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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>55493</law_id><section_number>38.2-613</section_number><catch_line>Disclosure limitations and conditions</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><referred_to_by><reference>38.2-3456</reference><reference>38.2-602</reference><reference>38.2-604</reference><reference>38.2-604.1</reference><reference>38.2-612.1</reference><reference>38.2-617</reference><reference>52-41</reference></referred_to_by><structure><unit label="title" level="1" order_by="1" identifier="38.2">Insurance</unit><unit label="chapter" level="2" order_by="1" identifier="6">Insurance Information and Privacy Protection</unit><unit label="article" level="3" order_by="1" identifier="1">Collection, Use, and Dissemination of Information</unit></structure><text>
						<section id="A"><p><span class="prefix-number">A.</span> An <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> shall not disclose any <span class="dictionary">medical-record information</span> or <span class="dictionary">privileged information</span> about an <span class="dictionary">individual</span> collected or received in connection with an <span class="dictionary">insurance transaction</span> unless the disclosure is with the written authorization of the <span class="dictionary">individual</span>, provided: <a id="paragraph-203396" class="section-permalink" href="https://vacode.org/38.2-613/#A"><i class="fa fa-link"/></a></p></section>
						<section id="A1" class="indent-1"><p><span class="prefix-number">1.</span> If the authorization is submitted by another <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>, the authorization meets the requirements of &#xA7; <a class="law" title="Content of disclosure authorization forms" href="/38.2-606/">38.2-606</a>; or <a id="paragraph-203397" class="section-permalink" href="https://vacode.org/38.2-613/#A1"><i class="fa fa-link"/></a></p></section>
						<section id="A2" class="indent-1"><p><span class="prefix-number">2.</span> If the authorization is submitted by a <span class="dictionary">person</span> other than an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>, the authorization is:
				a. Dated,
				b. Signed by the <span class="dictionary">individual</span>, and
				c. Obtained two years or less prior to the date a disclosure is sought pursuant to this subdivision. <a id="paragraph-203398" class="section-permalink" href="https://vacode.org/38.2-613/#A2"><i class="fa fa-link"/></a></p></section>
						<section id="B"><p><span class="prefix-number">B.</span> Notwithstanding the provisions of subsection A, an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> may disclose personal or <span class="dictionary">privileged information</span> about an <span class="dictionary">individual</span> collected or received in connection with an <span class="dictionary">insurance transaction</span>, without written authorization, if the disclosure is: <a id="paragraph-203399" class="section-permalink" href="https://vacode.org/38.2-613/#B"><i class="fa fa-link"/></a></p></section>
						<section id="B1" class="indent-1"><p><span class="prefix-number">1.</span> To a <span class="dictionary">person</span> other than an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>, provided the disclosure is reasonably necessary:
				a. To enable that <span class="dictionary">person</span> to perform a business, professional or insurance function for the disclosing <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> and that <span class="dictionary">person</span> agrees not to disclose the information further without the <span class="dictionary">individual</span>&#x2019;s written authorization unless the further disclosure: <a id="paragraph-203400" class="section-permalink" href="https://vacode.org/38.2-613/#B1"><i class="fa fa-link"/></a></p></section>
						<section id="B11" class="indent-2"><p><span class="prefix-number">1.</span> Would otherwise be permitted by this section if made by an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>; or <a id="paragraph-203401" class="section-permalink" href="https://vacode.org/38.2-613/#B11"><i class="fa fa-link"/></a></p></section>
						<section id="B12" class="indent-2"><p><span class="prefix-number">2.</span> Is reasonably necessary for that <span class="dictionary">person</span> to perform its function for the disclosing <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>; or
					b. To enable that <span class="dictionary">person</span> to provide information to the disclosing <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> for the purpose of: <a id="paragraph-203402" class="section-permalink" href="https://vacode.org/38.2-613/#B12"><i class="fa fa-link"/></a></p></section>
						<section id="B11" class="indent-2"><p><span class="prefix-number">1.</span> Determining an <span class="dictionary">individual</span>&#x2019;s eligibility for an insurance benefit or payment; or <a id="paragraph-203403" class="section-permalink" href="https://vacode.org/38.2-613/#B11"><i class="fa fa-link"/></a></p></section>
						<section id="B12" class="indent-2"><p><span class="prefix-number">2.</span> Detecting or preventing criminal activity, <span class="dictionary">fraud</span>, <span class="dictionary">material</span> misrepresentation, or <span class="dictionary">material</span> nondisclosure in connection with an <span class="dictionary">insurance transaction</span>; or <a id="paragraph-203404" class="section-permalink" href="https://vacode.org/38.2-613/#B12"><i class="fa fa-link"/></a></p></section>
						<section id="B2" class="indent-1"><p><span class="prefix-number">2.</span> To an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>, or self-<span class="dictionary">insurer</span>, provided the information disclosed is limited to that which is reasonably necessary:
				a. To detect or prevent criminal activity, <span class="dictionary">fraud</span>, <span class="dictionary">material</span> misrepresentation, or <span class="dictionary">material</span> nondisclosure in connection with <span class="dictionary">insurance transactions</span>; or
				b. For either the disclosing or receiving <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span> or <span class="dictionary">insurance-support organization</span> to perform its function in connection with an <span class="dictionary">insurance transaction</span> involving the <span class="dictionary">individual</span>; or <a id="paragraph-203405" class="section-permalink" href="https://vacode.org/38.2-613/#B2"><i class="fa fa-link"/></a></p></section>
						<section id="B3" class="indent-1"><p><span class="prefix-number">3.</span> To a <span class="dictionary">medical-care institution</span> or <span class="dictionary">medical professional</span> for the purpose of (i) verifying insurance coverage or benefits, (ii) informing an <span class="dictionary">individual</span> of a medical problem of which the <span class="dictionary">individual</span> may not be aware or (iii) conducting an operations or services audit, provided only that information is disclosed as is reasonably necessary to accomplish the foregoing purposes; or <a id="paragraph-203406" class="section-permalink" href="https://vacode.org/38.2-613/#B3"><i class="fa fa-link"/></a></p></section>
						<section id="B4" class="indent-1"><p><span class="prefix-number">4.</span> To an insurance regulatory authority; or <a id="paragraph-203407" class="section-permalink" href="https://vacode.org/38.2-613/#B4"><i class="fa fa-link"/></a></p></section>
						<section id="B5" class="indent-1"><p><span class="prefix-number">5.</span> To a <span class="dictionary">law</span>-enforcement or other government authority:
				a. To protect the interests of the <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span> or <span class="dictionary">insurance-support organization</span> in preventing or prosecuting the perpetration of <span class="dictionary">fraud</span> upon it; or
				b. If the <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> reasonably believes that illegal activities have been conducted by the <span class="dictionary">individual</span>; or
				c. Upon written request of any <span class="dictionary">law</span>-enforcement agency, for all insured or claimant information in the <span class="dictionary">possession</span> of an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> which relates an ongoing criminal investigation. Such <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> shall release such information, including, but not limited to, policy information, premium payment records, record of prior claims by the insured or by another claimant, and information collected in connection with an <span class="dictionary">insurance company</span>&#x2019;s investigation of an application or claim. Any information released to a <span class="dictionary">law</span>-enforcement agency pursuant to such request shall be treated as confidential criminal investigation information and not be disclosed further except as provided by <span class="dictionary">law</span>. Notwithstanding any provision in this article, no <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> shall notify any insured or claimant that information has been requested or supplied pursuant to this section prior to notification from the requesting <span class="dictionary">law</span>-enforcement agency that its criminal investigation is completed. Within ninety days following the completion of any such criminal investigation, the <span class="dictionary">law</span>-enforcement agency making such a request for information shall notify any <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> from whom information was requested that the criminal investigation has been completed; or <a id="paragraph-203408" class="section-permalink" href="https://vacode.org/38.2-613/#B5"><i class="fa fa-link"/></a></p></section>
						<section id="B6" class="indent-1"><p><span class="prefix-number">6.</span> Otherwise permitted or required by <span class="dictionary">law</span>; or <a id="paragraph-203409" class="section-permalink" href="https://vacode.org/38.2-613/#B6"><i class="fa fa-link"/></a></p></section>
						<section id="B7" class="indent-1"><p><span class="prefix-number">7.</span> In response to a facially valid administrative or judicial <span class="dictionary">order</span>, including a <span class="dictionary">search warrant</span> or <span class="dictionary">subpoena</span>; or <a id="paragraph-203410" class="section-permalink" href="https://vacode.org/38.2-613/#B7"><i class="fa fa-link"/></a></p></section>
						<section id="B8" class="indent-1"><p><span class="prefix-number">8.</span> Made for the purpose of conducting actuarial or research studies, provided:
				a. No <span class="dictionary">individual</span> may be identified in any actuarial or research report, and
				b. <span class="dictionary">Materials</span> allowing the <span class="dictionary">individual</span> to be identified are returned or destroyed as soon as they are no longer needed, and
				c. The actuarial or research organization agrees not to disclose the information unless the disclosure would otherwise be permitted by this section if made by an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>; or <a id="paragraph-203411" class="section-permalink" href="https://vacode.org/38.2-613/#B8"><i class="fa fa-link"/></a></p></section>
						<section id="B9" class="indent-1"><p><span class="prefix-number">9.</span> To a <span class="dictionary">party</span> or a representative of a <span class="dictionary">party</span> to a proposed or consummated sale, transfer, merger, or <span class="dictionary">consolidation</span> of all or part of the business of the <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>, provided:
				a. Prior to the consummation of the sale, transfer, merger, or <span class="dictionary">consolidation</span> only such information is disclosed as is reasonably necessary to enable the recipient to make business decisions about the purchase, transfer, merger, or <span class="dictionary">consolidation</span>, and
				b. The recipient agrees not to disclose the information unless the disclosure would otherwise be permitted by this section if made by an <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>; or <a id="paragraph-203412" class="section-permalink" href="https://vacode.org/38.2-613/#B9"><i class="fa fa-link"/></a></p></section>
						<section id="B10" class="indent-1"><p><span class="prefix-number">10.</span> To a <span class="dictionary">nonaffiliated third party</span> whose only use of such information will be in connection with the marketing of a nonfinancial product or service, provided:
				a. No <span class="dictionary">medical-record information</span>, <span class="dictionary">privileged information</span>, or <span class="dictionary">personal information</span> relating to an <span class="dictionary">individual</span>&#x2019;s character, personal habits, mode of living, or general reputation is disclosed, and no classification derived from the information is disclosed,
				b. The <span class="dictionary">individual</span> has been given an opportunity, in accordance with the provisions of subsection A of &#xA7; <a class="law" title="Special requirements for providing financial information to nonaffiliated third parties" href="/38.2-612.1/">38.2-612.1</a>, to indicate that he does not want <span class="dictionary">financial information</span> disclosed for marketing purposes and has given no indication that he does not want the information disclosed, and
				c. The <span class="dictionary">nonaffiliated third party</span> receiving such information agrees not to use it except in connection with the marketing of the product or service; or <a id="paragraph-203413" class="section-permalink" href="https://vacode.org/38.2-613/#B10"><i class="fa fa-link"/></a></p></section>
						<section id="B11" class="indent-1"><p><span class="prefix-number">11.</span> (i) To a <span class="dictionary">consumer reporting agency</span> in accordance with the Fair Credit Reporting Act (15 U.S.C. &#xA7; 1681 et seq.) or (ii) from a <span class="dictionary">consumer report</span> reported by a <span class="dictionary">consumer reporting agency</span>; or <a id="paragraph-203414" class="section-permalink" href="https://vacode.org/38.2-613/#B11"><i class="fa fa-link"/></a></p></section>
						<section id="B12" class="indent-1"><p><span class="prefix-number">12.</span> To a group <span class="dictionary">policyholder</span> for the purpose of reporting claims experience or conducting an audit of the <span class="dictionary">insurance institution</span>&#x2019;s or <span class="dictionary">agent</span>&#x2019;s operations or services, provided the information disclosed is reasonably necessary for the group <span class="dictionary">policyholder</span> to conduct the review or audit; or <a id="paragraph-203415" class="section-permalink" href="https://vacode.org/38.2-613/#B12"><i class="fa fa-link"/></a></p></section>
						<section id="B13" class="indent-1"><p><span class="prefix-number">13.</span> To a professional peer review organization for the purpose of reviewing the service or conduct of a <span class="dictionary">medical-care institution</span> or <span class="dictionary">medical professional</span>; or <a id="paragraph-203416" class="section-permalink" href="https://vacode.org/38.2-613/#B13"><i class="fa fa-link"/></a></p></section>
						<section id="B14" class="indent-1"><p><span class="prefix-number">14.</span> To a governmental authority for the purpose of determining the <span class="dictionary">individual</span>&#x2019;s eligibility for health benefits for which the governmental authority may be liable; or <a id="paragraph-203417" class="section-permalink" href="https://vacode.org/38.2-613/#B14"><i class="fa fa-link"/></a></p></section>
						<section id="B15" class="indent-1"><p><span class="prefix-number">15.</span> To a certificate holder or <span class="dictionary">policyholder</span> for the purpose of providing information regarding the status of an <span class="dictionary">insurance transaction</span>; or <a id="paragraph-203418" class="section-permalink" href="https://vacode.org/38.2-613/#B15"><i class="fa fa-link"/></a></p></section>
						<section id="B16" class="indent-1"><p><span class="prefix-number">16.</span> To a lienholder, mortgagee, assignee, lessor or other <span class="dictionary">person</span> shown on the records of an <span class="dictionary">insurance institution</span> or <span class="dictionary">agent</span> as having a legal or beneficial interest in a policy of insurance, or to <span class="dictionary">persons</span> acting in a fiduciary or representative capacity on behalf of the <span class="dictionary">individual</span>, provided that:
				a. No medical record information is disclosed unless the disclosure would be permitted by this section; and
				b. The information disclosed is limited to that which is reasonably necessary to permit such <span class="dictionary">person</span> to protect his interest in the policy; or <a id="paragraph-203419" class="section-permalink" href="https://vacode.org/38.2-613/#B16"><i class="fa fa-link"/></a></p></section>
						<section id="B17" class="indent-1"><p><span class="prefix-number">17.</span> Necessary to effect, administer, or enforce a transaction requested or authorized by the <span class="dictionary">individual</span>, or in connection with servicing or processing an insurance product or service requested or authorized by the <span class="dictionary">individual</span>, or necessary for reinsurance purposes, or for stop loss or excess loss agreements provided for in subsection B of &#xA7; <a class="law" title="Accident and sickness" href="/38.2-109/">38.2-109</a>; or <a id="paragraph-203420" class="section-permalink" href="https://vacode.org/38.2-613/#B17"><i class="fa fa-link"/></a></p></section>
						<section id="B18" class="indent-1"><p><span class="prefix-number">18.</span> Pursuant to any federal Health Insurance Portability and Accountability Act privacy rules promulgated by the United <span class="dictionary">States</span> Department of Health and Human Services. <a id="paragraph-203421" class="section-permalink" href="https://vacode.org/38.2-613/#B18"><i class="fa fa-link"/></a></p></section>
						<section id="C"><p><span class="prefix-number">C.</span> An <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span> may disclose information about an <span class="dictionary">individual</span> collected or received in connection with an <span class="dictionary">insurance transaction</span>, without written authorization, if the disclosure is: <a id="paragraph-203422" class="section-permalink" href="https://vacode.org/38.2-613/#C"><i class="fa fa-link"/></a></p></section>
						<section id="C1" class="indent-1"><p><span class="prefix-number">1.</span> To a <span class="dictionary">nonaffiliated third party</span> whose only use of such information will be to perform services for or functions on behalf of the <span class="dictionary">insurance institution</span> in connection with the marketing of the <span class="dictionary">insurance institution</span>&#x2019;s product or service or the marketing of products or services offered pursuant to a <span class="dictionary">joint marketing agreement</span>, provided:
				a. No <span class="dictionary">medical-record information</span> or <span class="dictionary">privileged information</span> is disclosed without the <span class="dictionary">individual</span>&#x2019;s written authorization unless such disclosure is otherwise permitted by subsection B,
				b. With respect to <span class="dictionary">financial information</span>, the <span class="dictionary">individual</span> has been given the notice required by subsection B of &#xA7; <a class="law" title="Notice of financial information collection and disclosure practices" href="/38.2-604.1/">38.2-604.1</a>, and
				c. The <span class="dictionary">person</span> receiving such <span class="dictionary">financial information</span> agrees, by <span class="dictionary">contract</span>, (i) not to use it except to perform services for or functions on behalf of the <span class="dictionary">insurance institution</span> in connection with the marketing of the <span class="dictionary">insurance institution</span>&#x2019;s product or service or the marketing of products or services offered pursuant to a <span class="dictionary">joint marketing agreement</span>, or as permitted under subsection B and (ii) to maintain the confidentiality of such information and not disclose it to any other <span class="dictionary">nonaffiliated third party</span> unless such disclosure would otherwise be permitted by this section if made by the <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>; <a id="paragraph-203423" class="section-permalink" href="https://vacode.org/38.2-613/#C1"><i class="fa fa-link"/></a></p></section>
						<section id="C2" class="indent-1"><p><span class="prefix-number">2.</span> To an <span class="dictionary">affiliate</span>, provided:
				a. No <span class="dictionary">medical-record information</span> or <span class="dictionary">privileged information</span> is disclosed without the <span class="dictionary">individual</span>&#x2019;s written authorization unless such disclosure is otherwise permitted by subsection B, and
				b. The <span class="dictionary">affiliate</span> receiving the information does not disclose the information except as would otherwise be permitted by this section if such disclosure were made by the <span class="dictionary">insurance institution</span>, <span class="dictionary">agent</span>, or <span class="dictionary">insurance-support organization</span>. <a id="paragraph-203424" class="section-permalink" href="https://vacode.org/38.2-613/#C2"><i class="fa fa-link"/></a></p></section>
						<section id="D"><p><span class="prefix-number">D.</span> 1. No <span class="dictionary">person</span> proposing to <span class="dictionary">issue</span>, re-<span class="dictionary">issue</span>, or renew any policy, <span class="dictionary">contract</span>, or plan of accident and sickness insurance defined in &#xA7;&#xA0;<a class="law" title="Accident and sickness" href="/38.2-109/">38.2-109</a>, but excluding disability income insurance, issued by any (i) <span class="dictionary">insurer</span> providing hospital, medical and surgical or major medical coverage on an expense incurred basis, (ii) corporation providing a <span class="dictionary">health services plan</span>, or (iii) health maintenance organization providing a health care plan for health care services shall disclose any <span class="dictionary">genetic information</span> about an <span class="dictionary">individual</span> or a member of such <span class="dictionary">individual</span>&#x2019;s family collected or received in connection with any <span class="dictionary">insurance transaction</span> unless the disclosure is made with the written authorization of the <span class="dictionary">individual</span>. <a id="paragraph-203425" class="section-permalink" href="https://vacode.org/38.2-613/#D"><i class="fa fa-link"/></a></p></section>
						<section id="D2" class="indent-1"><p><span class="prefix-number">2.</span> For the purpose of this subsection, &#x201C;<span class="dictionary">genetic information</span>&#x201D; means information about genes, gene products, or inherited characteristics that may derive from an <span class="dictionary">individual</span> or a family member. <a id="paragraph-203426" class="section-permalink" href="https://vacode.org/38.2-613/#D2"><i class="fa fa-link"/></a></p></section>
						<section id="D3" class="indent-1"><p><span class="prefix-number">3.</span> <span class="dictionary">Agents</span> and insurance support organizations shall be subject to the provisions of this subsection to the extent of their participation in the <span class="dictionary">issue</span>, re-<span class="dictionary">issue</span>, or renewal of any policy, <span class="dictionary">contract</span>, or plan of accident and sickness insurance defined in &#xA7; <a class="law" title="Accident and sickness" href="/38.2-109/">38.2-109</a>, but excluding disability income insurance. <a id="paragraph-203427" class="section-permalink" href="https://vacode.org/38.2-613/#D3"><i class="fa fa-link"/></a></p></section>
						<section id="E"><p><span class="prefix-number">E.</span> Any notices, disclosures, or authorizations required by this section may be provided electronically if the <span class="dictionary">individual</span> agrees. <a id="paragraph-203428" class="section-permalink" href="https://vacode.org/38.2-613/#E"><i class="fa fa-link"/></a></p></section>
						<section id="F"><p><span class="prefix-number">F.</span> Any <span class="dictionary">privileged information</span> about an <span class="dictionary">individual</span> that is disclosed in violation of this section shall be available to that <span class="dictionary">individual</span> in accordance with the provisions of &#xA7;&#xA7; <a class="law" title="Access to recorded personal information" href="/38.2-608/">38.2-608</a> and <a class="law" title="Correction, amendment, or deletion of recorded personal information" href="/38.2-609/">38.2-609</a>. <a id="paragraph-203429" class="section-permalink" href="https://vacode.org/38.2-613/#F"><i class="fa fa-link"/></a></p></section>
						<section id="G"><p><span class="prefix-number">G.</span> Except in the case of disclosures made pursuant to subdivision B 10, the requirements of subsection A of &#xA7; <a class="law" title="Special requirements for providing financial information to nonaffiliated third parties" href="/38.2-612.1/">38.2-612.1</a> shall not apply when information is disclosed pursuant to this section. <a id="paragraph-203430" class="section-permalink" href="https://vacode.org/38.2-613/#G"><i class="fa fa-link"/></a></p></section></text><history>1981, c. 389, &#xA7; 38.1-57.16; 1986, c. 562; 1987, c. 325; 1996, c. 704; 2001, c. 371; 2020, c. 264.</history><metadata></metadata></law>
