<?xml version="1.0"?>
<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>86330</law_id><section_number>56-532</section_number><catch_line>Tariff filings</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><structure><unit label="title" level="1" order_by="1" identifier="56">Public Service Companies</unit><unit label="chapter" level="2" order_by="1" identifier="19">Small Investor-Owned Telephone Utility Act</unit></structure><text>
						<section id="A"><p><span class="prefix-number">A.</span> Any change in any <span class="dictionary">rate</span>, toll, charge, fee, rule, or regulation (hereafter collectively referred to as tariffs) of a <span class="dictionary">small investor-owned telephone utility</span> shall become effective thirty days after notice has been mailed to each customer unless: <a id="paragraph-309193" class="section-permalink" href="https://vacode.org/56-532/#A"><i class="fa fa-link"/></a></p></section>
						<section id="A1" class="indent-1"><p><span class="prefix-number">1.</span> A protest or objection is filed by the lesser of 5 percent or 150 customers subject to a <span class="dictionary">small investor-owned telephone utility</span>&#x2019;s tariffs; or <a id="paragraph-309194" class="section-permalink" href="https://vacode.org/56-532/#A1"><i class="fa fa-link"/></a></p></section>
						<section id="A2" class="indent-1"><p><span class="prefix-number">2.</span> The <span class="dictionary">Commission</span> acts, on its own <span class="dictionary">motion</span>, to investigate the utility&#x2019;s tariffs after at least thirty days&#x2019; notice by the utility to the <span class="dictionary">Commission</span> and to the public. <a id="paragraph-309195" class="section-permalink" href="https://vacode.org/56-532/#A2"><i class="fa fa-link"/></a></p></section>
						<section id="B"><p><span class="prefix-number">B.</span> Whenever the lesser of 5 percent or 150 customers subject to a <span class="dictionary">small investor-owned telephone utility</span>&#x2019;s tariffs file a protest or objection to any change in any schedule of that utility&#x2019;s tariffs, the <span class="dictionary">Commission</span> may suspend the enforcement of any or all of the proposed tariffs for a period not exceeding 150 days from the date of the filing of those tariffs with the <span class="dictionary">Commission</span> and shall convene a <span class="dictionary">hearing</span> to determine whether the proposed tariffs are reasonable and just. At the conclusion of the <span class="dictionary">hearing</span>, the <span class="dictionary">Commission</span> may fix and <span class="dictionary">order</span> substituted tariffs as shall be just and reasonable. <a id="paragraph-309196" class="section-permalink" href="https://vacode.org/56-532/#B"><i class="fa fa-link"/></a></p></section>
						<section id="C"><p><span class="prefix-number">C.</span> Notice of the suspension of any proposed tariff and the scheduling of a <span class="dictionary">hearing</span> shall be given by the <span class="dictionary">Commission</span> to the <span class="dictionary">small investor-owned telephone utility</span> prior to the expiration of the thirty days&#x2019; notice to the <span class="dictionary">Commission</span> and to the public as prescribed in subsection A of this section. If the proceeding has not been concluded and an <span class="dictionary">order</span> made at the expiration of the suspension period, after notice to the <span class="dictionary">Commission</span> by the utility making the filing, the proposed tariffs shall go into effect. Where increased <span class="dictionary">rates</span>, tolls, or charges are thus made effective, the <span class="dictionary">Commission</span> shall by <span class="dictionary">order</span>: <a id="paragraph-309197" class="section-permalink" href="https://vacode.org/56-532/#C"><i class="fa fa-link"/></a></p></section>
						<section id="C1" class="indent-1"><p><span class="prefix-number">1.</span> Require the <span class="dictionary">small investor-owned telephone utility</span> to furnish a <span class="dictionary">bond</span>, which at the <span class="dictionary">Commission</span>&#x2019;s discretion may bear interest at a <span class="dictionary">rate</span> specified by the <span class="dictionary">Commission</span>, in <span class="dictionary">order</span> to refund any amounts ordered by the <span class="dictionary">Commission</span>; <a id="paragraph-309198" class="section-permalink" href="https://vacode.org/56-532/#C1"><i class="fa fa-link"/></a></p></section>
						<section id="C2" class="indent-1"><p><span class="prefix-number">2.</span> Require the utility to keep detailed accounts of all amounts received by reason of such increase; and <a id="paragraph-309199" class="section-permalink" href="https://vacode.org/56-532/#C2"><i class="fa fa-link"/></a></p></section>
						<section id="C3" class="indent-1"><p><span class="prefix-number">3.</span> Upon completion of the <span class="dictionary">hearing</span> and decision, <span class="dictionary">order</span> the <span class="dictionary">small investor-owned telephone utility</span> to refund the portion of such increased <span class="dictionary">rates</span>, tolls, or charges found by the <span class="dictionary">Commission</span>&#x2019;s decision to be unjustified. <a id="paragraph-309200" class="section-permalink" href="https://vacode.org/56-532/#C3"><i class="fa fa-link"/></a></p></section>
						<section id="D"><p><span class="prefix-number">D.</span> The <span class="dictionary">Commission</span> may, acting on its own <span class="dictionary">motion</span>, suspend the utility&#x2019;s proposed tariffs. The <span class="dictionary">Commission</span> shall give notice of its intention to suspend the proposed tariffs to the <span class="dictionary">small investor-owned telephone utility</span> within thirty days&#x2019; notice after the filing of these proposed tariffs. <a id="paragraph-309201" class="section-permalink" href="https://vacode.org/56-532/#D"><i class="fa fa-link"/></a></p></section>
						<section id="E"><p><span class="prefix-number">E.</span> The <span class="dictionary">Commission</span> is authorized to promulgate any rules necessary to implement this section. <a id="paragraph-309202" class="section-permalink" href="https://vacode.org/56-532/#E"><i class="fa fa-link"/></a></p></section></text><history>1986, c. 337.</history><metadata></metadata></law>
