                                 CODE OF VIRGINIA

PROVIDER COMPLAINTS (§ 38.2-237)

Any person may submit a complaint of one or more issues of noncompliance by an
insurer with any insurance law, insurance regulation, or order of the Commission
on behalf of a health care provider. The complainant shall provide detailed
information supporting the allegation of noncompliance. The Commission shall
investigate complaints alleging violations of insurance laws, regulations, and
orders of the Commission and notify the complainants of the outcomes. The
Commission shall have no jurisdiction to adjudicate (i) individual controversies
or (ii) as between two contracting parties, matters of contractual dispute
unrelated to insurance laws, regulations, or Commission orders.

HISTORY: 2022, c. 164.