                                 CODE OF VIRGINIA

INSPECTIONS (§ 37.2-411)

All services provided or delivered under any license shall be subject to review
or inspection at any reasonable time by any authorized inspector or agent of the
Department. The Commissioner or his authorized agents shall inspect all licensed
providers and shall have access at all reasonable times to all services and
records, including medical records. Records that are confidential under federal
or state law shall be maintained as confidential by the Department and shall not
be further disclosed except as permitted by law; however, there shall be no
right of access to communications that are privileged pursuant to §
8.01-581.17. The Commissioner shall call upon other state or local departments
to assist in the inspections and those departments shall render an inspection
report to the Commissioner. After receipt of all inspection reports, the
Commissioner shall make the final determination with respect to the condition of
the service so reviewed or inspected. The Commissioner or his authorized agents
shall make at least one annual unannounced inspection of each service offered by
each licensed provider. Inspections shall be focused on preventing specific
risks to individuals receiving services, including an evaluation of the physical
facilities in which the services are provided. In addition, the Commissioner
shall promptly investigate all complaints. The Board may adopt and the
Commissioner shall enforce reasonable regulations that may be necessary or
proper to carry out the general purposes of this article.

HISTORY: Code 1950, § 37-257; 1968, c. 477, § 37.1-182; 1980, c. 582; 1992, c.
666; 2001, cc. 486, 506; 2005, c. 716; 2012, cc. 476, 507.