                                 CODE OF VIRGINIA

ADJUSTMENT PROGRAM REIMBURSEMENT (§ 59.1-207.37)

A. Every manufacturer who establishes any adjustment program shall implement and
follow procedures to ensure reimbursement for each consumer eligible under any
such program who incurred expenses for repair of the condition subject to the
program prior to acquiring knowledge thereof. Such reimbursement shall be
consistent with the terms and conditions of the adjustment program.

B. Any claim for reimbursement pursuant to this section shall be made in writing
to the manufacturer within two years of the date of the consumer&#8217;s payment
of repairs for the condition. The manufacturer shall notify the consumer in
writing within twenty-one business days of receiving a claim for reimbursement
whether the claim will be allowed or denied. If the claim is denied, the
specific reasons for such denial shall be stated in writing.

HISTORY: 1991, c. 300.