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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>66252</law_id><section_number>56-585</section_number><catch_line>Default service</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><referred_to_by><reference>56-576</reference><reference>56-577</reference><reference>56-581</reference><reference>56-585.1:10</reference><reference>56-590</reference></referred_to_by><structure><unit label="title" level="1" order_by="1" identifier="56">Public Service Companies</unit><unit label="chapter" level="2" order_by="1" identifier="23">Virginia Electric Utility Regulation Act</unit></structure><text>
						<section id="A"><p><span class="prefix-number">A.</span> The <span class="dictionary">Commission</span> shall, after notice and opportunity for <span class="dictionary">hearing</span>, (i) determine the components of <span class="dictionary">default service</span> and (ii) establish one or more programs making such services available to <span class="dictionary">retail customers</span> requiring them during the availability throughout the Commonwealth of <span class="dictionary">customer choice</span> for all <span class="dictionary">retail customers</span> as established pursuant to &#xA7; <a class="law" title="Schedule for transition to retail competition; Commission authority; exemptions; pilot programs" href="/56-577/">56-577</a>. For purposes of this chapter, &#x201C;<span class="dictionary">default service</span>&#x201D; means service made available under this section to <span class="dictionary">retail customers</span> who (i) do not affirmatively select a <span class="dictionary">supplier</span>, (ii) are unable to obtain service from an alternative <span class="dictionary">supplier</span>, or (iii) have contracted with an alternative <span class="dictionary">supplier</span> who fails to perform. Availability of <span class="dictionary">default service</span> shall expire upon the expiration or termination of capped <span class="dictionary">rates</span>. <a id="paragraph-240626" class="section-permalink" href="https://vacode.org/56-585/#A"><i class="fa fa-link"/></a></p></section>
						<section id="B"><p><span class="prefix-number">B.</span> A <span class="dictionary">distributor</span> shall have the obligation and right to be the <span class="dictionary">supplier</span> of <span class="dictionary">default services</span> in its certificated service territory, and shall do so, in a safe and reliable manner, at <span class="dictionary">rates</span> determined pursuant to subsection C; however, the <span class="dictionary">Commission</span> may not require a <span class="dictionary">distributor</span>, or <span class="dictionary">affiliate</span> thereof, to provide any such services outside the territory in which such <span class="dictionary">distributor</span> provides service. <a id="paragraph-240627" class="section-permalink" href="https://vacode.org/56-585/#B"><i class="fa fa-link"/></a></p></section>
						<section id="C"><p><span class="prefix-number">C.</span> Until the expiration or termination of capped <span class="dictionary">rates</span>, the <span class="dictionary">rates</span> for <span class="dictionary">default service</span> shall equal the capped <span class="dictionary">rates</span> established pursuant to subdivision A 2 of &#xA7; <a class="law" title="Rate caps" href="/56-582/">56-582</a>. <a id="paragraph-240628" class="section-permalink" href="https://vacode.org/56-585/#C"><i class="fa fa-link"/></a></p></section>
						<section id="D"><p><span class="prefix-number">D.</span> A distribution electric <span class="dictionary">cooperative</span>, or one or more <span class="dictionary">affiliates</span> thereof, shall have the obligation and right to be the <span class="dictionary">supplier</span> of <span class="dictionary">default services</span> in its certificated service territory. A distribution electric <span class="dictionary">cooperative</span>&#x2019;s <span class="dictionary">rates</span> for such <span class="dictionary">default services</span> shall be the capped <span class="dictionary">rate</span> for the duration of the capped <span class="dictionary">rate</span> period. Subsections B and C shall not apply to a distribution electric <span class="dictionary">cooperative</span> or its <span class="dictionary">rates</span>. Such <span class="dictionary">default services</span>, for the purposes of this subsection, shall include the <span class="dictionary">supply</span> of electric energy. <a id="paragraph-240629" class="section-permalink" href="https://vacode.org/56-585/#D"><i class="fa fa-link"/></a></p></section></text><history>1999, c. 411; 2000, c. 991; 2001, c. 748; 2003, c. 885; 2004, c. 827; 2007, cc. 888, 933.</history><metadata></metadata></law>
