution</span>, except that no notice shall be required if <span class="dictionary">personal information</span> is collected only from the <span class="dictionary">policyholder</span> or from public records. <a id="paragraph-307451" class="section-permalink" href="https://vacode.org/38.2-604/#A3"><i class="fa fa-link"/></a></p></section>
						<section id="B"><p><span class="prefix-number">B.</span> The notice required by subsection A of this section shall be in writing or, if the <span class="dictionary">applicant</span> or <span class="dictionary">policyholder</span> agrees, in electronic format, and shall <span class="dictionary">state</span>: <a id="paragraph-307452" class="section-permalink" href="https://vacode.org/38.2-604/#B"><i class="fa fa-link"/></a></p></section>
						<section id="B1" class="indent-1"><p><span class="prefix-number">1.</span> Whether <span class="dictionary">personal information</span> may be collected from <span class="dictionary">persons</span> other than an <span class="dictionary">individual</span> proposed for coverage; <a id="paragraph-307453" class="section-permalink" href="https://vacode.org/38.2-604/#B1"><i class="fa fa-link"/></a></p></section>
						<section id="B2" class="indent-1"><p><span class="prefix-number">2.</span> The types of <span class="dictionary">personal information</span> that may be collected and the types of sources and investigative techniques that may be used to collect such information; <a id="paragraph-307454" class="section-permalink" href="https://vacode.org/38.2-604/#B2"><i class="fa fa-link"/></a></p></section>
						<section id="B3" class="indent-1"><p><span class="prefix-number">3.</span> The types of disclosures made under subdivisions 1, 2, 3, 4, 5, 8, 10, and 12 of subsection B and subdivision 2 of subsection C of &#xA7; <a class="law" title="Disclosure limitations and conditions" href="/38.2-613/">38.2-613</a> and the circumstances under which such disclosures may be made without prior authorization, however only those circumstances need be described that occur with such frequency as to indicate a general business practice; <a id="paragraph-307455" class="section-permalink" href="https://vacode.org/38.2-604/#B3"><i class="fa fa-link"/></a></p></section>
						<section id="B4" class="indent-1"><p><span class="prefix-number">4.</span> A description of the rights established under &#xA7;&#xA7; <a class="law" title="Access to recorded personal information" href="/38.2-608/">38.2-608</a> and <a class="law" title="Correction, amendment, or deletion of recorded personal information" href="/38.2-609/">38.2-609</a> and the manner in which those rights may be exercised; and <a id="paragraph-307456" class="section-permalink" href="https://vacode.org/38.2-604/#B4"><i class="fa fa-link"/></a></p></section>
						<section id="B5" class="indent-1"><p><span class="prefix-number">5.</span> That information obtained from a report prepared by an <span class="dictionary">insurance-support organization</span> may be retained by the <span class="dictionary">insurance-support organization</span> and disclosed to other <span class="dictionary">persons</span>. <a id="paragraph-307457" class="section-permalink" href="https://vacode.org/38.2-604/#B5"><i class="fa fa-link"/></a></p></section>
						<section id="C"><p><span class="prefix-number">C.</span> Instead of the notice prescribed in subsection B of this section, the <span class="dictionary">insurance institution</span> or <span class="dictionary">agent</span> may provide an abbreviated notice in writing or, if the <span class="dictionary">applicant</span> or <span class="dictionary">policyholder</span> agrees, in electronic format, informing the <span class="dictionary">applicant</span> or <span class="dictionary">policyholder</span> that: <a id="paragraph-307458" class="section-permalink" href="https://vacode.org/38.2-604/#C"><i class="fa fa-link"/></a></p></section>
						<section id="C1" class="indent-1"><p><span class="prefix-number">1.</span> <span class="dictionary">Personal information</span> may be collected from <span class="dictionary">persons</span> other than an <span class="dictionary">individual</span> proposed for coverage; <a id="paragraph-307459" class="section-permalink" href="https://vacode.org/38.2-604/#C1"><i class="fa fa-link"/></a></p></section>
						<section id="C2" class="indent-1"><p><span class="prefix-number">2.</span> The information, as well as other personal or <span class="dictionary">privileged information</span> subsequently collected by the <span class="dictionary">insurance institution</span> or <span class="dictionary">agent</span>, in certain circumstances, may be disclosed to third parties without authorization; <a id="paragraph-307460" class="section-permalink" href="https://vacode.org/38.2-604/#C2"><i class="fa fa-link"/></a></p></section>
						<section id="C3" class="indent-1"><p><span class="prefix-number">3.</span> A right of access and correction exists with respect to all <span class="dictionary">personal information</span> collected; and <a id="paragraph-307461" class="section-permalink" href="https://vacode.org/38.2-604/#C3"><i class="fa fa-link"/></a></p></section>
						<section id="C4" class="indent-1"><p><span class="prefix-number">4.</span> The notice prescribed in subsection B of this section will be furnished to the <span class="dictionary">applicant</span> or <span class="dictionary">policyholder</span> upon request. <a id="paragraph-307462" class="section-permalink" href="https://vacode.org/38.2-604/#C4"><i class="fa fa-link"/></a></p></section>
						<section id="D"><p><span class="prefix-number">D.</span> The obligations imposed by this section upon an <span class="dictionary">insurance institution</span> or <span class="dictionary">agent</span> may be satisfied by another <span class="dictionary">insurance institution</span> or <span class="dictionary">agent</span> authorized to act on its behalf. <a id="paragraph-307463" class="section-permalink" href="https://vacode.org/38.2-604/#D"><i class="fa fa-link"/></a></p></section>
						<section id="E"><p><span class="prefix-number">E.</span> An insurance <span class="dictionary">agent</span> shall not be subject to the requirements of this section in any instance where the <span class="dictionary">insurance institution</span> on whose behalf the <span class="dictionary">agent</span> is acting otherwise complies with the requirements contained herein, and the <span class="dictionary">agent</span> does not disclose any <span class="dictionary">personal information</span> to any <span class="dictionary">person</span> other than the <span class="dictionary">insurance institution</span> or its <span class="dictionary">affiliates</span>, or as permitted by &#xA7; <a class="law" title="Disclosure limitations and conditions" href="/38.2-613/">38.2-613</a>. <a id="paragraph-307464" class="section-permalink" href="https://vacode.org/38.2-604/#E"><i class="fa fa-link"/></a></p></section>
						<section id="F"><p><span class="prefix-number">F.</span> [Repealed.] <a id="paragraph-307465" class="section-permalink" href="https://vacode.org/38.2-604/#F"><i class="fa fa-link"/></a></p></section>
						<section id="G"><p><span class="prefix-number">G.</span> An insurance <span class="dictionary">agent</span> seeking to place coverage on behalf of a current <span class="dictionary">policyholder</span> shall be deemed to be in compliance with the requirements of this section in any instance where the <span class="dictionary">agent</span> has provided the notice required by this section within the previous 12 months. <a id="paragraph-307466" class="section-permalink" href="https://vacode.org/38.2-604/#G"><i class="fa fa-link"/></a></p></section></text><history>1981, c. 389, &#xA7; 38.1-57.7; 1986, c. 562; 2001, c. 371; 2002, c. 76; 2003, c. 266.</history><metadata></metadata></law>
