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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>69891</law_id><section_number>59.1-508.16</section_number><catch_line>Limitations on electronic self-help</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><referred_to_by><reference>59.1-501.15</reference><reference>59.1-506.5</reference></referred_to_by><structure><unit label="title" level="1" order_by="1" identifier="59.1">Trade and Commerce</unit><unit label="chapter" level="2" order_by="1" identifier="43">Uniform Computer Information Transactions Act</unit><unit label="article" level="3" order_by="1" identifier="8">Remedies</unit></structure><text>
						<section id="a"><p><span class="prefix-number">a.</span> In this section, <a id="paragraph-252551" class="section-permalink" href="https://vacode.org/59.1-508.16/#a"><i class="fa fa-link"/></a></p></section>
						<section id="a1" class="indent-1"><p><span class="prefix-number">1.</span> &#x201C;<span class="dictionary">electronic self-help</span>&#x201D; means the use of electronic means to exercise a licensor&#x2019;s rights under &#xA7; <a class="law" title="Right to possession and to prevent use" href="/59.1-508.15/">59.1-508.15</a> (b); and <a id="paragraph-252552" class="section-permalink" href="https://vacode.org/59.1-508.16/#a1"><i class="fa fa-link"/></a></p></section>
						<section id="a2" class="indent-1"><p><span class="prefix-number">2.</span> &#x201C;<span class="dictionary">wrongful use of electronic self-help</span>&#x201D; means use of electronic self-help other than in compliance with this section. <a id="paragraph-252553" class="section-permalink" href="https://vacode.org/59.1-508.16/#a2"><i class="fa fa-link"/></a></p></section>
						<section id="b"><p><span class="prefix-number">b.</span> On cancellation of a license, electronic self-help is not permitted, except as provided in this section. Notwithstanding any provision to the contrary, electronic self-help is prohibited in mass-market transactions. <a id="paragraph-252554" class="section-permalink" href="https://vacode.org/59.1-508.16/#b"><i class="fa fa-link"/></a></p></section>
						<section id="c"><p><span class="prefix-number">c.</span> If the parties agree to permit electronic self-help, a licensee shall separately manifest assent to a term authorizing use of electronic self-help. In accordance with subsection (c) of &#xA7;&#xA0;<a class="law" title="Manifesting assent" href="/59.1-501.12/">59.1-501.12</a>, a general assent to a license containing a term authorizing use of electronic self-help is not sufficient to manifest assent to the use of electronic self-help. The term must: <a id="paragraph-252555" class="section-permalink" href="https://vacode.org/59.1-508.16/#c"><i class="fa fa-link"/></a></p></section>
						<section id="c1" class="indent-1"><p><span class="prefix-number">1.</span> provide for notice of exercise as provided in subsection (d); <a id="paragraph-252556" class="section-permalink" href="https://vacode.org/59.1-508.16/#c1"><i class="fa fa-link"/></a></p></section>
						<section id="c2" class="indent-1"><p><span class="prefix-number">2.</span> state the name of the person designated by the licensee to which notice of exercise must be given and the manner in which notice must be given and place to which notice must be sent to that person; and <a id="paragraph-252557" class="section-permalink" href="https://vacode.org/59.1-508.16/#c2"><i class="fa fa-link"/></a></p></section>
						<section id="c3" class="indent-1"><p><span class="prefix-number">3.</span> provide a simple procedure for the licensee to change the designated person or place. <a id="paragraph-252558" class="section-permalink" href="https://vacode.org/59.1-508.16/#c3"><i class="fa fa-link"/></a></p></section>
						<section id="d"><p><span class="prefix-number">d.</span> Before resorting to electronic self-help authorized by a term of the license, the licensor shall give notice in a record to the person designated by the licensee stating: <a id="paragraph-252559" class="section-permalink" href="https://vacode.org/59.1-508.16/#d"><i class="fa fa-link"/></a></p></section>
						<section id="d1" class="indent-1"><p><span class="prefix-number">1.</span> that the licensor intends to resort to electronic self-help as a remedy on or after forty-five days following receipt by the licensee of the notice; <a id="paragraph-252560" class="section-permalink" href="https://vacode.org/59.1-508.16/#d1"><i class="fa fa-link"/></a></p></section>
						<section id="d2" class="indent-1"><p><span class="prefix-number">2.</span> the nature of the claimed breach that entitles the licensor to resort to self-help; and <a id="paragraph-252561" class="section-permalink" href="https://vacode.org/59.1-508.16/#d2"><i class="fa fa-link"/></a></p></section>
						<section id="d3" class="indent-1"><p><span class="prefix-number">3.</span> the name, title, and address, including direct telephone number, facsimile number, or e-mail address, to which the licensee may communicate concerning the claimed breach. <a id="paragraph-252562" class="section-permalink" href="https://vacode.org/59.1-508.16/#d3"><i class="fa fa-link"/></a></p></section>
						<section id="e"><p><span class="prefix-number">e.</span> A licensee may recover direct and incidental <span class="dictionary">damages</span> caused by <span class="dictionary">wrongful use of electronic self-help</span>. The licensee may also recover consequential <span class="dictionary">damages</span> for <span class="dictionary">wrongful use of electronic self-help</span>, whether or not those <span class="dictionary">damages</span> are excluded by the terms of the license, if: <a id="paragraph-252563" class="section-permalink" href="https://vacode.org/59.1-508.16/#e"><i class="fa fa-link"/></a></p></section>
						<section id="e1" class="indent-1"><p><span class="prefix-number">1.</span> within the period specified in subsection (d) (1), the licensee gives notice to the licensor&#x2019;s designated person describing in good faith the general nature and magnitude of <span class="dictionary">damages</span>; <a id="paragraph-252564" class="section-permalink" href="https://vacode.org/59.1-508.16/#e1"><i class="fa fa-link"/></a></p></section>
						<section id="e2" class="indent-1"><p><span class="prefix-number">2.</span> the licensor has reason to know the <span class="dictionary">damages</span> of the type described in subsection (f) may result from the <span class="dictionary">wrongful use of electronic self-help</span>; or <a id="paragraph-252565" class="section-permalink" href="https://vacode.org/59.1-508.16/#e2"><i class="fa fa-link"/></a></p></section>
						<section id="e3" class="indent-1"><p><span class="prefix-number">3.</span> the licensor does not provide the notice required in subsection (d). <a id="paragraph-252566" class="section-permalink" href="https://vacode.org/59.1-508.16/#e3"><i class="fa fa-link"/></a></p></section>
						<section id="f"><p><span class="prefix-number">f.</span> Even if the licensor complies with subsections (c) and (d), electronic self-help may not be used if the licensor has reason to know that its use will result in substantial injury or harm to the public health or safety or grave harm to the public interest substantially affecting third persons not involved in the dispute. <a id="paragraph-252567" class="section-permalink" href="https://vacode.org/59.1-508.16/#f"><i class="fa fa-link"/></a></p></section>
						<section id="g"><p><span class="prefix-number">g.</span> A <span class="dictionary">court</span> of competent <span class="dictionary">jurisdiction</span> of the Commonwealth shall give prompt consideration to a <span class="dictionary">petition</span> for injunctive relief and may enjoin, temporarily or permanently, the licensor from exercising electronic self-help even if authorized by a license term or enjoin the licensee from misappropriation or misuse of computer information, as may be appropriate, upon consideration of the following: <a id="paragraph-252568" class="section-permalink" href="https://vacode.org/59.1-508.16/#g"><i class="fa fa-link"/></a></p></section>
						<section id="g1" class="indent-1"><p><span class="prefix-number">1.</span> harm of the kinds stated in subsection (f), or the threat thereof, whether or not the licensor has reason to know of those circumstances; <a id="paragraph-252569" class="section-permalink" href="https://vacode.org/59.1-508.16/#g1"><i class="fa fa-link"/></a></p></section>
						<section id="g2" class="indent-1"><p><span class="prefix-number">2.</span> irreparable harm or threat of irreparable harm to the licensee or licensor; <a id="paragraph-252570" class="section-permalink" href="https://vacode.org/59.1-508.16/#g2"><i class="fa fa-link"/></a></p></section>
						<section id="g3" class="indent-1"><p><span class="prefix-number">3.</span> that the <span class="dictionary">party</span> seeking the relief is more likely than not to succeed under his claim when it is finally adjudicated; <a id="paragraph-252571" class="section-permalink" href="https://vacode.org/59.1-508.16/#g3"><i class="fa fa-link"/></a></p></section>
						<section id="g4" class="indent-1"><p><span class="prefix-number">4.</span> that all of the conditions to entitle a person to the relief under the <span class="dictionary">laws</span> of the Commonwealth have been fulfilled; and <a id="paragraph-252572" class="section-permalink" href="https://vacode.org/59.1-508.16/#g4"><i class="fa fa-link"/></a></p></section>
						<section id="g5" class="indent-1"><p><span class="prefix-number">5.</span> that the <span class="dictionary">party</span> that may be adversely affected is adequately protected against loss, including a loss because of misappropriation or misuse of computer information, that he may suffer because the relief is granted under this chapter. <a id="paragraph-252573" class="section-permalink" href="https://vacode.org/59.1-508.16/#g5"><i class="fa fa-link"/></a></p></section>
						<section id="h"><p><span class="prefix-number">h.</span> Before breach of <span class="dictionary">contract</span>, rights or obligations under this section may not be waived or varied by an agreement, but the parties may prohibit use of electronic self-help, and the parties, in the term referred to in subsection (c), may specify additional provisions more favorable to the licensee. <a id="paragraph-252574" class="section-permalink" href="https://vacode.org/59.1-508.16/#h"><i class="fa fa-link"/></a></p></section>
						<section id="i"><p><span class="prefix-number">i.</span> This section does not apply if the licensor obtains physical <span class="dictionary">possession</span> of a copy without a breach of the peace and without the use of electronic self-help; in which case, a lawfully obtained copy may be erased or disabled by electronic means. <a id="paragraph-252575" class="section-permalink" href="https://vacode.org/59.1-508.16/#i"><i class="fa fa-link"/></a></p></section></text><history>2000, cc. 101, 996; 2001, c. 763.</history><metadata></metadata></law>
