                                 CODE OF VIRGINIA

APPLICATION FOR PUBLIC ASSISTANCE; ACCURATE CONTACT INFORMATION; AUTHORIZED
DISCLOSURES (§ 63.2-501.1)

A. Every local department shall obtain accurate contact information from each
applicant for public assistance, which shall include the best available address
and telephone number of the applicant. Local departments shall also obtain
alternative contact information, such as the applicant&#8217;s email address and
cell phone number, and the applicant&#8217;s preferred method of contact,
including direct mail, email, text message, or phone call.

B. To the extent required by federal law and regulations, recipients of public
assistance shall notify the local department of any change in address or
telephone number within 30 days of such change, and the local department shall
update any records maintained by the local department to reflect the change in
the recipient&#8217;s contact information.

C. Contact information received and maintained by local departments shall be
confidential and shall not be disclosed except as required pursuant to &#xA7;
63.2-102. However, information related to any application for or receipt of
medical assistance services pursuant to &#xA7; 32.1-325 may be disclosed for
purposes directly connected to administration of the state plan for medical
assistance services pursuant to &#xA7; 1902(a)(7) of the Social Security Act.

HISTORY: 2012, c. 367; 2017, c. 472.