                                 CODE OF VIRGINIA

PROCEDURES; TRAINING; NOTIFICATION OF SAFETY CONCERNS. (§ 2.2-440)

A. The Ombudsman shall establish procedures for the Office for budget,
expenditures, and employment. Subject to annual appropriations, the Ombudsman
shall employ sufficient personnel to carry out the duties and powers prescribed
by this chapter.

B. The Ombudsman shall establish procedures for receiving and processing
complaints from complainants and individuals not meeting the definition of
complainant, conducting investigations, holding informal hearings, and reporting
findings and recommendations resulting from investigations.

C. Personnel employed by the Office shall receive mandatory training in domestic
violence and in handling complaints alleging that a child is an abused or
neglected child.

D. The Ombudsman shall notify a child-serving agency of any immediate safety
concerns regarding a child or children who are part of an active or open child
protective services or foster care case. This notification shall occur as soon
as possible, but not later than one business day after the Ombudsman becomes
aware of the concerns.

HISTORY: 2020, c. 1090; 2023, c. 750.