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<law><site_title>Virginia Decoded</site_title><site_url>https://vacode.org</site_url><law_id>71560</law_id><section_number>8.01-27.5</section_number><catch_line>Duty of in-network providers to submit claims to health insurers; liability of covered patients for unbilled health care services</catch_line><edition url="https://vacode.org/2025/" slug="2025" current="TRUE" last_updated="">2025</edition><referred_to_by><reference>59.1-200</reference></referred_to_by><structure><unit label="title" level="1" order_by="1" identifier="8.01">Civil Remedies and Procedure</unit><unit label="chapter" level="2" order_by="1" identifier="3">Actions</unit><unit label="article" level="3" order_by="1" identifier="2">Actions on Contracts Generally</unit></structure><text>
						<section id="A"><p><span class="prefix-number">A.</span> As used in this section:
			&#x201C;<span class="dictionary">Covered patient</span>&#x201D; means a patient whose <span class="dictionary">health care services</span> are covered under terms of a <span class="dictionary">health care policy</span>.
			&#x201C;<span class="dictionary">Health care policy</span>&#x201D; means any health care plan, subscription <span class="dictionary">contract</span>, <span class="dictionary">evidence</span> of coverage, certificate, health services plan, medical or hospital services plan, accident and sickness insurance policy or certificate, or other similar certificate, policy, <span class="dictionary">contract</span>, or arrangement, and any endorsement or rider thereto, offered, arranged, issued, or administered by a <span class="dictionary">health insurer</span> to an individual or a group <span class="dictionary">contract</span> holder to cover all or a portion of the cost of individuals, or their eligible dependents, receiving covered <span class="dictionary">health care services</span>. &#x201C;<span class="dictionary">Health care policy</span>&#x201D; includes coverages issued pursuant to (i) Chapter 28 (&#xA7; <a class="law" title="Disability to hold state office" href="/2.2-2800/">2.2-2800</a> et seq.) of Title 2.2 (state employees); (ii) &#xA7; <a class="law" title="Health insurance program for employees of local governments, local officers, teachers, etc.; definitions" href="/2.2-1204/">2.2-1204</a> (local choice); (iii) 5 U.S.C. &#xA7; 8901 et seq. (federal employees); (iv) an employee welfare benefit plan as defined in 29 U.S.C. &#xA7; 1002 (1) of the Employee Retirement Income Security Act of 1974 (ERISA) that is self-insured or self-funded; and (v) Title XVIII of the Social Security Act, 42 U.S.C. &#xA7; 1395 et seq. (Medicare), Title XIX of the Social Security Act, 42 U.S.C. &#xA7; 1396 et seq. (Medicaid), or Title XXI of the Social Security Act, 42 U.S.C. &#xA7; 1397aa et seq. (CHIP). &#x201C;<span class="dictionary">Health care policy</span>&#x201D; does not include (a) Chapter 55 of Title 10 of the United States Code, 10 U.S.C. &#xA7; 1071 et seq. (TRICARE); (b) subscription <span class="dictionary">contracts</span> for one or more dental or optometric services plans that are subject to Chapter 45 (&#xA7; <a class="law" title="Applicability of chapter" href="/38.2-4500/">38.2-4500</a> et seq.) of Title 38.2; (c) insurance policies that provide coverage, singly or in combination, for death, dismemberment, disability, or hospital and medical care caused by or necessitated as a result of accident or specified kinds of accidents, including student accident, sports accident, blanket accident, specific accident, and accidental death and dismemberment policies; (d) credit life insurance and credit accident and sickness insurance issued pursuant to Chapter 37.1 (&#xA7; <a class="law" title="Scope" href="/38.2-3717/">38.2-3717</a> et seq.) of Title 38.2; (e) insurance policies that provide payments when an insured is disabled or unable to work because of illness, disease, or injury, including incidental benefits; (f) long-term care insurance as defined in &#xA7; <a class="law" title="Definitions" href="/38.2-5200/">38.2-5200</a>; (g) plans providing only limited <span class="dictionary">health care services</span> under &#xA7; <a class="law" title="Definitions" href="/38.2-4300/">38.2-4300</a> unless offered by endorsement or rider to a group health benefit plan; (h) TRICARE supplement, Medicare supplement, or workers&#x2019; compensation coverages; or (i) medical expense coverage issued pursuant to &#xA7; <a class="law" title="Provisions for payment of medical expense and loss of income benefits; assignment of certain benefits" href="/38.2-2201/">38.2-2201</a>.
			&#x201C;Health care provider&#x201D; has the same meaning ascribed to the term in &#xA7; <a class="law" title="Definitions" href="/8.01-581.1/">8.01-581.1</a>.
			&#x201C;<span class="dictionary">Health care services</span>&#x201D; means items or services furnished to any individual for the purpose of preventing, alleviating, curing, or healing human illness, injury, or physical disability.
			&#x201C;<span class="dictionary">Health insurer</span>&#x201D; means any entity that is the issuer or sponsor of a <span class="dictionary">health care policy</span>.
			&#x201C;<span class="dictionary">In-network provider</span>&#x201D; means a health care provider that is employed by or has entered into a <span class="dictionary">provider agreement</span> with the <span class="dictionary">health insurer</span> that has issued the <span class="dictionary">health care policy</span> or is a participating provider with such <span class="dictionary">health insurer</span>, under which agreement or conditions of participation the health care provider has agreed to provide <span class="dictionary">health care services</span> to <span class="dictionary">covered patients</span>.
			&#x201C;Patient&#x201D; means an individual who receives <span class="dictionary">health care services</span> from a health care provider, or any <span class="dictionary">person</span> authorized by <span class="dictionary">law</span> to consent on behalf of the individual incapable of making an informed decision, or, in the case of a <span class="dictionary">minor</span> child, the parent or parents having <span class="dictionary">custody</span> of the child or the child&#x2019;s legal guardian, or as otherwise provided by <span class="dictionary">law</span>.
			&#x201C;<span class="dictionary">Provider agreement</span>&#x201D; means a <span class="dictionary">contract</span>, agreement, or arrangement between a health care provider and a <span class="dictionary">health insurer</span>, or a <span class="dictionary">health insurer</span>&#x2019;s network, provider <span class="dictionary">panel</span>, intermediary, or representative, under which the health care provider has agreed to provide <span class="dictionary">health care services</span> to patients with coverage under a <span class="dictionary">health care policy</span> issued by the <span class="dictionary">health insurer</span> and to accept payment from the <span class="dictionary">health insurer</span> for the <span class="dictionary">health care services</span> provided. <a id="paragraph-257946" class="section-permalink" href="https://vacode.org/8.01-27.5/#A"><i class="fa fa-link"/></a></p></section>
						<section id="B"><p><span class="prefix-number">B.</span> An <span class="dictionary">in-network provider</span> that provides <span class="dictionary">health care services</span> to a <span class="dictionary">covered patient</span> shall submit its claim to the <span class="dictionary">health insurer</span> for the <span class="dictionary">health care services</span> in accordance with the terms of the applicable <span class="dictionary">provider agreement</span> or as permitted under applicable federal or state <span class="dictionary">laws</span> or regulations, provided that the <span class="dictionary">covered patient</span> provides the <span class="dictionary">in-network provider</span> with information required by the terms of the <span class="dictionary">covered patient</span>&#x2019;s <span class="dictionary">health care policy</span>&#x2019;s plan documents, including the information that is required to verify the individual&#x2019;s coverage under the <span class="dictionary">health care policy</span>, within not fewer than 21 business days before the deadline for the <span class="dictionary">in-network provider</span> to submit its claim to the <span class="dictionary">health insurer</span> as required by the terms of the <span class="dictionary">provider agreement</span>. If an <span class="dictionary">in-network provider</span> does not submit its claim to the <span class="dictionary">health insurer</span> in accordance with the requirements of this subsection, then (i) the <span class="dictionary">covered patient</span> shall have no obligation to pay for <span class="dictionary">health care services</span> for which the <span class="dictionary">in-network provider</span> was required to submit its claim, (ii) the <span class="dictionary">in-network provider</span> shall not have the benefit of the <span class="dictionary">liens</span> provided by &#xA7;&#xA7; <a class="law" title="Lien against person whose negligence causes injury" href="/8.01-66.2/">8.01-66.2</a> and <a class="law" title="Lien in favor of Commonwealth, its programs, institutions or departments on claim for personal injuries" href="/8.01-66.9/">8.01-66.9</a> with regard to <span class="dictionary">health care services</span> for which the <span class="dictionary">in-network provider</span> was required to submit its claim, and (iii) the <span class="dictionary">in-network provider</span> shall be prohibited from recovering payment for any of the <span class="dictionary">health care services</span> for which it was required to submit its claim from an insurer providing medical expense benefits to the <span class="dictionary">covered patient</span> under a policy of motor vehicle liability insurance pursuant to &#xA7; <a class="law" title="Provisions for payment of medical expense and loss of income benefits; assignment of certain benefits" href="/38.2-2201/">38.2-2201</a>, by exercising an assignment of the <span class="dictionary">covered patient</span>&#x2019;s rights to the medical expense benefits or by other means. If the <span class="dictionary">in-network provider</span> submits its claim to the <span class="dictionary">health insurer</span> in accordance with the requirements of this subsection, the <span class="dictionary">covered patient</span> or the <span class="dictionary">health insurer</span> shall be obligated to pay for the <span class="dictionary">health care services</span> in accordance with the terms of the <span class="dictionary">provider agreement</span> or <span class="dictionary">health care policy</span>&#x2019;s plan documents. To the extent that self-insured or self-funded plans governed by ERISA or Title XVIII of the Social Security Act, 42 U.S.C. &#xA7; 1395 et seq. (Medicare), Title XIX of the Social Security Act, 42 U.S.C. &#xA7; 1396 et seq. (Medicaid), or Title XXI of the Social Security Act, 42 U.S.C. &#xA7; 1397aa et seq. (CHIP) provide otherwise, health care providers shall be permitted to submit claims and coordinate benefits as provided for in the <span class="dictionary">provider agreements</span> or plan documents or as required under applicable federal and state <span class="dictionary">laws</span> and regulations. <a id="paragraph-257947" class="section-permalink" href="https://vacode.org/8.01-27.5/#B"><i class="fa fa-link"/></a></p></section>
						<section id="C"><p><span class="prefix-number">C.</span> Any knowing violation of the provisions of this section shall constitute a prohibited practice in accordance with &#xA7; <a class="law" title="Prohibited practices" href="/59.1-200/">59.1-200</a> and shall be subject to any and all of the enforcement provisions of the Virginia Consumer Protection Act (&#xA7; <a class="law" title="Title" href="/59.1-196/">59.1-196</a> et seq.). <a id="paragraph-257948" class="section-permalink" href="https://vacode.org/8.01-27.5/#C"><i class="fa fa-link"/></a></p></section></text><history>2013, c. 700; 2014, cc. 157, 417; 2018, c. 788; 2022, c. 351.</history><metadata></metadata></law>
